Customer Solutions Engineer Jobs at Okta with Visa Sponsorship
Customer Solutions Engineer jobs at Okta bridge technical product knowledge and customer outcomes, working closely with enterprise accounts across identity and access management. Okta has an established track record of sponsoring work visas for this function, making it a realistic target for international candidates with the right technical and customer-facing background.
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INTRODUCTION
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Identity Team
The Identity team's mission is to secure the world's identity connections while building the foundational trust layer for the modern enterprise. As organizations successfully adopt phishing-resistant MFA, attackers have shifted their tactics—increasingly deploying Adversary-in-the-Middle (AiTM) phishing kits and info-stealer malware to execute session hijacking via cookie theft. Furthermore, with the explosive rise of autonomous AI workloads, securing human identity is no longer enough; we must now protect and govern a fast-growing sprawl of non-human, agentic workflows.
The Identity Solutions Architect Opportunity
As organizations successfully adopt phishing-resistant MFA, attackers have shifted their tactics—increasingly deploying Adversary-in-the-Middle (AiTM) phishing kits and info-stealer malware to execute session hijacking via cookie theft. Furthermore, with the explosive rise of autonomous AI workloads, securing human identity is no longer enough; we must now protect and govern a fast-growing sprawl of non-human, agentic workflows.
We are looking for a highly mature, technically elite, and customer-obsessed Identity Solutions Architect to drive the technical execution of our Identity Security & Agentic Identity portfolio. In this role, you will be a cornerstone of the "Okta on Okta" team, acting as Customer Zero. Reporting directly to the VP of IAM, you will work hand-in-hand with our Principal Product Manager. While the PM shapes the portfolio strategy, you will own the technical architecture, internal deployment blueprints, and the public stage. You will shepherd cutting-edge features from Alpha through Early Availability (EA)—guaranteeing we are our own first and best customer before these solutions scale to the rest of the world.
As the technical face of Okta's Customer Zero team, you will have unique, high-impact opportunities to collaborate closely with strategic engineering and identity infrastructure teams at major enterprise tech companies, leading cloud service providers, and top-tier security vendors.
Key Portfolio Focus Areas
As the Identity Solutions Architect, you will architect the technical blueprints and deployment strategies for Okta's premier identity security offerings across both our workforce and developer platforms:
- AI Agent & Agentic Identity Security: Architecting how Okta governs non-human, autonomous AI workloads across O4AA (Okta for AI Agents) and A4AA (Auth0 for AI Agents), defining secure authentication and authorization patterns.
- Next-Gen Guardrails: Designing token exchange patterns, security gateways, and implementing the Model Context Protocol (MCP) to secure agent-to-data interactions.
- Hardware-Bound Session Security: Designing Okta's defense against session cookie thievery by leveraging cryptographically hardware-bound tokens (Okta DBSSO and Chrome DBSC).
- Advanced Threat & Posture Management: Deploying Identity Threat Protection (ITP) for continuous risk evaluation and Identity Security Posture Management (ISPM) to eliminate hidden vulnerabilities across human and machine identities.
What You'll Be Doing
- Customer Zero Lifecycle Execution (Alpha to EA): Act as the lead architect testing and deploying Alpha identity security features within Okta's internal IAM environment. Author the technical rollout blueprints and provide the core engineering teams with critical feedback.
- Anti-Session Hijacking Architecture: Design the internal implementation blueprint for how Okta DBSSO and Chrome DBSC complement one another, creating an ironclad, layered defense that protects corporate endpoints from token and cookie exfiltration.
- Open-Source & Community Leadership: Lead the technical effort to open-source the complimentary tools our Customer Zero team builds, transitioning our internal innovations into a massive, thriving community effort with our customers.
- Thought Leadership & Personal Brand: Take the microphone. You will help lead a dedicated "how-to" video series and a potential podcast this year, and take the stage at major events to share our internal playbook.
- Ecosystem Integration: Define how Okta identity is woven into modern orchestration layers (LangChain/Graph, n8n, AWS AgentCore, Google Vertex ADK) and model providers (Azure Foundry, AWS Bedrock, OpenAI, Anthropic).
What You'll Bring To The Role
- Professional Maturity & Architecture Expertise: 8+ years of overall IT/software development and technical architecture experience, with 3+ years specifically focused on IAM/Security Architecture. You have a proven track record of securing non-human identities (NHIs) or machine-to-machine infrastructure in production.
- Protocol & Threat Literacy: Deep, hands-on knowledge of core protocols: OAuth2/OIDC (especially Token Exchange), SAML, mTLS, JWT, and Model Context Protocol (MCP). Strong technical understanding of modern identity threat vectors (AiTM phishing, info-stealer malware, session hijacking).
- Technical Influence: The ability to author clear Architecture Decision Records (ADRs) and confidently influence at the VP/CTO level, serving as a true peer to product management and product engineering.
- Executive Presence & Communication: Elite verbal and written communication skills. You can translate deep, ambiguous technical architecture into compelling business value for C-suite executives and excel in front of a camera or a live audience.
Work-Life Balance & Travel
We highly value work-life balance and protect our team's time. Travel is limited and generally planned well in advance. Your travel footprint will primarily consist of Oktane (our flagship conference), Oktane on the Road, and hosting four 2-day regional user group meetings throughout the year.
LI-Hybrid
LI-Remote
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The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
See all 32+ Customer Solutions Engineer Jobs at Okta
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Get Access To All JobsTips for Finding Customer Solutions Engineer Jobs at Okta
Tailor your experience to Okta's identity platform
Okta's Customer Solutions Engineers are expected to demo and troubleshoot identity products hands-on. Before applying, build familiarity with OAuth 2.0, SAML, and SCIM so your resume and interviews reflect the technical depth Okta's hiring panels look for.
Align your credentials to specialty occupation standards
H-1B eligibility requires your degree to directly relate to the role. A background in computer science, information systems, or engineering maps cleanly to Customer Solutions Engineer positions. If your degree is in a tangential field, document how your coursework or certifications cover the same competencies.
Engage Okta's recruiters at presales and identity-focused events
Okta's go-to-market teams recruit heavily from the presales engineering community. Engaging at Okta-hosted events or identity security conferences puts you in front of the people who influence hiring decisions before a role is even posted.
Clarify sponsorship scope during initial recruiter conversations
Okta sponsors multiple visa types for this function, but the specific pathway depends on your current status. Ask directly whether the role supports your visa category in the first recruiter call so you're not deep into interviews before discovering a mismatch.
Use Migrate Mate to identify active Customer Solutions Engineer openings
Okta posts Customer Solutions Engineer roles across multiple regions and segments. Use Migrate Mate to filter open positions by visa sponsorship eligibility so you're only spending time on roles where your work authorization situation is already accounted for.
Account for LCA timelines when negotiating your start date
Before Okta can file your H-1B petition, the Labor Condition Application must be certified by the DOL, a process that typically takes one to three weeks. Factor this into any start date you agree to so there's no pressure to begin work before your authorization is in place.
Frequently Asked Questions
Does Okta sponsor H-1B visas for Customer Solutions Engineers?
Yes, Okta sponsors H-1B visas for Customer Solutions Engineer roles. The role qualifies as a specialty occupation because it requires at minimum a bachelor's degree in a technical field such as computer science or information systems. Okta's legal and HR teams manage the filing process, which includes securing a DOL-certified Labor Condition Application before USCIS adjudicates the petition.
Which visa types does Okta commonly sponsor for Customer Solutions Engineer roles?
Okta sponsors H-1B visas for experienced Customer Solutions Engineers and supports F-1 OPT and CPT for students in active degree programs or within the post-completion window. TN visa sponsorship is available for qualifying Canadian and Mexican nationals. For longer-term pathways, Okta supports EB-2 and EB-3 Green Card sponsorship, which typically follows a period of full-time employment.
What qualifications and experience does Okta expect for Customer Solutions Engineer roles?
Okta typically looks for candidates with a technical degree and hands-on experience in presales, solutions engineering, or customer-facing technical roles. Familiarity with identity protocols such as SAML, OAuth 2.0, and SCIM is a strong differentiator. Enterprise SaaS experience and the ability to run product demonstrations and proof-of-concept engagements independently are consistently reflected across Okta's Customer Solutions Engineer job postings.
How do I apply for Customer Solutions Engineer jobs at Okta?
You can apply directly through Okta's careers page or use Migrate Mate to browse Customer Solutions Engineer openings filtered by visa sponsorship eligibility. When applying, tailor your resume to reflect hands-on experience with identity and access management technologies. Okta's interview process for this function usually includes a technical screen, a product demonstration round, and a cross-functional panel focused on customer engagement scenarios.
How do I time my application if I'm on F-1 OPT with a limited runway?
If your OPT expires within six months, prioritize roles listed as actively hiring so you can move through Okta's interview process before your timeline tightens. STEM OPT extensions give eligible graduates up to 24 additional months, which provides enough runway for Okta to file an H-1B petition in the April cap season. Confirm your STEM eligibility with your Designated School Official before your standard OPT period ends.