Consultant Jobs at AbbVie with Visa Sponsorship
Consultant jobs at AbbVie span medical affairs, market access, regulatory strategy, and commercial operations across its pharmaceutical and immunology portfolio. AbbVie has a well-established sponsorship infrastructure and actively supports international candidates across a broad range of work visa categories for consulting functions.
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About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
The Associate Service Consultant is accountable to improve the business/end user experience with a forward-looking mindset and spirit of continuous improvement. This includes delivering business value by maximizing financial investment and the sustainability of the application; Managing through the Managed Service Providers to quality outcomes; And ensuring alignment with cross-functional teams and external parties.
Responsibilities:
Operations Management
- Accountable for ensuring Service Transition processes are fully executed; approves readiness for support transition and serves as the escalation point for any delays.
- Serves as the primary AbbVie contact and first-level escalation point for incidents and problems, including issues requiring coordination across multiple teams.
- Assists with prioritization and escalation of system recovery issues with cross-functional, build, and infrastructure teams.
- Performs daily reviews of prior-day ticket activity, including queue levels, processing efficiency, backlogs, aging, and incidents, and adjusts priorities as needed.
- Manages demand and release change prioritization with product teams to minimize business impact and downtime.
- Serves as IT subject matter expert within topics of SFMC, Veeva - Commercial Life sciences.
Governance and Compliance
- Primary point of accountability for fulfillment of Audit Artifact Service Requests.
- Coordinates with internal compliance teams on audit-related requests and monitors MSP execution of audit processes and procedures.
- Ensures timely and accurate delivery of external compliance-driven audit artifacts.
- Reviews service provider performance trends and process improvement recommendations to identify opportunities for preventative maintenance and improved application performance.
- Reviews ticket patterns and recommend improvements presented by the MSP.
- Approves SLA exception breaches.
Vendor and Service Management
- Reviews service provider SLAs and participate in action plans to address deviations and improvement opportunities.
- Helps manage relationships with vendors to ensure strong service delivery for application maintenance and support activities.
- Supports service provider performance reviews and evaluates service trends to ensure service quality and operational efficiency.
Financial Management
- Supports Statement of Work (SOW) management, including review of scope, deliverables, service levels, and commercial terms.
- Partners with procurement, finance, and vendor management teams to support contract renewals, amendments, and cost tracking.
- Provides budgetary impact assessments for proposed changes, ensures transfer of budget where needed, and updates the portfolio tracker accordingly.
- Monitor vendor spend, forecast alignment, and operational budgets to ensure services remain within approved financial parameters.
- Reviews of invoices, purchase orders, and chargebacks as needed to support accurate financial governance and vendor payment validation.
- Tracks financial commitments, recurring service costs, and operational expenses to support budgeting and forecasting.
- Assists with financial analysis of service provider performance, including identification of cost optimization opportunities.
- Ensures vendor obligations under SOWs are met and escalates any delivery or financial discrepancies.
Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or Computer Engineering plus 5 years’ experience; or Master’s Degree with 4 years’ experience
- Respective years of demonstrated combined IT experience
- Experience with application outsourcing, vendor management, service level management, and minor enhancements
- Strong background in data analysis, trend identification, problem-solving, and presenting recommendations to leadership
- Experience with change management and change control processes
- Proven ability to manage complex IT processes and identify process improvements
- Experience driving continuous improvement and cost optimization initiatives
- Strong communication skills with experience facilitating cross-functional meetings
- 2+ years of experience with Salesforce Marketing Cloud
- Solid understanding of Journey Builder, Marketing Cloud APIs, and the broader CRM ecosystem, including Veeva CRM, Service Cloud, and MuleSoft
- Knowledge of Salesforce roadmap developments, especially Data Cloud and Agent force
- Experience with marketing automation best practices and designing scalable integration and data flow solutions
- Excellent collaboration, problem-solving, and stakeholder management skills
- Experience with ITIL processes, including Incident, Problem, Release, Deployment, and Continuous Improvement management
- Experience working in global, multi-sourced service operations environments
Preferred:
- Experience with customer data platforms or cloud data architecture
- Exposure to AI-driven Salesforce features
- Master’s Degree in Business Administration, Computer Science, or Computer Engineering
- Experience with SDLC methodologies
- Experience in a relevant platform or industry domain, such as Life Sciences, Pharmaceutical R&D, Commercial, or Financial Technologies.
- ITIL Foundation and/or ITIL Intermediate Certification in Service Operations
- Experience developing Operating Level Agreements (OLAs)
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
The Associate Service Consultant is accountable to improve the business/end user experience with a forward-looking mindset and spirit of continuous improvement. This includes delivering business value by maximizing financial investment and the sustainability of the application; Managing through the Managed Service Providers to quality outcomes; And ensuring alignment with cross-functional teams and external parties.
Responsibilities:
Operations Management
- Accountable for ensuring Service Transition processes are fully executed; approves readiness for support transition and serves as the escalation point for any delays.
- Serves as the primary AbbVie contact and first-level escalation point for incidents and problems, including issues requiring coordination across multiple teams.
- Assists with prioritization and escalation of system recovery issues with cross-functional, build, and infrastructure teams.
- Performs daily reviews of prior-day ticket activity, including queue levels, processing efficiency, backlogs, aging, and incidents, and adjusts priorities as needed.
- Manages demand and release change prioritization with product teams to minimize business impact and downtime.
- Serves as IT subject matter expert within topics of SFMC, Veeva - Commercial Life sciences.
Governance and Compliance
- Primary point of accountability for fulfillment of Audit Artifact Service Requests.
- Coordinates with internal compliance teams on audit-related requests and monitors MSP execution of audit processes and procedures.
- Ensures timely and accurate delivery of external compliance-driven audit artifacts.
- Reviews service provider performance trends and process improvement recommendations to identify opportunities for preventative maintenance and improved application performance.
- Reviews ticket patterns and recommend improvements presented by the MSP.
- Approves SLA exception breaches.
Vendor and Service Management
- Reviews service provider SLAs and participate in action plans to address deviations and improvement opportunities.
- Helps manage relationships with vendors to ensure strong service delivery for application maintenance and support activities.
- Supports service provider performance reviews and evaluates service trends to ensure service quality and operational efficiency.
Financial Management
- Supports Statement of Work (SOW) management, including review of scope, deliverables, service levels, and commercial terms.
- Partners with procurement, finance, and vendor management teams to support contract renewals, amendments, and cost tracking.
- Provides budgetary impact assessments for proposed changes, ensures transfer of budget where needed, and updates the portfolio tracker accordingly.
- Monitor vendor spend, forecast alignment, and operational budgets to ensure services remain within approved financial parameters.
- Reviews of invoices, purchase orders, and chargebacks as needed to support accurate financial governance and vendor payment validation.
- Tracks financial commitments, recurring service costs, and operational expenses to support budgeting and forecasting.
- Assists with financial analysis of service provider performance, including identification of cost optimization opportunities.
- Ensures vendor obligations under SOWs are met and escalates any delivery or financial discrepancies.
Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or Computer Engineering plus 5 years’ experience; or Master’s Degree with 4 years’ experience
- Respective years of demonstrated combined IT experience
- Experience with application outsourcing, vendor management, service level management, and minor enhancements
- Strong background in data analysis, trend identification, problem-solving, and presenting recommendations to leadership
- Experience with change management and change control processes
- Proven ability to manage complex IT processes and identify process improvements
- Experience driving continuous improvement and cost optimization initiatives
- Strong communication skills with experience facilitating cross-functional meetings
- 2+ years of experience with Salesforce Marketing Cloud
- Solid understanding of Journey Builder, Marketing Cloud APIs, and the broader CRM ecosystem, including Veeva CRM, Service Cloud, and MuleSoft
- Knowledge of Salesforce roadmap developments, especially Data Cloud and Agent force
- Experience with marketing automation best practices and designing scalable integration and data flow solutions
- Excellent collaboration, problem-solving, and stakeholder management skills
- Experience with ITIL processes, including Incident, Problem, Release, Deployment, and Continuous Improvement management
- Experience working in global, multi-sourced service operations environments
Preferred:
- Experience with customer data platforms or cloud data architecture
- Exposure to AI-driven Salesforce features
- Master’s Degree in Business Administration, Computer Science, or Computer Engineering
- Experience with SDLC methodologies
- Experience in a relevant platform or industry domain, such as Life Sciences, Pharmaceutical R&D, Commercial, or Financial Technologies.
- ITIL Foundation and/or ITIL Intermediate Certification in Service Operations
- Experience developing Operating Level Agreements (OLAs)
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
See all 119+ Consultant Jobs at AbbVie
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Consultant Jobs at AbbVie.
Get Access To All JobsTips for Finding Consultant Jobs at AbbVie
Align your credentials to specialty occupation standards
Consultant roles at AbbVie in medical affairs or regulatory functions require a degree directly tied to the job. A general business degree may not satisfy USCIS specialty occupation criteria if the role requires pharmacology, life sciences, or clinical expertise.
Search DOL disclosure data before applying
AbbVie files Labor Condition Applications with the DOL for each sponsored hire. Searching OFLC disclosure data for AbbVie consultant LCA filings shows you which locations, job titles, and functional areas have active sponsorship history, helping you target roles strategically.
Understand AbbVie's internal approval process for sponsorship
Large pharmaceutical employers like AbbVie route sponsorship decisions through HR legal and global mobility teams, not hiring managers. Raise your visa situation early in the recruiter screening call so the right stakeholders are looped in before an offer is extended.
Position your pharma consulting background for therapeutic focus
AbbVie's Consultant hires are heavily concentrated in immunology, oncology, and neuroscience. Framing your consulting experience around these therapeutic areas, rather than general healthcare, makes your application directly relevant to the teams doing the most active hiring.
Use Migrate Mate to filter open Consultant roles at AbbVie
Browse AbbVie's verified sponsoring Consultant openings on Migrate Mate, filtered by your visa type. This cuts out guesswork about which roles have active sponsorship support and surfaces positions matched to your authorization category.
Build your offer timeline around LCA certification
Your start date depends on DOL certifying the LCA before AbbVie can file the H-1B or E-3 petition with USCIS. Standard LCA certification takes seven business days, but errors or audit flags can delay the process, so account for buffer when negotiating your start date.
Frequently Asked Questions
Does AbbVie sponsor H-1B visas for Consultants?
Yes, AbbVie sponsors H-1B visas for Consultant roles. The process requires AbbVie to first file a certified Labor Condition Application with the DOL, then submit an H-1B petition to USCIS on your behalf. For cap-subject H-1B cases, you must be selected in the annual lottery before AbbVie can file. Consultant roles in specialty functions like medical affairs, regulatory affairs, and market access typically meet USCIS specialty occupation requirements.
Which visa types does AbbVie commonly sponsor for Consultant roles?
AbbVie sponsors a wide range of visa types for Consultant positions, including H-1B, H-1B1 visa, E-3 visa, TN visa, J-1 visa, F-1 OPT, and F-1 CPT, as well as permanent residence pathways through EB-2 and EB-3. The right category depends on your nationality and the specific role. Australian citizens often use the E-3 visa, Canadians and Mexicans may qualify for TN visa, and recent graduates typically begin on OPT while the H-1B process is initiated.
What qualifications does AbbVie expect for Consultant roles?
AbbVie typically looks for advanced degrees in life sciences, pharmacy, medicine, health economics, or business, depending on the consulting function. Roles in medical affairs often require a PharmD, MD, or PhD, while market access and commercial consulting roles lean toward MBA or public health backgrounds. Relevant industry experience in pharmaceuticals or biotechnology, particularly in AbbVie's core therapeutic areas of immunology, oncology, and neuroscience, strengthens your candidacy significantly.
How do I apply for Consultant jobs at AbbVie?
You can find and apply for Consultant roles at AbbVie through Migrate Mate, which lists verified sponsoring positions filtered by visa type so you can confirm sponsorship support before applying. Once you identify a role, applications go through AbbVie's careers portal. Disclose your visa situation to the recruiter during the initial screening call so AbbVie's global mobility team can assess feasibility before the process advances to offer stage.
How do I manage the timing between my offer and visa filing at AbbVie?
After AbbVie extends a verbal offer, the formal sponsorship process begins with LCA filing at the DOL, which takes a minimum of seven business days under normal conditions. USCIS then processes the petition, with standard processing taking several months unless AbbVie opts for premium processing. If you're transitioning from OPT or another status, confirm your current authorization end date early so AbbVie's immigration team can structure the filing timeline around any gap risk.