Experience Manager Jobs at Five Below with Visa Sponsorship
Experience Manager roles at Five Below sit at the intersection of retail operations and team leadership, overseeing store experience and customer engagement. Five Below has a track record of sponsoring international talent across multiple visa categories for this function, making it a realistic target if you're navigating work authorization.
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Get Access To All JobsINTRODUCTION
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$16.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
INTRODUCTION
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$16.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
See all 88+ Experience Manager at Five Below jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Experience Manager at Five Below roles.
Get Access To All JobsTips for Finding Experience Manager Jobs at Five Below Jobs
Frame your retail leadership credentials clearly
Five Below's Experience Manager role centers on floor operations, team coaching, and customer experience metrics. Organize your resume around measurable outcomes in these areas so your qualifications map directly to what their hiring team screens for.
Confirm the role qualifies as a specialty occupation
H-1B eligibility requires the position to meet USCIS specialty occupation standards. For a retail Experience Manager role, you'll need a bachelor's degree in business, retail management, or a related field that the job description explicitly ties to the position.
Target stores in active hiring markets
Five Below's 87 open Experience Manager positions are spread across expansion markets. Applying to locations in states with high retail growth increases your chances of landing a role where the hiring manager has flexibility and urgency to move quickly through the sponsorship process.
Use Migrate Mate to surface sponsorship-verified openings
Not every Five Below Experience Manager listing will state sponsorship availability upfront. Search verified sponsoring roles directly on Migrate Mate so you're only spending time on positions where Five Below has demonstrated willingness to sponsor work authorization.
Clarify your OPT or TN timeline before the offer stage
If you're on F-1 OPT, your authorization window affects when you can start and whether your employer needs to file for a cap-gap extension. For TN candidates, bring your credential documentation to the offer conversation so HR can assess fit before initiating USCIS filings.
Understand Five Below's PERM timeline if pursuing a Green Card
Retail employers like Five Below typically sponsor EB-2 or EB-3 Green Cards through the PERM labor certification process at DOL. This process can take 12 to 24 months before USCIS even receives a petition, so raise long-term sponsorship intent early in final-round interviews.
Experience Manager at Five Below jobs are hiring across the US. Find yours.
Find Experience Manager at Five Below JobsFrequently Asked Questions
Does Five Below sponsor H-1B visas for Experience Managers?
Yes, Five Below sponsors H-1B visas for Experience Manager roles. To qualify, the position must meet USCIS specialty occupation standards, which generally requires a bachelor's degree in a directly related field such as business administration or retail management. Your degree field needs to align with the specific responsibilities outlined in the job description, not just the industry broadly.
How do I apply for Experience Manager jobs at Five Below?
Applications go through Five Below's careers portal, where Experience Manager roles are listed by region. You can also find sponsorship-verified openings through Migrate Mate, which filters specifically for Five Below positions open to international candidates. When applying, tailor your resume to highlight store operations, team leadership, and customer experience outcomes relevant to Five Below's retail model.
Which visa types does Five Below commonly use for Experience Manager roles?
Five Below sponsors across several categories for this role, including H-1B, F-1 OPT, F-1 CPT, TN, J-1, and Green Card pathways through EB-2 and EB-3. F-1 OPT is common for recent graduates entering retail management. TN works well for Canadian and Mexican nationals in qualifying management classifications. H-1B and PERM-based Green Cards are the standard route for longer-term employment.
What qualifications does Five Below expect for an Experience Manager position?
Five Below typically looks for candidates with a bachelor's degree and prior retail or operations management experience. The Experience Manager role involves leading store associates, driving sales performance, managing inventory, and delivering customer experience standards. Candidates who can demonstrate measurable results in team coaching and floor operations tend to advance furthest in the hiring process.
How long does the sponsorship and onboarding process take for this role?
Timeline depends heavily on your visa category. F-1 OPT can allow you to start within weeks of an offer if your EAD is already valid. H-1B petitions filed in the regular cap cycle involve an April lottery, with employment starting October 1 at the earliest. TN status for eligible nationals can often be obtained at the port of entry on the day of travel, making it one of the faster paths.
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