Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities and Expectations:

IPS is seeking a talented and experienced Electro-Mechanical Field Service Technician to join our team. This role requires strong technical onsite repair skills, leadership capabilities, and the ability to deliver unmatched customer experience in demanding industrial environments such as surface mining facilities, dragline equipment, and other heavy industries.

As an Electromechanical Field Service Technician, you will perform advanced diagnostics and repairs—including vibration analysis, thermographic imaging, and electrical testing—while also leading field crews, ensuring job safety, and representing IPS in a professional manner. This is a hands-on, decision-making role that requires both technical expertise and strong leadership in the field.

• Represent IPS in a knowledgeable and professional manner, maintaining strong customer relationships.
• Perform advanced diagnostics, including vibration analysis, thermographic imaging, and electrical testing as needed.
• Conduct motor removal, installation, troubleshooting, and repair for AC/DC motors in industrial and mining environments.
• Carry out precision tasks such as shaft alignment, bearing replacement, seal setting, and torquing critical components to specifications.
• Provide on-the-job training and mentorship for field service technicians in advanced electrical and mechanical skills.
• Assist with proposals, job walks, and defining work scopes for customer projects (preventive maintenance, reliability, motor change-outs, testing, etc.).
• Ensure compliance with all IPS policies, procedures, and safety requirements, including completion of field service safety checklists.
• Utilize test equipment such as Megger®, PdMA MCE, Multimeter, DLRO, and other diagnostic tools.
• Perform DC motor/generator commutator inspections, including evaluation of commutator condition, brush holders, brush wear, and mica depth.
• Clean electro-mechanical equipment using methods such as bead blasting, ice blasting, and solvent cleaning.
• Prepare detailed service and technical reports with findings and recommendations.
• Think creatively and problem-solve in challenging environments to minimize customer downtime.
• Work independently or as part of a team to complete projects safely and effectively.
• Collaborate with Subject Matter Experts and IPS Engineering to overcome advanced failures and repairs.

Qualifications and Competencies:

• 4+ years of hands-on AC/DC motor service experience (mining, dragline, or heavy industrial environment preferred).
• PdMA testing experience or equivalent diagnostic equipment (preferred).
• Vibration Analysis ISO CAT II certification (preferred).
• Strong skills in vibration analysis, alignment, and bearing inspections.
• Proven ability to lead teams and train technicians in the field.
• Strong attention to detail with the ability to follow procedures precisely.
• Excellent problem-solving skills; able to adapt and think outside the box under pressure.
• Strong customer focus with professional communication skills.
• Basic computer literacy and technical report writing ability.
• Valid Driver’s License with an acceptable driving record.
• Ability to travel locally and overnight, with availability for overtime, weekends, and on-call assignments.
• Solid math skills, including fractions and percentages.
• Experience installing and troubleshooting Variable Frequency Drives (VFDs) is a plus.

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers.

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• On-the-job training
• Tuition Reimbursement Program
• Medical, Dental, and Vision plans
• Safety shoe & glasses reimbursement
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employed drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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Special Accommodations: If you require assistance or accommodation while seeking employment with IPS, please contact us at careers@ips.us. Please note that this email is to be used for accommodation requests, not general employment inquiries.