Customer Support Jobs at Applied Innovation with Visa Sponsorship
Applied Innovation hires Customer Support professionals to work across its technology and software products, with roles that typically require strong communication skills and technical aptitude. The company has sponsored work visas for Customer Support staff, making it a viable target if you're on F-1 OPT, CPT, or pursuing H-1B or TN sponsorship.
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INTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.

INTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
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Get Access To All JobsTips for Finding Customer Support Jobs at Applied Innovation Jobs
Frame your technical fluency in applications
Applied Innovation operates in technology and software, so Customer Support candidates who can demonstrate product troubleshooting experience or familiarity with SaaS platforms stand out. Tailor your resume to show you can support technically complex products, not just handle tickets.
Confirm OPT authorization before your start date
F-1 OPT employment authorization must be active before your first day. If your EAD card hasn't arrived and your OPT start date hasn't passed, Applied Innovation's HR team cannot legally onboard you. Build at least three to four weeks of buffer into your timeline.
Ask directly about H-1B filing timelines during offers
H-1B cap-subject petitions must be filed by the April 1 registration window for an October 1 start date. When you receive an offer, ask Applied Innovation's HR team when they initiate the USCIS registration process so you can align your OPT expiration date accordingly.
Target Customer Support openings with technical scope
Applied Innovation's Customer Support roles vary in complexity. Roles involving integrations, API support, or enterprise client onboarding are more likely to meet USCIS's specialty occupation threshold for H-1B purposes than general tier-one support positions. Browse openings on Migrate Mate to identify which roles align with your qualifications and sponsorship needs.
Verify TN eligibility if you hold Canadian or Mexican citizenship
TN status covers Computer Systems Analysts under USMCA, which can support certain Customer Support roles at technology companies. Confirm the job description maps to a qualifying TN category before applying, as not all support titles will satisfy the DOL's occupational criteria.
Get your educational credentials evaluated early
If your degree was earned outside the United States, have it evaluated by a NACES-approved credential evaluation service before interviews begin. Applied Innovation's HR team will need documentation confirming your degree equivalency when initiating any USCIS petition for Customer Support roles.
Customer Support at Applied Innovation jobs are hiring across the US. Find yours.
Find Customer Support at Applied Innovation JobsFrequently Asked Questions
Does Applied Innovation sponsor H-1B visas for Customer Support roles?
Yes, Applied Innovation has sponsored H-1B visas for Customer Support positions. Sponsorship is more common for roles with a technical scope, such as enterprise support, integrations, or platform onboarding, where the position can meet USCIS's specialty occupation standard. General tier-one support roles may face more scrutiny. Confirm the specific role's eligibility during the offer stage before committing to a timeline.
How do I apply for Customer Support jobs at Applied Innovation?
You can find and apply for Customer Support openings at Applied Innovation through Migrate Mate, which surfaces sponsorship-friendly roles specifically for visa holders. Review each job description carefully for language about visa sponsorship eligibility, then apply directly through the listing. Tailoring your application to highlight technical product knowledge and communication skills will strengthen your candidacy for most Customer Support roles.
Which visa types are commonly used for Customer Support roles at Applied Innovation?
Applied Innovation has worked with H-1B, F-1 OPT, F-1 CPT, and TN visa types for Customer Support roles. F-1 OPT and CPT are common entry points for recent graduates. TN status is available to Canadian and Mexican citizens in qualifying occupational categories. H-1B sponsorship is available for roles that meet USCIS's specialty occupation criteria and is subject to the annual cap and lottery.
What qualifications does Applied Innovation expect for Customer Support positions?
Most Customer Support roles at Applied Innovation in the technology and software space expect a bachelor's degree in a relevant field, such as information technology, computer science, communications, or business. Hands-on experience with SaaS platforms, CRM tools, or technical troubleshooting strengthens your profile. For H-1B eligibility, the degree must align specifically with the duties of the role as defined by USCIS specialty occupation standards.
How do I plan my timeline around visa sponsorship at Applied Innovation?
Timeline depends on your visa type. F-1 OPT authorization takes three to five months after your USCIS application, so apply for OPT through your DSO well before graduation. H-1B sponsorship follows USCIS's April registration window with an October 1 start date, so offers typically need to be finalized by February or March. TN status for Canadians can be obtained at a port of entry, offering a faster path in some cases.
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