AbbVie Visa Sponsorship Jobs USA
AbbVie is a global biopharmaceutical company best known for its work in immunology, oncology, and neuroscience. It's an active visa sponsor across multiple categories, making it a strong target for international professionals in drug development, clinical research, and regulatory affairs.
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About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
This position is responsible for providing high volume call center support and best in class customer service to patients and health care providers. This role will be responsible for educating patients on the enrollment process, handling status inquiries along with scheduling deliveries. This position uses the core CRM system to manage workload, perform activities and route work to other members of the team.
Responsibilities
- Provide subject matter expertise of program requirements and application status while maintaining a high level of customer service, sense of urgency, reliability, data entry skills, active listening, proper phone etiquette, great verbal and writing skills, and teamwork spirit
- As the initial point of contact for patients and HCP’s that we support guide callers through the application process to determine resolution of inquiry
- Ensure correct information or directs the call to the appropriate team member while maintaining a high level of professionalism
- Provides typed documentation of all communications received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or adverse drug events to the appropriate party or system
- Identifies potential Adverse Event situations for reporting to Pharmacovigilence ensuring AbbVie meets FDA regulations
- Meet performance standards in alignment with predefined metrics
- Completes all required training in order to perform all functions in the position e.g., soft skills certification along with program overviews
Qualifications
- High School Diploma or GED required. Associate or College Degree Preferred
- Previous experience in a call center environment, healthcare office, corporate setting, or healthcare insurance provider or pharmacy is highly desirable
- Understanding and knowledge of commercial and major medical insurance programs, billing requirements, healthcare benefit investigation processes, prior authorization and appeal filings
- Knowledge of private payers, pharmacy benefits, medical benefits, Medicare Part D, Medicaid and alternate funding resources
- Demonstrated organization and problem solving skills to handle patient conversations identify issues and address needs
- Must have comfort level with utilizing multiple applications while capturing case information
- Proficient with Microsoft Office Program Suite and Lotus Notes Suite including Excel, Word, Outlook and SharePoint
- Ability to maintain professional communication skills and an understanding of how to maintain a courteous attitude toward customers and fellow employees
- Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. Requires strong communication (verbal and written, clear and concise), customer service and interpersonal skills
- Must be able to take appropriate action in a stressful environment
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
This position is responsible for providing high volume call center support and best in class customer service to patients and health care providers. This role will be responsible for educating patients on the enrollment process, handling status inquiries along with scheduling deliveries. This position uses the core CRM system to manage workload, perform activities and route work to other members of the team.
Responsibilities
- Provide subject matter expertise of program requirements and application status while maintaining a high level of customer service, sense of urgency, reliability, data entry skills, active listening, proper phone etiquette, great verbal and writing skills, and teamwork spirit
- As the initial point of contact for patients and HCP’s that we support guide callers through the application process to determine resolution of inquiry
- Ensure correct information or directs the call to the appropriate team member while maintaining a high level of professionalism
- Provides typed documentation of all communications received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or adverse drug events to the appropriate party or system
- Identifies potential Adverse Event situations for reporting to Pharmacovigilence ensuring AbbVie meets FDA regulations
- Meet performance standards in alignment with predefined metrics
- Completes all required training in order to perform all functions in the position e.g., soft skills certification along with program overviews
Qualifications
- High School Diploma or GED required. Associate or College Degree Preferred
- Previous experience in a call center environment, healthcare office, corporate setting, or healthcare insurance provider or pharmacy is highly desirable
- Understanding and knowledge of commercial and major medical insurance programs, billing requirements, healthcare benefit investigation processes, prior authorization and appeal filings
- Knowledge of private payers, pharmacy benefits, medical benefits, Medicare Part D, Medicaid and alternate funding resources
- Demonstrated organization and problem solving skills to handle patient conversations identify issues and address needs
- Must have comfort level with utilizing multiple applications while capturing case information
- Proficient with Microsoft Office Program Suite and Lotus Notes Suite including Excel, Word, Outlook and SharePoint
- Ability to maintain professional communication skills and an understanding of how to maintain a courteous attitude toward customers and fellow employees
- Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. Requires strong communication (verbal and written, clear and concise), customer service and interpersonal skills
- Must be able to take appropriate action in a stressful environment
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Job Roles at AbbVie
See all 889+ AbbVie Jobs
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Get Access To All JobsTips for Finding AbbVie Visa Sponsorship Jobs USA
Target AbbVie's core therapeutic divisions
AbbVie's sponsorship activity is concentrated in its immunology, oncology, and neuroscience divisions. Focus your applications on roles in these areas, scientists, clinical researchers, and regulatory specialists are among the most frequently sponsored positions.
Understand which visa types AbbVie supports
AbbVie sponsors a broad range of visa categories including H-1B, E-3, TN, and Green Card pathways. Knowing which visa applies to your nationality before you apply helps you frame your eligibility clearly in conversations with their recruiting team.
Apply early in AbbVie's hiring cycle
Large pharmaceutical employers typically align technical hiring with the H-1B cap season. If you need cap-subject sponsorship, targeting AbbVie roles between November and February gives your petition the best chance of being filed before the April lottery window.
Highlight specialized credentials in your application
AbbVie recruits for highly specialized roles in drug development and clinical operations. Degrees in pharmacology, biochemistry, or biomedical engineering, combined with research experience, strengthen the specialty occupation case an employer needs to file your visa petition.
Australian nationals should flag E-3 eligibility early
AbbVie has a track record of sponsoring E-3 visas for Australian professionals. If you're eligible, mention your E-3 status during initial recruiter conversations, it removes lottery risk and can simplify the employer's decision to move forward with sponsorship.
Use a verified sponsor database to find open roles
Not every job posting makes sponsorship willingness obvious. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and focus your search on companies like AbbVie that have a demonstrated commitment to hiring international talent.
Frequently Asked Questions
Does AbbVie sponsor H-1B visas?
Yes, AbbVie sponsors H-1B visas and is one of the more active sponsors in the biopharmaceutical sector. Sponsorship is most common for roles in clinical research, regulatory affairs, drug discovery, and data science. If your role qualifies as a specialty occupation and your degree aligns with the position, AbbVie has a strong track record of supporting the petition process.
Which visa types does AbbVie sponsor?
AbbVie sponsors a wide range of visa categories, including H-1B, H-1B1 visa, E-3 visa, TN visa, J-1 visa, and F-1 OPT and CPT for students and recent graduates. It also supports immigrant visa pathways including EB-2 and EB-3 Green Cards for employees pursuing permanent residence. The breadth of categories makes AbbVie an accessible target across multiple nationalities and career stages.
Which roles at AbbVie are most likely to receive visa sponsorship?
Sponsorship at AbbVie is most concentrated in technical and scientific disciplines, think computational biology, pharmaceutical sciences, clinical development, regulatory strategy, and biostatistics. Corporate functions like finance, legal, and strategy do occasionally receive sponsorship, but research and development roles in AbbVie's core therapeutic areas represent the highest-volume sponsorship activity.
How do I find AbbVie jobs that are open to visa sponsorship?
AbbVie posts roles across multiple channels, but not all listings explicitly state whether sponsorship is available. Migrate Mate tracks verified sponsorship history by employer, so you can browse AbbVie's open positions with confidence that the company actively sponsors the visa type you need, without having to guess from a generic job description.
How do I approach the AbbVie application process as an international candidate?
Lead with your qualifications first, AbbVie's recruiting team evaluates fit before sponsorship logistics. Once you're in early-stage conversations, be upfront about your visa status and which category applies to you. For H-1B candidates, timing matters: roles filled in late winter allow enough runway to file a cap-subject petition before the April lottery registration deadline.