Eccalon Visa Sponsorship Jobs USA
Eccalon is a science and research firm with a track record of sponsoring skilled international workers, particularly through H-1B visa, F-1 OPT, and TN visas. For researchers and technical professionals seeking U.S. work authorization in a specialized field, Eccalon represents a legitimate sponsorship opportunity worth pursuing.
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Get Access To All JobsINTRODUCTION
Epoch Sports is seeking a E-Commerce & Customer Experience Manager to lead the charge across our online storefront and customer journey. This hybrid role combines digital merchandising, website management, campaign coordination, and hands-on customer support. You’ll be responsible for running the day-to-day operations of our e-commerce business — optimizing product listings, launching drops, troubleshooting site performance — while also handling customer inquiries and building relationships with our community. This is a perfect opportunity for someone who is both analytical and empathetic, thrives in a fast-moving sports environment, and is ready to help a bold brand grow.
KEY RESPONSIBILITIES
E-Commerce Operations (60%)
- Oversee the Epoch Sports Shopify Plus store, including product uploads, pricing updates, product categorization, collections, and metadata
- Monitor and improve website performance, UX, and conversion rates
- Coordinate seasonal product drops, campaign pages, sales promotions, and restocks with marketing and creative teams
- Ensure on-site branding, product imagery, and copy reflect current marketing strategy and tone
- Track performance KPIs: conversion rate, bounce rate, AOV, UPT, return rate, and site speed
- Collaborate with fulfillment and warehouse teams to ensure accurate inventory flow and timely shipping
- Manage integrations and tools such as Klaviyo, Gorgias, Google Analytics, Meta Ads, and post-purchase flows
Customer Experience (40%)
- Provide responsive, solution-oriented customer support via Gorgias (email, chat, and phone)
- Resolve issues related to orders, returns, shipping delays, product sizing, and general inquiries
- Update and maintain FAQ, sizing guides, return policies, and automated responses to improve self-service options
- Track and escalate recurring feedback to internal teams (product, ops, design)
- Represent the voice of the customer in strategic meetings to enhance the overall user journey
- Maintain a helpful, professional, and brand-aligned tone across all customer communication
QUALIFICATIONS
- 2–4 years of experience in an e-commerce or DTC brand, ideally within sports, athletic wear, or consumer products
- Proficiency with Shopify Plus, Google Analytics, and Gorgias (or comparable customer support platform)
- Strong written communication skills and an instinct for customer tone and messaging
- Ability to analyze data, identify trends, and implement site optimizations
- Comfortable working cross-functionally in a fast-paced, startup-like environment
- Organized, adaptable, and self-motivated with an entrepreneurial mindset
- Passion for sports, athletics, and performance gear a strong plus
BONUS SKILLS (NOT REQUIRED BUT PREFERRED)
- Familiarity with paid media platforms (Meta Ads, Google Ads)
- Experience with Klaviyo or email/SMS campaign coordination
- Working knowledge of inventory systems and warehouse operations
- Exposure to visual merchandising or light graphic editing (e.g., Canva, Adobe Express)
INTRODUCTION
Epoch Sports is seeking a E-Commerce & Customer Experience Manager to lead the charge across our online storefront and customer journey. This hybrid role combines digital merchandising, website management, campaign coordination, and hands-on customer support. You’ll be responsible for running the day-to-day operations of our e-commerce business — optimizing product listings, launching drops, troubleshooting site performance — while also handling customer inquiries and building relationships with our community. This is a perfect opportunity for someone who is both analytical and empathetic, thrives in a fast-moving sports environment, and is ready to help a bold brand grow.
KEY RESPONSIBILITIES
E-Commerce Operations (60%)
- Oversee the Epoch Sports Shopify Plus store, including product uploads, pricing updates, product categorization, collections, and metadata
- Monitor and improve website performance, UX, and conversion rates
- Coordinate seasonal product drops, campaign pages, sales promotions, and restocks with marketing and creative teams
- Ensure on-site branding, product imagery, and copy reflect current marketing strategy and tone
- Track performance KPIs: conversion rate, bounce rate, AOV, UPT, return rate, and site speed
- Collaborate with fulfillment and warehouse teams to ensure accurate inventory flow and timely shipping
- Manage integrations and tools such as Klaviyo, Gorgias, Google Analytics, Meta Ads, and post-purchase flows
Customer Experience (40%)
- Provide responsive, solution-oriented customer support via Gorgias (email, chat, and phone)
- Resolve issues related to orders, returns, shipping delays, product sizing, and general inquiries
- Update and maintain FAQ, sizing guides, return policies, and automated responses to improve self-service options
- Track and escalate recurring feedback to internal teams (product, ops, design)
- Represent the voice of the customer in strategic meetings to enhance the overall user journey
- Maintain a helpful, professional, and brand-aligned tone across all customer communication
QUALIFICATIONS
- 2–4 years of experience in an e-commerce or DTC brand, ideally within sports, athletic wear, or consumer products
- Proficiency with Shopify Plus, Google Analytics, and Gorgias (or comparable customer support platform)
- Strong written communication skills and an instinct for customer tone and messaging
- Ability to analyze data, identify trends, and implement site optimizations
- Comfortable working cross-functionally in a fast-paced, startup-like environment
- Organized, adaptable, and self-motivated with an entrepreneurial mindset
- Passion for sports, athletics, and performance gear a strong plus
BONUS SKILLS (NOT REQUIRED BUT PREFERRED)
- Familiarity with paid media platforms (Meta Ads, Google Ads)
- Experience with Klaviyo or email/SMS campaign coordination
- Working knowledge of inventory systems and warehouse operations
- Exposure to visual merchandising or light graphic editing (e.g., Canva, Adobe Express)
Job Roles at Eccalon
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Get Access To All JobsTips for Finding Eccalon Visa Sponsorship Jobs USA
Target research and technical roles first
Eccalon's sponsorship activity is concentrated in science and research functions. Focus your application on roles that align with specialized technical or scientific expertise, as these are the positions most likely to qualify for H-1B or TN sponsorship at the company.
Understand which visa types Eccalon supports
Eccalon sponsors H-1B, F-1 OPT, F-1 CPT, and TN visas. If you're on OPT or CPT, you may be able to start immediately while your employer initiates a longer-term sponsorship pathway, giving you a practical foot in the door.
Lead with your technical credentials in your application
Science and research employers like Eccalon evaluate candidates on domain expertise first. Highlight publications, lab experience, certifications, or specialized tools relevant to their work to demonstrate you meet the specialty occupation threshold required for sponsorship.
Use Migrate Mate to confirm active openings
Sponsoring roles at research-focused companies don't always stay open long. Search for Eccalon on Migrate Mate, which surfaces verified sponsors so you can filter by real sponsorship history and find current positions before they close.
Address your visa situation early in conversations
Smaller science and research firms sometimes have limited in-house immigration experience. Bringing up your visa type and timeline early, and offering to walk hiring managers through the process, can reduce friction and keep your application moving forward.
Consider the TN pathway if you're Canadian or Mexican
Eccalon sponsors TN visas, which is a strong advantage for Canadian and Mexican nationals in qualifying science or research roles. TN sponsorship involves less lead time than H-1B, making it worth discussing explicitly if you're eligible.
Frequently Asked Questions
Does Eccalon sponsor H-1B visas?
Yes, Eccalon sponsors H-1B visas. The company has an established record of filing H-1B petitions for workers in science and research roles. If you're targeting Eccalon for H-1B sponsorship, focus on positions that require specialized technical or scientific knowledge, as those are most likely to meet USCIS's specialty occupation criteria.
What visa types does Eccalon sponsor?
Eccalon sponsors H-1B, F-1 OPT, F-1 CPT, and TN visas. This range covers students completing U.S. degrees through OPT and CPT, skilled workers entering on H-1B, and Canadian or Mexican nationals qualifying under the TN category. Green Card sponsorship does not appear in Eccalon's recent filing history.
Which roles at Eccalon are most likely to receive visa sponsorship?
Given Eccalon's science and research focus, sponsorship is most commonly associated with technical and research-oriented positions requiring specialized academic backgrounds. Roles in areas such as applied research, scientific analysis, or technical program support are the strongest candidates. Generalist or administrative positions are unlikely to meet the specialty occupation bar for H-1B sponsorship.
How do I find open visa-sponsored jobs at Eccalon?
The most reliable way to find current sponsored openings at Eccalon is through Migrate Mate, which aggregates verified sponsoring employers and lets you filter by company, visa type, and industry. Because Eccalon operates in a specialized field, roles open and fill quickly, so checking regularly gives you the best chance of catching an active listing.
How do I improve my chances of getting sponsored by Eccalon?
Start by confirming your target role qualifies for the visa type you need, particularly for H-1B, which requires a direct connection between your degree and the position. Emphasize your scientific or technical expertise throughout your application. If you're on OPT or CPT, signal early that you're available immediately while longer-term sponsorship is arranged, which reduces friction for the hiring team.