IT Support Jobs at Infosys with Visa Sponsorship
Infosys hires IT Support professionals across infrastructure, helpdesk, and enterprise systems functions, and actively sponsors work visas for qualified candidates in this space. If you're on OPT, CPT, or pursuing H-1B sponsorship, Infosys has a consistent track record of supporting foreign nationals in IT Support roles.
See All IT Support at Infosys JobsOverview
Showing 5 of 10+ IT Support Jobs at Infosys jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 10+ IT Support Jobs at Infosys
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Jobs at Infosys.
Get Access To All JobsINTRODUCTION
In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
ROLE AND RESPONSIBILITIES
- Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
- Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
- Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
- Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
- Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
- Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
- Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
- Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
- Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
- Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
BASIC QUALIFICATIONS
- A collaborative spirit and excellent communication skills.
- Ability to handle complex incidents and implement resolutions
- A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
- Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
- The ability to work with cross-functional teams
INTRODUCTION
In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
ROLE AND RESPONSIBILITIES
- Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
- Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
- Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
- Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
- Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
- Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
- Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
- Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
- Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
- Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
BASIC QUALIFICATIONS
- A collaborative spirit and excellent communication skills.
- Ability to handle complex incidents and implement resolutions
- A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
- Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
- The ability to work with cross-functional teams
See all 10+ IT Support at Infosys jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support at Infosys roles.
Get Access To All JobsTips for Finding IT Support Jobs at Infosys Jobs
Align your resume to Infosys service lines
Infosys structures IT Support hiring around its managed services and digital operations practices. Tailor your resume to reflect experience with ITSM platforms like ServiceNow or BMC Remedy, which appear consistently across their IT Support job postings.
Secure ITIL or CompTIA certifications before applying
Infosys IT Support roles frequently require or strongly prefer ITIL Foundation certification alongside CompTIA A+ or Network+. Having these credentials documented and verified before you apply removes a common screening barrier at the recruiter stage.
Clarify OPT start dates with the hiring team early
Infosys uses E-Verify, so your OPT Employment Authorization Document must be active before your first day. If your OPT start date is weeks out, raise this in your first recruiter call to avoid offer timelines that conflict with your authorization window.
Use Migrate Mate to filter open IT Support roles
Tracking which Infosys IT Support positions are currently open and sponsorship-eligible across locations is time-consuming. Use Migrate Mate to filter Infosys IT Support jobs by visa type so you only pursue roles actively open to sponsored candidates.
Confirm the LCA wage level matches your offered salary
Once Infosys extends an offer, your employer files a Labor Condition Application with the DOL certifying your wage meets the prevailing rate for your location. Review the LCA posting at your worksite to confirm the wage level accurately reflects your role before H-1B filing begins.
IT Support at Infosys jobs are hiring across the US. Find yours.
Find IT Support at Infosys JobsFrequently Asked Questions
Does Infosys sponsor H-1B visas for IT Support roles?
Yes, Infosys sponsors H-1B visas for IT Support professionals. As a large technology services employer, Infosys participates in the H-1B cap lottery each year and also accesses cap-exempt filings in some circumstances. Sponsorship availability can vary by business unit and project demand, so confirming sponsorship intent during the recruiter screening call is the most reliable approach.
Which visa types does Infosys commonly use for IT Support positions?
Infosys sponsors H-1B visas as the primary long-term work authorization for IT Support roles. For candidates already in the U.S., F-1 OPT and CPT are commonly used for early-career or internship placements. Canadian and Mexican nationals in qualifying IT Support occupations may also be eligible to enter on a TN visa, which Infosys has supported for this function.
How do I apply for IT Support jobs at Infosys?
Applications go through the Infosys careers portal at infosys.com/careers. Search by job function using terms like IT Support, helpdesk, or infrastructure support. You can also browse current Infosys IT Support openings filtered by visa sponsorship eligibility on Migrate Mate, which streamlines identifying roles where foreign nationals are actively considered. Tailor your application to the specific service line referenced in each posting.
What qualifications does Infosys expect for IT Support candidates seeking sponsorship?
Infosys typically expects a bachelor's degree in computer science, information technology, or a related field for sponsored IT Support roles, as this supports the specialty occupation requirement under H-1B. Practical experience with ticketing systems, networking fundamentals, and enterprise support environments strengthens your profile. ITIL Foundation certification and familiarity with platforms like ServiceNow are frequently referenced in Infosys IT Support job descriptions.
How do I time my application if I'm on OPT and targeting an Infosys IT Support role?
If your OPT expiration falls within the standard H-1B cap filing window of April through October, Infosys will need to submit your H-1B petition by the April 1 filing deadline for an October 1 start. USCIS requires registration in the H-1B lottery in March, so start conversations with Infosys recruiters no later than January or February to ensure your case is ready before the registration window opens.
See which IT Support at Infosys employers are hiring and sponsoring visas right now.
Search IT Support at Infosys Jobs