Service Operations Manager Jobs at Gap with Visa Sponsorship
Service Operations Manager roles at Gap sit at the intersection of retail logistics, team leadership, and store performance. Gap has a consistent track record of sponsoring international talent for operations-focused positions, supporting candidates through visa categories that cover both early-career and experienced professionals.
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ABOUT THE ROLE
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
WHO YOU ARE
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast-paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.

ABOUT THE ROLE
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
WHO YOU ARE
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast-paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
See all 73+ Service Operations Manager at Gap jobs
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Get Access To All JobsTips for Finding Service Operations Manager Jobs at Gap Jobs
Align your resume to Gap's operations language
Gap's Service Operations Manager job listings consistently emphasize inventory flow, omnichannel fulfillment, and shrink reduction. Mirror that language in your resume and cover letter so your application clears ATS filters before a recruiter ever sees it.
Target Gap's high-volume store markets first
Gap concentrates hiring for Service Operations Managers in major metro markets like New York, Los Angeles, and Chicago. Applying to roles in these regions increases your chances of reaching hiring managers who regularly work with sponsored candidates.
Prepare your specialty occupation documentation now
USCIS scrutinizes H-1B petitions for retail operations roles. Gather evidence that your position requires a specific bachelor's degree field, such as supply chain management or business operations, not just any degree. Employer support letters and detailed job duty breakdowns strengthen the petition.
Use Migrate Mate to find open Service Operations Manager roles at Gap
Searching broad job boards buries sponsorship-friendly listings. Migrate Mate filters specifically for employers with a visa sponsorship track record, so you can find Gap's open Service Operations Manager positions without sifting through roles that won't support your status.
Service Operations Manager at Gap jobs are hiring across the US. Find yours.
Find Service Operations Manager at Gap JobsFrequently Asked Questions
Does Gap sponsor H-1B visas for Service Operations Managers?
Yes, Gap sponsors H-1B visas for Service Operations Manager roles. Because this position involves managing retail operations systems and teams, Gap's legal team typically builds the H-1B petition around specialty occupation criteria tied to supply chain, business operations, or a related field. If you're currently on F-1 OPT, Gap can bridge you through the H-1B cap filing provided your OPT end date gives sufficient lead time before the April filing window.
How do I apply for Service Operations Manager jobs at Gap?
Applications go through Gap Inc.'s careers portal, where you can filter by role and location. Before applying, review the specific job description for mentions of work authorization requirements. Migrate Mate also surfaces Gap's Service Operations Manager openings in a filtered view that highlights visa sponsorship eligibility, which saves time if you need to confirm sponsorship availability before committing to an application.
Which visa types does Gap commonly use for Service Operations Manager roles?
Gap sponsors H-1B and H-1B1 for degree-holding professionals, E-3 for Australian citizens, TN for Canadian and Mexican nationals in qualifying business categories, and F-1 OPT and CPT for students and recent graduates. For longer-term employees, Gap has also supported EB-2 and EB-3 green card pathways through PERM labor certification with the Department of Labor.
What qualifications does Gap expect for a sponsored Service Operations Manager?
Gap typically looks for candidates with a bachelor's degree in supply chain management, business administration, retail management, or a closely related field. Hands-on experience with inventory management systems, loss prevention protocols, and cross-functional team leadership in a retail or high-volume distribution environment carries significant weight. For H-1B purposes, the degree field should demonstrably connect to the operational duties of the role.
How long does the visa sponsorship process take for a Gap Service Operations Manager role?
Timeline depends on your visa category. E-3 and TN approvals can happen within weeks if you're applying from outside the U.S. H-1B cap petitions follow an annual cycle with a lottery in March and an October 1 start date, so timing your offer is critical. F-1 OPT students have up to 90 days of unemployment tolerance under USCIS rules. PERM-based green card sponsorship runs 12 to 24 months before an I-140 can be filed.
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