Customer Service Management Jobs at Applied Innovation with Visa Sponsorship
Applied Innovation hires Customer Service Management professionals to lead support operations within its technology and software environment. The company has sponsored work visas for this function, making it a viable target if you're on F-1 OPT, CPT, TN, or pursuing H-1B sponsorship and want a defined path into a management-level customer-facing role.
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Get Access To All JobsINTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
INTRODUCTION
Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.
This position will work out of our Fishers, IN office located at 10080 E 121st St 133 136, Fishers, IN 46037. We are an in office company working Monday to Friday from 8 AM - 5 PM.
Duties and Responsibilities:
- Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
- Actively prospect and engage new clients through phone, email, social media, and on-site visits
- Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
- Grow market share by identifying, pursuing, and closing new business opportunities
- Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
- Actively support and promote Applied Innovation’s culture both internally and within client organizations
- Accurately document all sales activities, opportunities, and territory details in the company CRM system
- Other duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
- Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
- Strong customer service focus with the ability to build, maintain, and grow professional client relationships
- Excellent verbal, written, presentation, and interpersonal communication skills
- Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- Strong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements:
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of two years of business-to-business sales experience preferred.
- Valid driver’s license required.
- Clean driving record, with no DUIs within the past five years.
What We Offer:
- Competitive base salary + uncapped commissions.
- Residual commission structure for long-term earning potential.
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
See all 22+ Customer Service Management at Applied Innovation jobs
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Applied Innovation Jobs
Frame your credentials for specialty occupation review
Customer Service Management roles must qualify as specialty occupations under USCIS standards. Align your resume to show a direct connection between your degree field and team leadership, SLA management, or operations functions Applied Innovation emphasizes in its job descriptions.
Target Applied Innovation's technology-specific support divisions
Applied Innovation staffs customer service management across software and technology product lines, not generic call centers. Research which product verticals are actively hiring and tailor your application to demonstrate familiarity with technical customer escalation workflows and SaaS support environments.
Use Migrate Mate to surface open roles before they close
Customer Service Management openings at technology companies fill quickly. Browse Applied Innovation's current listings on Migrate Mate, which filters specifically for visa-sponsoring employers so you're only spending time on roles where sponsorship is a realistic outcome.
Start OPT or CPT paperwork before your offer letter arrives
If you're on F-1 status, coordinate with your DSO to authorize OPT or CPT before Applied Innovation's HR team needs your work authorization confirmation. Delays in authorization paperwork can push start dates back and complicate onboarding timelines.
Clarify H-1B cap timing with your hiring manager early
If you need cap-subject H-1B sponsorship, the annual April lottery window is fixed by USCIS. Discuss this constraint openly during offer negotiations so Applied Innovation's legal team can plan whether premium processing or a bridging arrangement is needed.
Verify TN eligibility against your specific job duties
TN status for management roles requires the position to fit a qualifying USMCA occupation category. Confirm with Applied Innovation's HR team that your Customer Service Management responsibilities map to an eligible classification before accepting an offer built around TN sponsorship.
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Find Customer Service Management at Applied Innovation JobsFrequently Asked Questions
Does Applied Innovation sponsor H-1B visas for Customer Service Managements?
Yes, Applied Innovation sponsors H-1B visas, including for Customer Service Management roles. Because H-1B sponsorship requires the position to qualify as a specialty occupation under USCIS criteria, the role typically needs to require a bachelor's degree or higher in a specific field. Confirm the degree requirement in the job description before applying, as not every management-level posting will meet that threshold.
Which visa types does Applied Innovation commonly sponsor for Customer Service Management roles?
Applied Innovation sponsors H-1B, F-1 OPT, F-1 CPT, and TN visas for roles in this function. F-1 OPT is the most common starting point for recent graduates, giving you up to 12 months of work authorization while an H-1B petition is prepared. TN is an option for Canadian and Mexican nationals if the job duties align with a qualifying USMCA occupation category.
What qualifications and experience does Applied Innovation expect for Customer Service Management roles?
Applied Innovation operates in the technology and software sector, so Customer Service Management candidates are generally expected to have experience leading support teams in a technical product environment. Familiarity with SLA frameworks, escalation management, and SaaS or hardware support operations strengthens your candidacy. A bachelor's degree in business, communications, or a related field is typically required, which also supports H-1B specialty occupation eligibility.
How do I apply for Customer Service Management jobs at Applied Innovation?
Browse current Customer Service Management openings at Applied Innovation on Migrate Mate, which surfaces visa-sponsoring employers so you can focus only on roles where sponsorship is available. Once you identify a relevant posting, apply directly through Applied Innovation's careers portal. Include clear documentation of your visa status and work authorization timeline in your application materials so the hiring team can assess sponsorship fit from the start.
How do I plan my timeline if I need Applied Innovation to file an H-1B for me?
The H-1B cap lottery registration opens each March for an October 1 start date, and USCIS selects registrations before April. If you receive an offer after the registration window closes, you'll need to bridge through OPT, OPT STEM extension, or another status until the next cycle. Discuss this timeline with Applied Innovation's HR team during the offer stage so both parties can plan accordingly.
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