Customer Solutions Engineer Jobs at Okta with Visa Sponsorship
Customer Solutions Engineer jobs at Okta bridge technical product knowledge and customer outcomes, working closely with enterprise accounts across identity and access management. Okta has an established track record of sponsoring work visas for this function, making it a realistic target for international candidates with the right technical and customer-facing background.
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Get Access To All JobsINTRODUCTION
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
ABOUT THE JOB
The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
WHAT YOU’LL BE DOING
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
WHAT YOU’LL BRING TO THE ROLE
- 5+ years pre-sales engineering experience, selling SaaS products.
- A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Exceptional communicator.
- Confident dispensing knowledge to highly-skilled and experienced audiences.
- Typically 25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
COMPENSATION
- The OTE range for this position for candidates located in the San Francisco Bay area is between: $224,000—$336,000 USD
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
- The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $200,000—$275,000 USD
THE OKTA EXPERIENCE
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
INTRODUCTION
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
ABOUT THE JOB
The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
WHAT YOU’LL BE DOING
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
WHAT YOU’LL BRING TO THE ROLE
- 5+ years pre-sales engineering experience, selling SaaS products.
- A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Exceptional communicator.
- Confident dispensing knowledge to highly-skilled and experienced audiences.
- Typically 25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
COMPENSATION
- The OTE range for this position for candidates located in the San Francisco Bay area is between: $224,000—$336,000 USD
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
- The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $200,000—$275,000 USD
THE OKTA EXPERIENCE
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
See all Customer Solutions Engineer Jobs at Okta
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Engineer Jobs at Okta.
Get Access To All JobsTips for Finding Customer Solutions Engineer Jobs at Okta
Tailor your experience to Okta's identity platform
Okta's Customer Solutions Engineers are expected to demo and troubleshoot identity products hands-on. Before applying, build familiarity with OAuth 2.0, SAML, and SCIM so your resume and interviews reflect the technical depth Okta's hiring panels look for.
Align your credentials to specialty occupation standards
H-1B eligibility requires your degree to directly relate to the role. A background in computer science, information systems, or engineering maps cleanly to Customer Solutions Engineer positions. If your degree is in a tangential field, document how your coursework or certifications cover the same competencies.
Engage Okta's recruiters at presales and identity-focused events
Okta's go-to-market teams recruit heavily from the presales engineering community. Engaging at Okta-hosted events or identity security conferences puts you in front of the people who influence hiring decisions before a role is even posted.
Clarify sponsorship scope during initial recruiter conversations
Okta sponsors multiple visa types for this function, but the specific pathway depends on your current status. Ask directly whether the role supports your visa category in the first recruiter call so you're not deep into interviews before discovering a mismatch.
Use Migrate Mate to identify active Customer Solutions Engineer openings
Okta posts Customer Solutions Engineer roles across multiple regions and segments. Use Migrate Mate to filter open positions by visa sponsorship eligibility so you're only spending time on roles where your work authorization situation is already accounted for.
Account for LCA timelines when negotiating your start date
Before Okta can file your H-1B petition, the Labor Condition Application must be certified by the DOL, a process that typically takes one to three weeks. Factor this into any start date you agree to so there's no pressure to begin work before your authorization is in place.
Frequently Asked Questions
Does Okta sponsor H-1B visas for Customer Solutions Engineers?
Yes, Okta sponsors H-1B visas for Customer Solutions Engineer roles. The role qualifies as a specialty occupation because it requires at minimum a bachelor's degree in a technical field such as computer science or information systems. Okta's legal and HR teams manage the filing process, which includes securing a DOL-certified Labor Condition Application before USCIS adjudicates the petition.
Which visa types does Okta commonly sponsor for Customer Solutions Engineer roles?
Okta sponsors H-1B visas for experienced Customer Solutions Engineers and supports F-1 OPT and CPT for students in active degree programs or within the post-completion window. TN visa sponsorship is available for qualifying Canadian and Mexican nationals. For longer-term pathways, Okta supports EB-2 and EB-3 Green Card sponsorship, which typically follows a period of full-time employment.
What qualifications and experience does Okta expect for Customer Solutions Engineer roles?
Okta typically looks for candidates with a technical degree and hands-on experience in presales, solutions engineering, or customer-facing technical roles. Familiarity with identity protocols such as SAML, OAuth 2.0, and SCIM is a strong differentiator. Enterprise SaaS experience and the ability to run product demonstrations and proof-of-concept engagements independently are consistently reflected across Okta's Customer Solutions Engineer job postings.
How do I apply for Customer Solutions Engineer jobs at Okta?
You can apply directly through Okta's careers page or use Migrate Mate to browse Customer Solutions Engineer openings filtered by visa sponsorship eligibility. When applying, tailor your resume to reflect hands-on experience with identity and access management technologies. Okta's interview process for this function usually includes a technical screen, a product demonstration round, and a cross-functional panel focused on customer engagement scenarios.
How do I time my application if I'm on F-1 OPT with a limited runway?
If your OPT expires within six months, prioritize roles listed as actively hiring so you can move through Okta's interview process before your timeline tightens. STEM OPT extensions give eligible graduates up to 24 additional months, which provides enough runway for Okta to file an H-1B petition in the April cap season. Confirm your STEM eligibility with your Designated School Official before your standard OPT period ends.