Customer Service Jobs at Applied Innovation with Visa Sponsorship
Applied Innovation hires for Customer Service roles across its technology and software operations, where positions often require technical fluency alongside client-facing skills. The company has a history of supporting international candidates through visa sponsorship pathways, making it a viable target for F-1 OPT, CPT, and TN holders actively job searching.
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Get Access To All JobsINTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
INTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
See all 22+ Customer Service at Applied Innovation jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Applied Innovation Jobs
Frame your technical support credentials clearly
Customer Service roles at Applied Innovation sit inside a software environment, so your resume should highlight any SaaS platform experience, ticketing systems like Zendesk or Salesforce, and technical troubleshooting work, not just generic service metrics.
Verify your OPT authorization start date early
If you're on F-1 OPT, confirm your Employment Authorization Document reflects the correct start date before applying. Applied Innovation will want continuous authorization, and even a one-day gap can stall your onboarding through their HR compliance process.
Target roles that list specific software tools
Applied Innovation Customer Service postings that name specific platforms signal roles with clearer specialty occupation arguments, which matters if H-1B sponsorship is the goal. Use Migrate Mate to filter and surface these targeted openings faster.
Ask about LCA filing timelines during offer negotiation
Your employer must file a certified Labor Condition Application with DOL before submitting your H-1B petition to USCIS. Ask your recruiter where Applied Innovation is in that cycle so your anticipated start date is realistic, not aspirational.
Align your TN documentation to the role description
TN status for Customer Service at a software company typically requires a qualifying professional category match. Review the job description carefully and ensure your offer letter, credentials, and USCIS-recognized occupation category are consistent before your port of entry crossing.
Prepare for technical screening rounds before the offer stage
Applied Innovation Customer Service interviews in a technology environment often include scenario-based product troubleshooting rounds. Practicing these before reaching the offer stage keeps you competitive and means sponsorship conversations happen from a position of clear demonstrated value.
Customer Service at Applied Innovation jobs are hiring across the US. Find yours.
Find Customer Service at Applied Innovation JobsFrequently Asked Questions
Does Applied Innovation sponsor H-1B visas for Customer Service?
Yes, Applied Innovation sponsors H-1B visas and has done so for roles across its technology operations, including Customer Service functions. For H-1B sponsorship to apply, the role needs to meet the specialty occupation standard, which is more straightforward when the position requires specific technical or software-related expertise rather than general service work.
How do I apply for Customer Service jobs at Applied Innovation?
You can browse current Customer Service openings at Applied Innovation through Migrate Mate, which filters specifically for roles open to visa sponsorship so you are not wasting time on positions closed to international candidates. Once you identify a relevant opening, apply through Applied Innovation's careers portal with a resume that highlights your technical support background and any current visa status clearly noted.
Which visa types does Applied Innovation support for Customer Service roles?
Applied Innovation supports H-1B, F-1 OPT, F-1 CPT, and TN visas for roles in its technology and software operations. F-1 OPT and CPT are common entry points for recent graduates, while TN is available to qualifying Canadian and Mexican nationals in eligible professional categories. H-1B sponsorship is an option for longer-term employment once you have an established track record with the company.
What qualifications does Applied Innovation look for in Customer Service candidates who need sponsorship?
Applied Innovation Customer Service roles within a technology context typically favor candidates with experience using CRM or support platforms, a demonstrated ability to troubleshoot software issues, and strong written communication skills. A bachelor's degree in a related field strengthens your profile, particularly for H-1B purposes where USCIS requires the role to qualify as a specialty occupation requiring at least a bachelor's degree in a specific discipline.
How do I plan the timeline from job offer to work authorization at Applied Innovation?
If you are on F-1 OPT, your Employment Authorization Document should already be active or close to your intended start date, so apply to Applied Innovation roughly 90 days before OPT begins. For H-1B, USCIS premium processing currently runs around 15 business days once Applied Innovation files, but the full cycle including DOL Labor Condition Application certification typically adds several additional weeks before the petition is ready to submit.
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