Customer Support Jobs at Keiser University with Visa Sponsorship
Customer Support roles at Keiser University sit at the intersection of student services and academic operations, helping learners navigate enrollment, financial aid, and campus resources. Keiser has a track record of sponsoring international talent for support functions, making it a realistic target for visa-seeking candidates in education services.
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Get Access To All JobsINTRODUCTION
The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:
- Assist the student with filling out the FAFSA
- Determine the student's title IV eligibility
- Create cost estimates and explain funding options to the students and parents
- Work with students to obtain the documentation necessary to process their aid if they are selected for verification
- Review weekly reports to ensure all students' financial aid has been processed
- Submit financial aid packages to be processed by established deadlines
- Ensure a low rate of return due to errors on all packages submitted to be processed
- Provide excellent customer service and answers to student inquiries
BASIC QUALIFICATIONS
- Bachelor's Degree is required
- 2-4 years of business experience
- Demonstrated ability of Key Behaviors
- Knowledge of Federal and State funding programs helpful
- Knowledge of title IV regulations helpful
- Knowledge of Webclient software helpful
- Financial Aid Experience helpful
- Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
KEY BEHAVIORS
- Dependability: Respond to requests in a timely manner
- Teamwork: Balance team and individual responsibilities
- Decision Making: Display willingness to make decisions
- Communication: Effectively communicate with others
- Time Management: Able to complete all job requirements in allotted time
- Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
- Accuracy: Display a high quality of work and level of accuracy
- Innovation: Use a creative, solution-oriented approach to address problems
This is a full time position that requires day, evening and weekend availability.
INTRODUCTION
The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:
- Assist the student with filling out the FAFSA
- Determine the student's title IV eligibility
- Create cost estimates and explain funding options to the students and parents
- Work with students to obtain the documentation necessary to process their aid if they are selected for verification
- Review weekly reports to ensure all students' financial aid has been processed
- Submit financial aid packages to be processed by established deadlines
- Ensure a low rate of return due to errors on all packages submitted to be processed
- Provide excellent customer service and answers to student inquiries
BASIC QUALIFICATIONS
- Bachelor's Degree is required
- 2-4 years of business experience
- Demonstrated ability of Key Behaviors
- Knowledge of Federal and State funding programs helpful
- Knowledge of title IV regulations helpful
- Knowledge of Webclient software helpful
- Financial Aid Experience helpful
- Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
KEY BEHAVIORS
- Dependability: Respond to requests in a timely manner
- Teamwork: Balance team and individual responsibilities
- Decision Making: Display willingness to make decisions
- Communication: Effectively communicate with others
- Time Management: Able to complete all job requirements in allotted time
- Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
- Accuracy: Display a high quality of work and level of accuracy
- Innovation: Use a creative, solution-oriented approach to address problems
This is a full time position that requires day, evening and weekend availability.
See all 53+ Customer Support at Keiser University jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Keiser University roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Keiser University Jobs
Frame your credentials around student-facing service
Keiser University prioritizes support staff who understand higher education workflows. When preparing your resume, align prior experience to student services, enrollment support, or academic advising contexts rather than generic call-center roles to match how Keiser frames these positions internally.
Confirm E-Verify enrollment before accepting offers
Keiser must be enrolled in E-Verify to legally onboard F-1 OPT workers. Before your offer stage, verify Keiser's active E-Verify participation directly through the E-Verify employer search so you're not caught off guard during onboarding paperwork.
Target Keiser campuses in high-enrollment states
Keiser operates across Florida with a large regional footprint. Customer Support openings cluster around campuses with high student volume, so filtering your search by location helps you identify roles where sponsorship decisions are more likely to move quickly through HR.
Use Migrate Mate to surface active Keiser openings
Customer Support roles at universities fill fast and often aren't widely syndicated. Use Migrate Mate to browse verified sponsorship-eligible Customer Support positions at Keiser University and filter by visa type before listings close.
Clarify TN eligibility early if you're Canadian or Mexican
TN status can cover certain administrative and support roles if the position maps to a qualifying USMCA occupation category. Raise this with Keiser's HR team during the offer stage, since TN processing is faster than H-1B and doesn't require USCIS petition approval.
Understand PERM timelines before negotiating your start date
If Keiser pursues EB-2 or EB-3 sponsorship for your role, the PERM labor certification process through DOL typically runs 12 to 18 months before an I-140 petition is even filed. Build that reality into any start date or transition conversation early in negotiations.
Customer Support at Keiser University jobs are hiring across the US. Find yours.
Find Customer Support at Keiser University JobsFrequently Asked Questions
Does Keiser University sponsor H-1B visas for Customer Supports?
Yes, Keiser University does sponsor H-1B visas for Customer Support roles, though sponsorship decisions are made on a case-by-case basis depending on the position's qualifications and business need. Because H-1B requires the role to qualify as a specialty occupation, candidates with bachelor's degrees in relevant fields like communications, business administration, or education are better positioned to receive sponsorship for these positions.
How do I apply for Customer Support jobs at Keiser University?
Applications for Customer Support roles at Keiser University go through their official careers portal. You can also find visa-sponsorship-eligible openings through Migrate Mate, which surfaces positions where Keiser has a history of supporting international candidates. When applying, tailor your materials to highlight student-facing experience and familiarity with higher education environments, as Keiser's support teams work directly with enrolled students.
Which visa types does Keiser University commonly use for Customer Support roles?
Keiser University sponsors across several visa categories for Customer Support positions, including H-1B, F-1 OPT, F-1 CPT, TN, and employment-based Green Cards through the EB-2 and EB-3 pathways. F-1 OPT is the most accessible entry point for recent graduates, while H-1B and PERM-based Green Card sponsorship tend to come after a candidate has established themselves in the role.
What qualifications does Keiser University expect for Customer Support roles?
Keiser University typically looks for candidates with experience in student services, academic advising, enrollment management, or similar higher education support functions. Strong communication skills, familiarity with CRM or student information systems, and the ability to handle high-volume inquiries are consistent expectations. For visa sponsorship purposes, a relevant bachelor's degree strengthens your case, particularly for H-1B classification.
How do timelines work if Keiser University sponsors my visa for a Customer Support role?
For F-1 OPT, you can begin working immediately after your OPT start date, provided Keiser is E-Verify enrolled. H-1B sponsorship requires USCIS petition approval and, if you're subject to the annual cap, a lottery entry in March with an October 1 start date at the earliest. TN status for qualifying roles can be obtained at the border or port of entry with no advance USCIS filing, making it one of the faster paths.
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