Customer Success Manager Jobs at AbbVie with Visa Sponsorship
AbbVie hires Customer Success Managers to support healthcare providers, payers, and specialty pharmacy partners across its pharmaceutical and biologics portfolio. The company has a consistent record of sponsoring work visas for this function, covering multiple nonimmigrant and immigrant pathways for qualified candidates.
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Get Access To All JobsCompany Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.
Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress.
Responsibilities
- Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.
- Create, implement, and communicate District Sales Plan and monitor progress.
- Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.
- Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.
- Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.
- Provide direction and insights to key internal partners in business planning process.
- Consistently exemplify the AbbVie Ways of Working.
Qualifications
- Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
- Business analysis and planning skills that drive sales performance.
- Proven District Manager leadership to include: In good standing with safety and compliance standards. Minimum four years pharmaceutical sales management experience (external management experience can be considered). Is currently meeting performance expectations. Is living the AbbVie Way and effectively demonstrating the Leadership Attributes.
- Excellent judgment and decision making skills.
- Ability to articulate the scientific aspects of treatments and therapeutic areas.
- Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.
- Ability to create a culture of winning and full team engagement. Collaborates and is able to influence without authority across organizations.
- Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
- Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings.
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
- An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
- These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources to answer questions you may have regarding your responsibilities.
Key Stakeholders:
Influential Physicians, Key Opinion Leaders and hospitals. Internal: Sales Representatives, National Sales Managers, Business Unit Managers, Commercial Directors, and other in-field roles.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.
Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress.
Responsibilities
- Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.
- Create, implement, and communicate District Sales Plan and monitor progress.
- Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.
- Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.
- Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.
- Provide direction and insights to key internal partners in business planning process.
- Consistently exemplify the AbbVie Ways of Working.
Qualifications
- Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
- Business analysis and planning skills that drive sales performance.
- Proven District Manager leadership to include: In good standing with safety and compliance standards. Minimum four years pharmaceutical sales management experience (external management experience can be considered). Is currently meeting performance expectations. Is living the AbbVie Way and effectively demonstrating the Leadership Attributes.
- Excellent judgment and decision making skills.
- Ability to articulate the scientific aspects of treatments and therapeutic areas.
- Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.
- Ability to create a culture of winning and full team engagement. Collaborates and is able to influence without authority across organizations.
- Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
- Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings.
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
- An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
- These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources to answer questions you may have regarding your responsibilities.
Key Stakeholders:
Influential Physicians, Key Opinion Leaders and hospitals. Internal: Sales Representatives, National Sales Managers, Business Unit Managers, Commercial Directors, and other in-field roles.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
See all 22+ Customer Success Manager at AbbVie jobs
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Get Access To All JobsTips for Finding Customer Success Manager Jobs at AbbVie Jobs
Frame your pharma experience in client terms
AbbVie's Customer Success roles sit at the intersection of clinical knowledge and account management. Before applying, reframe your credentials around measurable outcomes like formulary pull-through, patient support program adoption, or payer contract performance rather than internal project work.
Target roles tied to AbbVie's specialty brands
Customer Success openings supporting immunology, oncology, or aesthetics franchises recur most consistently. Filtering your search by therapeutic area helps you apply to the teams with the most active hiring cycles instead of waiting on a single open requisition.
Confirm your visa category before the offer stage
AbbVie supports several nonimmigrant classifications for this function. Know before your final interview which category fits your background, because H-1B1 and E-3 can move faster than cap-subject H-1B petitions and may influence the employer's sponsorship decision timeline.
Align your start date with H-1B cap timing
If you need a cap-subject H-1B, registration opens in March for an October 1 start. Build this into your offer negotiation early. A conditional start date tied to USCIS approval avoids ambiguity and gives AbbVie's immigration team a clear processing window to work within.
Use Migrate Mate to surface active openings
AbbVie posts Customer Success Manager roles across multiple regions and franchises at different times of year. Use Migrate Mate to filter for AbbVie positions that match your visa type so you're not manually sifting through postings that won't lead to sponsorship.
Understand how PERM fits a long-term path here
AbbVie sponsors EB-2 and EB-3 Green Cards for tenured employees in this function. If permanent residency matters to you, ask during the offer stage whether your role falls under a job category that has supported PERM filings, since not every Customer Success title qualifies at the same level.
Customer Success Manager at AbbVie jobs are hiring across the US. Find yours.
Find Customer Success Manager at AbbVie JobsFrequently Asked Questions
Does AbbVie sponsor H-1B visas for Customer Success Managers?
Yes, AbbVie sponsors H-1B visas for Customer Success Managers. The company works with immigration counsel to file cap-subject H-1B petitions as well as cap-exempt transfers for candidates already holding H-1B status. If you're subject to the annual lottery, timing your application around the March registration window is essential, since H-1B employment can't begin until October 1 of the fiscal year.
Which visa types does AbbVie commonly use for Customer Success Manager roles?
AbbVie sponsors H-1B, H-1B1, E-3, TN, F-1 OPT, F-1 CPT, J-1, and employment-based Green Cards including EB-2 and EB-3 for Customer Success Manager positions. Australian nationals on E-3 and Canadian or Mexican nationals on TN visas can often start faster than cap-subject H-1B holders, since those categories aren't subject to the annual lottery.
How do I apply for Customer Success Manager jobs at AbbVie?
Browse open Customer Success Manager roles on Migrate Mate to find AbbVie postings filtered by visa sponsorship eligibility. Once you identify a match, apply directly through AbbVie's careers portal. Tailor your application to the specific therapeutic area and customer-facing outcomes in the job description, and be prepared to discuss your visa status during the recruiter screen.
What qualifications does AbbVie expect for Customer Success Manager roles?
AbbVie typically looks for a bachelor's degree in life sciences, business, or a related field, along with experience managing accounts or customer relationships in a pharmaceutical, biotech, or specialty healthcare setting. Familiarity with specialty pharmacy distribution, reimbursement processes, or patient support programs is a meaningful differentiator. Some senior-level openings also expect prior experience with managed care or payer contracting.
How do I understand the timeline for visa sponsorship at AbbVie?
Timeline depends heavily on your visa category. E-3 and TN petitions can be processed quickly, often within weeks of a confirmed offer. Cap-subject H-1B petitions follow USCIS's annual cycle, with employment beginning no earlier than October 1. For Green Card sponsorship via PERM, expect a multi-year process that AbbVie typically initiates after you've established tenure in the role.
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