Customer Success Manager Jobs at Deloitte with Visa Sponsorship
Deloitte hires Customer Success Managers across its consulting and advisory practices, typically seeking professionals who can manage client relationships on complex, long-term engagements. Deloitte has a well-established infrastructure for sponsoring work visas, including H-1B, E-3, and employment-based Green Card pathways, making it a realistic target for international candidates.
See All Customer Success Manager at Deloitte JobsOverview
Showing 5 of 43+ Customer Success Manager Jobs at Deloitte jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 43+ Customer Success Manager Jobs at Deloitte
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager Jobs at Deloitte.
Get Access To All JobsPatient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
Patient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
See all 43+ Customer Success Manager at Deloitte jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager at Deloitte roles.
Get Access To All JobsTips for Finding Customer Success Manager Jobs at Deloitte Jobs
Frame your experience around client outcomes
Deloitte's Customer Success Manager roles sit inside client-facing consulting engagements, so position your resume around measurable client retention, adoption metrics, and account growth rather than internal project work. Generic CSM experience won't stand out in a consulting context.
Target practice areas that match your background
Deloitte organizes Customer Success hiring by industry practice, such as financial services, government, or technology. Applying to the practice area that mirrors your sector experience gives you a stronger specialty occupation argument if your role requires H-1B sponsorship.
Confirm your role qualifies as a specialty occupation
USCIS requires H-1B roles to require a bachelor's degree in a specific field. At Deloitte, Customer Success Manager positions tied to technical platforms or regulated industries have a clearer specialty occupation argument than generalist account management roles.
Ask about LCA timing before accepting an offer
Deloitte must file a Labor Condition Application with DOL before submitting your H-1B petition. Before signing an offer, confirm whether your start date accounts for LCA certification time, which adds at least one to two weeks to the overall filing timeline.
Use Migrate Mate to find open roles by visa type
Filtering Customer Success Manager openings at Deloitte by the visa types you need saves significant research time. Migrate Mate lets you browse Deloitte's active postings filtered by sponsorship type so you apply only to roles where your visa category is already supported.
Prepare your credential evaluation early if your degree is foreign
If you hold a non-U.S. degree, get a credential evaluation from a NACES-approved evaluator before your final interview round. Deloitte's immigration team will need this documentation quickly once an offer is made, and delays can push your H-1B filing past key USCIS deadlines.
Customer Success Manager at Deloitte jobs are hiring across the US. Find yours.
Find Customer Success Manager at Deloitte JobsFrequently Asked Questions
Does Deloitte sponsor H-1B visas for Customer Success Managers?
Yes. Deloitte sponsors H-1B visas for Customer Success Managers, particularly in roles tied to technical platforms, managed services, or regulated industry consulting where a specific degree requirement can be documented. The strength of your sponsorship case depends on how clearly the role qualifies as a specialty occupation under USCIS standards, so roles with defined technical or analytical degree requirements are stronger candidates than generalist account management positions.
How do I apply for Customer Success Manager jobs at Deloitte?
Apply directly through Deloitte's careers portal, where Customer Success Manager roles are listed under business and technology consulting service lines. You can also browse Deloitte's open positions filtered by visa sponsorship type on Migrate Mate, which helps you identify roles where your specific visa category is already supported before you apply. Tailoring your application to the relevant practice area significantly improves your chances.
Which visa types does Deloitte commonly sponsor for Customer Success Manager roles?
Deloitte sponsors H-1B, H-1B1, and E-3 visas for Customer Success Managers, covering candidates from most countries as well as Australians and Chilean or Singaporean nationals specifically. For longer-term pathways, Deloitte also supports EB-2 and EB-3 Green Card sponsorship, which typically becomes available after you've established yourself in the role and your manager initiates the PERM labor certification process with DOL.
What qualifications does Deloitte expect for Customer Success Manager roles?
Deloitte typically expects a bachelor's degree in business, information systems, engineering, or a related field, combined with demonstrated experience managing enterprise client relationships. For roles supporting technology platforms or government clients, familiarity with specific tools, compliance frameworks, or industry regulations adds material weight to your application. Candidates who can show measurable outcomes, such as renewal rates or adoption improvements, are prioritized over those with generalized account management backgrounds.
How do I plan my timeline around Deloitte's H-1B sponsorship process?
H-1B cap-subject petitions are filed in April for an October 1 start date, so if you receive an offer outside that window, confirm with Deloitte's immigration team whether a cap-exempt filing or a different visa category applies to your situation. The process includes DOL's LCA certification before USCIS filing, adding two to four weeks minimum. Building that lead time into your job search start date reduces the risk of gaps between your current status and the new role beginning.
See which Customer Success Manager at Deloitte employers are hiring and sponsoring visas right now.
Search Customer Success Manager at Deloitte Jobs