Service Operations Manager Jobs at Genuine Parts Company with Visa Sponsorship
Genuine Parts Company hires Service Operations Managers across its automotive distribution and NAPA network, overseeing logistics, team performance, and customer service operations. The company has a consistent track record of sponsoring work visas for this function, making it a viable target if you need employer sponsorship.
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Get Access To All JobsSUMMARY
The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.
JOB DUTIES
- Maintains all shop support activities at the location.
- Trains staff on sales related systems, databases, and associated processes.
- Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
- Implements and maintains pricing per established policies.
- Manages collections process and maintains overall responsibility for outstanding invoices.
- Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
- Prepares reports as needed.
- Assists customers and suppliers to resolve order problems.
- Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
- May fill in for other lower level roles within the shop.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Proficient in Microsoft Office.
- Excellent communication and presentation skills to all levels of employees.
- Industry and sales experience preferred.
- Ability to perform financial calculations and generate reports.
- Demonstrated people and leadership skills with a record of achieving positive business results.
- Ability to manage multiple responsibilities and projects.
- Professional, self-motivated employee with excellent interpersonal skills.
- Exemplary work ethic and decision making ability.
PHYSICAL DEMANDS:
May be required to be on-call on nights or weekends, depending on need.
BUDGET RESPONSIBILITY:
Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
SUMMARY
The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.
JOB DUTIES
- Maintains all shop support activities at the location.
- Trains staff on sales related systems, databases, and associated processes.
- Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
- Implements and maintains pricing per established policies.
- Manages collections process and maintains overall responsibility for outstanding invoices.
- Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
- Prepares reports as needed.
- Assists customers and suppliers to resolve order problems.
- Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
- May fill in for other lower level roles within the shop.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Proficient in Microsoft Office.
- Excellent communication and presentation skills to all levels of employees.
- Industry and sales experience preferred.
- Ability to perform financial calculations and generate reports.
- Demonstrated people and leadership skills with a record of achieving positive business results.
- Ability to manage multiple responsibilities and projects.
- Professional, self-motivated employee with excellent interpersonal skills.
- Exemplary work ethic and decision making ability.
PHYSICAL DEMANDS:
May be required to be on-call on nights or weekends, depending on need.
BUDGET RESPONSIBILITY:
Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
See all 27+ Service Operations Manager at Genuine Parts Company jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Operations Manager at Genuine Parts Company roles.
Get Access To All JobsTips for Finding Service Operations Manager Jobs at Genuine Parts Company Jobs
Frame Your Credentials Around Distribution Operations
Genuine Parts Company's Service Operations Manager roles center on supply chain execution and multi-site team management. Align your resume to metrics like order fulfillment rates, warehouse throughput, and team productivity rather than generic management experience.
Target NAPA Distribution Center Openings Specifically
Genuine Parts Company posts Service Operations Manager roles across its NAPA Auto Parts distribution network, not just corporate locations. Roles tied to regional distribution hubs tend to have clearer sponsorship pathways because headcount planning runs on defined cycles.
Confirm LCA Filing Before Accepting Any Offer
Before signing an offer, verify that Genuine Parts Company has filed a Labor Condition Application with the DOL for your specific role and work location. The LCA must be certified before your H-1B petition can be submitted to USCIS.
Build Your Case for Specialty Occupation Status
H-1B eligibility for operations management roles requires demonstrating that a specific bachelor's degree field is the normal minimum for the position. Gather documentation showing your industrial engineering, supply chain, or operations management degree directly supports the role's technical requirements.
Use Migrate Mate to Filter Active Sponsorship Openings
Search for Genuine Parts Company's Service Operations Manager openings on Migrate Mate, which filters jobs by verified sponsorship history so you're not guessing whether a posting is visa-eligible before you apply.
Service Operations Manager at Genuine Parts Company jobs are hiring across the US. Find yours.
Find Service Operations Manager at Genuine Parts Company JobsFrequently Asked Questions
Does Genuine Parts Company sponsor H-1B visas for Service Operations Managers?
Yes, Genuine Parts Company sponsors H-1B visas for Service Operations Manager roles. The company works with immigration counsel to file H-1B petitions for qualifying positions, particularly in its distribution and automotive parts operations. Your role will need to meet USCIS specialty occupation standards, which means demonstrating that a relevant bachelor's degree is a normal requirement for the position.
Which visa types does Genuine Parts Company commonly use for Service Operations Manager roles?
Genuine Parts Company sponsors H-1B visas for specialty occupation roles and supports F-1 OPT and CPT for students already in the hiring pipeline. For Canadian and Mexican nationals, TN status is an option if your role qualifies under USMCA occupational categories. For longer-term employment, the company also sponsors EB-2 and EB-3 Green Card pathways, including PERM labor certification where required.
How do I apply for Service Operations Manager jobs at Genuine Parts Company?
Browse open Service Operations Manager positions on Migrate Mate, which surfaces Genuine Parts Company listings with verified sponsorship history. When you apply, tailor your application to distribution and logistics operations relevant to the automotive parts industry. After an initial recruiter screen, expect a structured interview process covering operational metrics, team leadership, and process improvement examples from your prior roles.
What qualifications does Genuine Parts Company expect for Service Operations Manager candidates?
Most postings require a bachelor's degree in supply chain management, industrial engineering, operations management, or a related field. Hands-on experience managing warehouse or distribution center teams is strongly preferred, as is familiarity with inventory systems and fulfillment KPIs. Automotive industry background is a plus but not always required, since the core operational skillset transfers across Genuine Parts Company's distribution network.
How do I time a visa sponsorship process for a Service Operations Manager role at Genuine Parts Company?
If you're on F-1 OPT, initiate sponsorship conversations with your hiring manager and HR contact well before your OPT expiration, ideally at least six months out. H-1B cap-subject petitions must be filed in April for an October 1 start date. USCIS premium processing is available if a faster approval decision is needed. For PERM-based Green Card sponsorship, the DOL process typically takes one to two years from filing.
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