Customer Solutions Engineer Jobs at Google with Visa Sponsorship
Customer Solutions Engineer roles at Google sit at the intersection of technical depth and client-facing problem solving, requiring both engineering fluency and the ability to translate complex solutions for enterprise customers. Google has a strong track record of sponsoring international talent for this function across H-1B, H-1B1, and E-3 visa categories.
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Get Access To All JobsINTRODUCTION
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
As a Customer Solutions Engineer, you will develop innovative, cutting-edge solutions to the business problems faced by GCS advertisers. You will have the unique opportunity to leverage your wide-ranging experience and skill-set to identify trends and develop groundbreaking new solutions to reach thousands of advertisers and drive business goals.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
ROLE AND RESPONSIBILITIES
- Responsible for identifying and building a series of solutions and best practices at a global level to be used by GCS customers globally.
- Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to customers globally.
- Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
- Experiment with new technologies to develop solutions.
BASIC QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
PREFERRED QUALIFICATIONS
- MBA or Master's degree in a related technical field.
- Experience working with advertising technology products (e.g., ad servers, DSPs, DMPs, and web analytics), and experience with engineering solutions.
- Experience working in the ad space, first-party data onboarding and activation, measurement and data modeling, video and search advertising.
- Excellent project management, leadership, investigative skills with the ability to formulate data-driven proposals.
COMPENSATION
The US base salary range for this full-time position is $127,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
As a Customer Solutions Engineer, you will develop innovative, cutting-edge solutions to the business problems faced by GCS advertisers. You will have the unique opportunity to leverage your wide-ranging experience and skill-set to identify trends and develop groundbreaking new solutions to reach thousands of advertisers and drive business goals.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
ROLE AND RESPONSIBILITIES
- Responsible for identifying and building a series of solutions and best practices at a global level to be used by GCS customers globally.
- Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to customers globally.
- Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
- Experiment with new technologies to develop solutions.
BASIC QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
PREFERRED QUALIFICATIONS
- MBA or Master's degree in a related technical field.
- Experience working with advertising technology products (e.g., ad servers, DSPs, DMPs, and web analytics), and experience with engineering solutions.
- Experience working in the ad space, first-party data onboarding and activation, measurement and data modeling, video and search advertising.
- Excellent project management, leadership, investigative skills with the ability to formulate data-driven proposals.
COMPENSATION
The US base salary range for this full-time position is $127,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Get Access To All JobsTips for Finding Customer Solutions Engineer Jobs at Google Jobs
Frame your portfolio around enterprise technical wins
Google's Customer Solutions Engineer interviews emphasize demonstrated impact with enterprise clients. Document specific examples where you translated technical architecture into business outcomes, as this directly mirrors the role's day-to-day expectations and strengthens your visa petition's specialty occupation case.
Target Google's gTech and Google Cloud divisions
Customer Solutions Engineer openings at Google are concentrated in gTech and Google Cloud. Filtering your search to these divisions surfaces the roles most likely to have active headcount and established sponsorship workflows for international hires in this function.
Align your degree field to the role's technical core
USCIS requires a direct connection between your degree field and the specialty occupation. For this role, degrees in computer science, electrical engineering, or information systems provide the strongest alignment. A marketing or business degree alone is unlikely to satisfy the specialty occupation requirement.
Clarify sponsorship eligibility before the final interview round
Google's recruiting process for Customer Solutions Engineers typically involves multiple technical and panel rounds. Raise your visa sponsorship needs with your recruiter after the technical screen but before the final round, so the offer stage moves without delays.
Use Migrate Mate to identify open Customer Solutions Engineer roles at Google
Browsing open roles by employer and visa type saves significant time during a job search. Migrate Mate lets you filter specifically for Google Customer Solutions Engineer positions where H-1B, H-1B1, or E-3 sponsorship is available, so you're applying to verified opportunities.
Understand your E-3 or H-1B1 timeline if you hold Australian or Singapore citizenship
If you're Australian or Singaporean, Google can sponsor you on an E-3 or H-1B1 visa outside the H-1B lottery. Both visas require a certified Labor Condition Application from DOL before your application proceeds, which typically takes seven to ten business days.
Customer Solutions Engineer at Google jobs are hiring across the US. Find yours.
Find Customer Solutions Engineer at Google JobsFrequently Asked Questions
Does Google sponsor H-1B visas for Customer Solutions Engineers?
Yes, Google sponsors H-1B visas for Customer Solutions Engineers. This role qualifies as a specialty occupation under USCIS criteria because it requires at minimum a bachelor's degree in a technical field such as computer science or engineering. Google also sponsors H-1B1 visas for Singaporean nationals and E-3 visas for Australian nationals, providing options outside the standard H-1B lottery.
How do I apply for Customer Solutions Engineer jobs at Google?
Applications go through Google's careers portal at careers.google.com, where you can search by role title and location. Migrate Mate also aggregates open Customer Solutions Engineer positions at Google filtered by visa sponsorship type, which makes it easier to identify relevant openings. Google's process typically includes a recruiter screen, technical assessments, and a panel interview before an offer is extended.
Which visa types does Google commonly use for Customer Solutions Engineers?
Google most commonly uses the H-1B for Customer Solutions Engineers. For eligible nationals, the E-3 (Australian citizens) and H-1B1 (Singaporean and Chilean citizens) are also available and carry the advantage of no lottery requirement. In cases involving intracompany transfers from a Google entity abroad, the L-1B for specialized knowledge workers may apply.
What qualifications does Google expect for Customer Solutions Engineer roles?
Google typically looks for a bachelor's degree or higher in computer science, software engineering, or a related technical field, combined with hands-on experience in cloud infrastructure, APIs, or enterprise software deployment. Client-facing experience and the ability to code in at least one language such as Python or Java are consistent requirements across Customer Solutions Engineer job postings at Google.
How long does the visa sponsorship process take for a Google Customer Solutions Engineer offer?
After an offer is signed, Google's legal team files a Labor Condition Application with DOL, which is typically certified within seven to ten business days. The H-1B petition is then submitted to USCIS, with standard processing taking three to five months. Premium processing, which USCIS currently adjudicates within 15 business days, is an option that Google may elect depending on your start date requirements.
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