Customer Support Jobs at AutoNation with Visa Sponsorship
AutoNation's Customer Support roles span dealership operations, service coordination, and client relations across a large national footprint. The company has sponsored work visas for this function, making it a viable target if you're on F-1 OPT, CPT, TN, or H-1B status and building a career in automotive customer experience.
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Get Access To All JobsINTRODUCTION
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
ROLE AND RESPONSIBILITIES
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
BASIC QUALIFICATIONS
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
PREFERRED QUALIFICATIONS
You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect.
EXCITING BENEFITS AND PERKS AWAIT YOU
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
INTRODUCTION
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
ROLE AND RESPONSIBILITIES
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
BASIC QUALIFICATIONS
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
PREFERRED QUALIFICATIONS
You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect.
EXCITING BENEFITS AND PERKS AWAIT YOU
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
See all 531+ Customer Support at AutoNation jobs
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Get Access To All JobsTips for Finding Customer Support Jobs at AutoNation Jobs
Align your resume to dealership workflows
AutoNation's Customer Support roles center on vehicle service scheduling, warranty inquiries, and post-sale follow-up. Frame your resume around CRM tools, call resolution metrics, and any automotive retail or service environment experience before you apply.
Target locations with active hiring volume
AutoNation operates hundreds of dealerships across major metro markets. Applying to locations in states with dense AutoNation footprints, like Florida, Texas, and California, puts you in front of hiring managers with more active requisitions and faster decision cycles.
Use Migrate Mate to filter AutoNation Customer Support openings
Sorting through AutoNation's national job board without a sponsorship filter wastes time. Migrate Mate surfaces Customer Support postings at AutoNation that are open to visa candidates, so you're only applying where sponsorship is a real possibility.
Negotiate the H-1B filing timeline before accepting an offer
If you're moving from OPT to H-1B with AutoNation, confirm their internal legal process timeline before signing your offer letter. USCIS requires the petition to be filed before your OPT expires, so knowing AutoNation's typical preparation lead time protects your status.
Prepare for E-Verify screening from day one
AutoNation participates in E-Verify, which means your work authorization documents are verified electronically at onboarding. Have your EAD, passport, and I-94 record current and consistent before your first day to avoid holds that delay your start.
Customer Support at AutoNation jobs are hiring across the US. Find yours.
Find Customer Support at AutoNation JobsFrequently Asked Questions
Does AutoNation sponsor H-1B visas for Customer Supports?
AutoNation has sponsored H-1B visas for Customer Support roles. Sponsorship at this level is selective and typically tied to candidates already working with the company on OPT who are transitioning to H-1B status. If you're approaching AutoNation as an external H-1B transfer candidate, the strongest path is demonstrating specialized customer operations or bilingual service experience relevant to automotive dealership environments.
How do I apply for Customer Support jobs at AutoNation?
Applications go through AutoNation's careers portal, but filtering specifically for sponsorship-eligible openings takes extra effort. Migrate Mate organizes AutoNation's Customer Support listings by visa type, so you can find roles where sponsorship is a live option without manually reviewing every posting. Tailor your application to dealership-specific functions like service lane coordination, warranty support, or customer retention.
Which visa types are commonly used for Customer Support roles at AutoNation?
AutoNation has worked with F-1 OPT, F-1 CPT, TN, and H-1B categories for Customer Support positions. F-1 OPT is the most common entry point for recent graduates, particularly those with hospitality, business, or communications degrees. TN status applies to Canadian and Mexican nationals in qualifying professional categories. H-1B sponsorship is available but less frequent at this role level.
What qualifications does AutoNation expect for Customer Support roles?
AutoNation's Customer Support positions typically require strong verbal communication skills, experience with CRM platforms, and comfort handling high call or inquiry volumes. Automotive retail or service exposure strengthens your candidacy noticeably. Bilingual candidates, particularly English and Spanish speakers, have an advantage given AutoNation's geographic footprint in markets with large Spanish-speaking customer bases.
How do I time my application around my visa status?
If you're on F-1 OPT, apply at least two to three months before your authorization expires to give AutoNation and their legal team enough runway to assess sponsorship and initiate an H-1B petition if needed. USCIS cap-subject H-1B petitions must be filed by April 1 for an October 1 start, so timing your offer relative to that annual window matters significantly for your planning.
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