Customer Service Management Jobs at AutoNation with Visa Sponsorship
AutoNation hires for Customer Service Management roles across its dealership network, covering team leadership, client experience, and service operations. The company has a history of working with international candidates on visa sponsorship, making it a viable target if you're building a U.S. automotive career on work authorization.
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Get Access To All JobsINTRODUCTION
The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Managers, Sales Associates and Financial Services professionals for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way.
Lead the Future of Automotive Retail.
At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.
Why You’ll Love Working Here:
- National scale with entrepreneurial spirit
- Inclusive culture and diverse leadership
- Competitive compensation and benefits
- Opportunities to make a real impact
- Our values and culture
What We’re Looking For:
- Proven leadership experience
- Strategic thinking and execution skills
- Passion for innovation and people development
Explore leadership opportunities at AutoNation today.
What are the day-to-day responsibilities?
- Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
- Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales, financial services product sales and overall sales profit
- Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
- Driving the business through a high-level of involvement in the day-to-day operations
- Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
- Leading the Used Vehicle Department including inventory management, merchandising, pricing and the reconditioning process
- Appraising vehicles for trade
- Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
- Partnering with General Manager to plan and manage new and used vehicle inventory
- Assisting in managing controllable expense elements for the New and Used Vehicle Departments
- Analyzing the business to determine shortfalls and developing action plans to improve performance
How will I know if I am successful?
The performance of a General Sales Manager is measured by achieving:
- Targeted unit sales and gross profit
- Targeted Associate retention
- Targeted Customer Satisfaction Index
What are the requirements for this job?
- High School diploma or equivalent
- Automotive retail management experience
- Proven leadership ability to recruit, select, train, coach and develop a team
- Ability to set and achieve targeted goals
- Ability to drive an exceptional Customer experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
Our General Sales Managers have a few options for career growth and development after success in this role. Opportunities may include:
- General Manager
- Corporate or Region Operations role
Compensation
- $6,706 - $11,961 Monthly
Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
INTRODUCTION
The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Managers, Sales Associates and Financial Services professionals for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way.
Lead the Future of Automotive Retail.
At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.
Why You’ll Love Working Here:
- National scale with entrepreneurial spirit
- Inclusive culture and diverse leadership
- Competitive compensation and benefits
- Opportunities to make a real impact
- Our values and culture
What We’re Looking For:
- Proven leadership experience
- Strategic thinking and execution skills
- Passion for innovation and people development
Explore leadership opportunities at AutoNation today.
What are the day-to-day responsibilities?
- Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
- Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales, financial services product sales and overall sales profit
- Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
- Driving the business through a high-level of involvement in the day-to-day operations
- Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
- Leading the Used Vehicle Department including inventory management, merchandising, pricing and the reconditioning process
- Appraising vehicles for trade
- Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
- Partnering with General Manager to plan and manage new and used vehicle inventory
- Assisting in managing controllable expense elements for the New and Used Vehicle Departments
- Analyzing the business to determine shortfalls and developing action plans to improve performance
How will I know if I am successful?
The performance of a General Sales Manager is measured by achieving:
- Targeted unit sales and gross profit
- Targeted Associate retention
- Targeted Customer Satisfaction Index
What are the requirements for this job?
- High School diploma or equivalent
- Automotive retail management experience
- Proven leadership ability to recruit, select, train, coach and develop a team
- Ability to set and achieve targeted goals
- Ability to drive an exceptional Customer experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
Our General Sales Managers have a few options for career growth and development after success in this role. Opportunities may include:
- General Manager
- Corporate or Region Operations role
Compensation
- $6,706 - $11,961 Monthly
Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
See all 165+ Customer Service Management at AutoNation jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at AutoNation roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at AutoNation Jobs
Tailor your resume to dealership operations
AutoNation's Customer Service Management roles sit inside active dealership environments, so your resume should highlight experience with service workflow oversight, team scheduling, and customer satisfaction metrics. Generic management resumes get filtered out fast.
Identify locations with active job postings
AutoNation operates hundreds of dealerships across the U.S., and sponsorship decisions often happen at the regional or store level. Target markets where multiple Customer Service Management openings are listed simultaneously, as those locations are actively building their teams.
Address nonimmigrant intent directly in interviews
Automotive dealership hiring managers are less familiar with visa mechanics than tech recruiters. Come prepared to explain your work authorization timeline, current status, and when any grace period or OPT extension expires, so the conversation doesn't stall at HR.
Search for open roles using Migrate Mate
Filter by AutoNation and Customer Service Management on Migrate Mate to see currently open roles that align with your visa type. The platform lets you target employers with a verified sponsorship history, saving time you'd otherwise spend cold-applying.
Confirm LCA filing timing with the hiring team
For H-1B sponsorship, your employer must file a Labor Condition Application with the DOL before submitting to USCIS. Ask the AutoNation recruiter or HR contact which internal team handles this step and what their typical lead time is before your target start date.
Customer Service Management at AutoNation jobs are hiring across the US. Find yours.
Find Customer Service Management at AutoNation JobsFrequently Asked Questions
Does AutoNation sponsor H-1B visas for Customer Service Managements?
Yes, AutoNation has sponsored H-1B visas for Customer Service Management roles. Because H-1B sponsorship requires the position to qualify as a specialty occupation, you'll want to ensure the specific role involves a degree-level requirement, such as business administration or a related field, and that this is reflected clearly in the job description before the petition is filed.
How do I apply for Customer Service Management jobs at AutoNation?
You can search for open Customer Service Management positions directly on AutoNation's careers site or browse current listings filtered by employer and visa type on Migrate Mate. When applying, include your work authorization status in your application or cover note so AutoNation's HR team can route your profile to the right hiring manager from the start.
Which visa types does AutoNation commonly use for Customer Service Management roles?
AutoNation has sponsored H-1B, F-1 OPT, F-1 CPT, and TN visas for this function. F-1 OPT is common for recent graduates entering management training pipelines, while TN is an option for Canadian and Mexican nationals in qualifying management categories. H-1B remains the primary path for long-term sponsorship once a candidate moves into a permanent role.
What qualifications does AutoNation expect for Customer Service Management candidates seeking sponsorship?
AutoNation typically looks for candidates with a bachelor's degree in business, communications, or a related field, combined with hands-on experience leading customer-facing teams. For sponsored roles, the degree requirement matters beyond the hiring decision since it directly supports the specialty occupation classification required for H-1B petitions. Experience in automotive retail or service environments strengthens your candidacy significantly.
How do I manage timing between my visa status and an AutoNation offer?
If you're on F-1 OPT, confirm your OPT expiration date before accepting an offer since AutoNation will need enough lead time to file an H-1B cap-subject petition or initiate TN paperwork. The standard H-1B filing window opens April 1 for an October 1 start, so a mid-year offer may require bridging on a STEM OPT extension if you're eligible.
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