Customer Service Jobs at Keiser University with Visa Sponsorship
Customer Service roles at Keiser University sit at the center of student support operations, from enrollment advising to ongoing academic assistance. Keiser has a track record of sponsoring international talent across multiple visa categories for this function, making it a realistic target for qualified candidates navigating work authorization.
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Get Access To All JobsINTRODUCTION
The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:
- Assist the student with filling out the FAFSA
- Determine the student's title IV eligibility
- Create cost estimates and explain funding options to the students and parents
- Work with students to obtain the documentation necessary to process their aid if they are selected for verification
- Review weekly reports to ensure all students' financial aid has been processed
- Submit financial aid packages to be processed by established deadlines
- Ensure a low rate of return due to errors on all packages submitted to be processed
- Provide excellent customer service and answers to student inquiries
BASIC QUALIFICATIONS
- Bachelor's Degree is required
- 2-4 years of business experience
- Demonstrated ability of Key Behaviors
- Knowledge of Federal and State funding programs helpful
- Knowledge of title IV regulations helpful
- Knowledge of Webclient software helpful
- Financial Aid Experience helpful
- Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
KEY BEHAVIORS
- Dependability: Respond to requests in a timely manner
- Teamwork: Balance team and individual responsibilities
- Decision Making: Display willingness to make decisions
- Communication: Effectively communicate with others
- Time Management: Able to complete all job requirements in allotted time
- Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
- Accuracy: Display a high quality of work and level of accuracy
- Innovation: Use a creative, solution-oriented approach to address problems
This is a full time position that requires day, evening and weekend availability.
INTRODUCTION
The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:
- Assist the student with filling out the FAFSA
- Determine the student's title IV eligibility
- Create cost estimates and explain funding options to the students and parents
- Work with students to obtain the documentation necessary to process their aid if they are selected for verification
- Review weekly reports to ensure all students' financial aid has been processed
- Submit financial aid packages to be processed by established deadlines
- Ensure a low rate of return due to errors on all packages submitted to be processed
- Provide excellent customer service and answers to student inquiries
BASIC QUALIFICATIONS
- Bachelor's Degree is required
- 2-4 years of business experience
- Demonstrated ability of Key Behaviors
- Knowledge of Federal and State funding programs helpful
- Knowledge of title IV regulations helpful
- Knowledge of Webclient software helpful
- Financial Aid Experience helpful
- Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
KEY BEHAVIORS
- Dependability: Respond to requests in a timely manner
- Teamwork: Balance team and individual responsibilities
- Decision Making: Display willingness to make decisions
- Communication: Effectively communicate with others
- Time Management: Able to complete all job requirements in allotted time
- Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
- Accuracy: Display a high quality of work and level of accuracy
- Innovation: Use a creative, solution-oriented approach to address problems
This is a full time position that requires day, evening and weekend availability.
See all 53+ Customer Service at Keiser University jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Keiser University roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Keiser University Jobs
Frame your credentials around student-facing experience
Keiser University hires Customer Service staff to support students through enrollment, financial aid questions, and academic concerns. Tailor your resume to highlight experience in education-adjacent environments, such as tutoring centers, registrar offices, or academic advising support roles.
Verify your degree field matches the role
H-1B eligibility for Customer Service positions at universities often depends on demonstrating the role qualifies as a specialty occupation. Degrees in communications, business administration, or education management strengthen that argument compared to unrelated fields.
Target Keiser campuses with active open listings
Keiser operates multiple Florida campuses, and hiring activity for Customer Service roles is spread across them. Use Migrate Mate to filter open Customer Service positions at Keiser by location so you're applying where demand is actually concentrated.
Understand how OPT timing affects your application window
If you're on F-1 OPT, confirm your remaining authorization covers Keiser's typical onboarding and USCIS H-1B petition timelines. Starting the H-1B cap-subject process requires your OPT to bridge to the October 1 start date, usually meaning you need at least six months left when you apply.
Ask directly about sponsorship during the offer stage
Universities often handle immigration in-house through HR or legal counsel rather than through external firms. Ask your recruiter at the offer stage whether Keiser's HR team manages H-1B filings directly and what their standard timeline looks like from offer letter to petition submission.
Prepare for PERM documentation if pursuing a Green Card
Keiser has sponsored EB-2 and EB-3 classifications for staff roles. If a Green Card pathway matters to you, discuss it early. PERM labor certification requires DOL-compliant recruitment documentation, and universities must follow strict advertising steps before filing.
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Find Customer Service at Keiser University JobsFrequently Asked Questions
Does Keiser University sponsor H-1B visas for Customer Service roles?
Yes, Keiser University has sponsored H-1B visas for Customer Service positions. Because these roles sit inside an accredited university system, Keiser has established infrastructure for immigration sponsorship through HR. The key factor is demonstrating the specific Customer Service role qualifies as a specialty occupation under USCIS standards, which typically means connecting the position to a specific degree requirement.
Which visa types does Keiser University commonly use for Customer Service positions?
Keiser University sponsors H-1B, TN, and F-1 OPT and CPT for Customer Service roles, along with immigrant pathways including EB-2 and EB-3 for candidates pursuing permanent residence. TN is an option for Canadian and Mexican nationals in qualifying occupational categories. F-1 OPT allows recent graduates to work while an H-1B petition is in process, which is one of the more common sequences for this role type.
What qualifications does Keiser University expect for Customer Service roles?
Keiser University Customer Service positions typically require strong communication skills and experience supporting individuals through complex processes, such as enrollment steps, billing inquiries, or academic program questions. A bachelor's degree in a relevant field like communications, business, or education strengthens both your candidacy and any H-1B specialty occupation argument. Prior experience in higher education administration or student services is a meaningful differentiator.
How do I apply for Customer Service jobs at Keiser University?
Browse current Customer Service openings at Keiser University on Migrate Mate, which filters listings by visa sponsorship type so you can confirm which roles align with your authorization before applying. Apply directly through Keiser's career portal and address your visa status clearly in your cover materials. Following up with the HR department after submitting is common practice for roles at multi-campus institutions like Keiser.
How do I manage the timing between an offer from Keiser University and my visa filing?
Once Keiser extends an offer, their HR or legal team initiates the Labor Condition Application with the DOL before filing the H-1B petition with USCIS. The full process from offer to approved petition can take several months under standard processing. If you need faster authorization, ask whether Keiser will pay for USCIS premium processing, which guarantees a decision within 15 business days.
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