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Role description

Functional Business Analyst

Lead I - Business Analysis

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

You Are:

UST is searching for a Functional Business Analyst who will act as liaison between the business and the technology team to implement software upgrades, document business use cases, conduct user acceptance testing, and design future enhancements.

The opportunity:

• Requirements Gathering, Design & Development:

• Gather requirements from stakeholders and business users to create different deliverables such as Business Requirement Document (BRDs), Functional Requirement Document (FRDs), System Requirement Specification Document (SRS) by conducting working sessions and workshops.

• Design system solutions that meet business requirements and align with IT architecture standards.

• Develop detailed design documents, including data models, process flows, and system interfaces.

• Partner with system analysts and architects on technical design and coordinate development work with vendors as well as internal development teams.

• Support & Maintenance:

• Delivery and support of incident/break/fix and provide production support as needed.

• Offer continuous support for deployed systems, including identifying problems and devising practical solutions.

• Conduct testing which includes Functional, Regression, User Acceptance and Integration testing to verify the business needs are met.

• Create complex database queries using SQL querying language, Stored Procedures in MS SQL Server Management Studio, Oracle PL/SQL and maintaining the database SQL scripts for future use of test data and retesting of defects.

• Monitor system performance and conduct regular maintenance to ensure efficient operation.

• Training & Documentation:

• Conduct training sessions for end-users and technical staff on new systems and improvements.

• Develop training materials, documentation and user guides to facilitate knowledge transfer with team members.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Minimum 3-5 years of experience as Business Analyst on Manhattan WMOS (2010 and 2018), ERP Systems like Oracle Enterprise E1 - 2-3 years of experience with Oracle PL/SQL, MS SQL Server Management Studio including stored procedures/trigger development.
• 2-3 years of experience with technologies and processing environments used to support the Pick, Pack, Ship (PPS) process, such as Warehouse Mgmt, Transportation Mgmt, and Order Mgmt systems; experience with QAD Precision/Trax is also preferred.
• 2-3 years of experience working with Integration technologies and systems, such as XML, webMethods, or Oracle Fusion Middleware (OFM).
• 1-2 years of experience with reporting tools, such as IBM Cognos, Power BI.
• 1-2 years of experience working with and supporting machine automation systems, such as conveyors, print and apply applicators, in-line weigh scales, and case sealers.

Role Location: California

Compensation Range: $73,000-$110,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

Skills

business analysis, manhattan wms, oracle pl/sql, enterprise e1,

Compensation range: $73,000.00 to 110,000.00 per year

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.