Customer Service Jobs at Peak Living with Visa Sponsorship
Customer Service roles at Peak Living sit at the intersection of property management and resident relations, handling leasing inquiries, maintenance coordination, and tenant support across residential communities. Peak Living has sponsored international workers in this function, and the company's activity across multiple visa categories signals openness to candidates who need work authorization.
See All Customer Service at Peak Living JobsOverview
Showing 5 of 22+ Customer Service Jobs at Peak Living jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 22+ Customer Service Jobs at Peak Living
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Peak Living.
Get Access To All JobsINTRODUCTION
Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!
At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.
Overview
Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.
Responsibilities
- The Community Manager supervises all community associates.
- Ensures that the property follows all tax credit requirements.
- The Community Manager supports and participates in fulfilling the customer service and leasing standards.
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues.
- Direct all marketing efforts.
- Assist in preparing all paperwork specific to new and renewal lease agreements.
- Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
- Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
- Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
- Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
- Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
- Collect, post, and deposit rents/security deposits and other community income daily.
- Lead the maintenance and management of budgeted occupancy, collections, and expenses.
QUALIFICATIONS
- A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
- A high school diploma or equivalent is required.
- College education, CAM or ARM certification preferred.
- Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC).
- Certified Occupancy Specialist (COS) designation preferred (for Section 8).
- 1 year of experience in LIHTC communities.
- Valid driver's license.
- Must have the ability to communicate in English.
WHY JOIN PEAK LIVING
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- Medical, Dental, and Vision Plans
- 401k matching
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events
INTRODUCTION
Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!
At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.
Overview
Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.
Responsibilities
- The Community Manager supervises all community associates.
- Ensures that the property follows all tax credit requirements.
- The Community Manager supports and participates in fulfilling the customer service and leasing standards.
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues.
- Direct all marketing efforts.
- Assist in preparing all paperwork specific to new and renewal lease agreements.
- Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
- Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
- Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
- Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
- Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
- Collect, post, and deposit rents/security deposits and other community income daily.
- Lead the maintenance and management of budgeted occupancy, collections, and expenses.
QUALIFICATIONS
- A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
- A high school diploma or equivalent is required.
- College education, CAM or ARM certification preferred.
- Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC).
- Certified Occupancy Specialist (COS) designation preferred (for Section 8).
- 1 year of experience in LIHTC communities.
- Valid driver's license.
- Must have the ability to communicate in English.
WHY JOIN PEAK LIVING
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- Medical, Dental, and Vision Plans
- 401k matching
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events
See all 22+ Customer Service at Peak Living jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Peak Living roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Peak Living Jobs
Document property management customer service experience
Peak Living hires for resident-facing roles in real estate operations. Frame your experience around leasing support, maintenance ticket coordination, or tenant communication rather than generic retail or call center work. That alignment matters when USCIS reviews specialty occupation eligibility.
Target Peak Living's active leasing markets
Peak Living concentrates hiring in high-growth residential markets. Research which metro areas have the most open Customer Service postings and focus your applications there. Locations with active lease-up communities tend to have more flexible hiring timelines and greater urgency to fill roles.
Clarify your OPT or CPT status early in conversations
Peak Living has sponsored F-1 OPT and F-1 CPT candidates in Customer Service roles. Confirm your authorized work period upfront so the hiring team can assess whether your remaining OPT window aligns with their onboarding timeline before extending an offer.
Ask specifically about TN sponsorship if you qualify
Peak Living has sponsored TN visas, which cover Canadian and Mexican nationals in qualifying professional categories. If you hold a relevant degree and citizenship from either country, confirm with the recruiter whether the Customer Service role is structured to support a TN classification at DOL's prevailing wage.
Understand the PERM timeline before accepting a Green Card path
EB-2 and EB-3 sponsorship through PERM requires DOL labor market testing, which can take 12 to 18 months before USCIS ever sees your petition. Build that runway into your expectations when discussing long-term immigration support with Peak Living's HR team during offer negotiations.
Use Migrate Mate to filter verified Peak Living openings
Sorting through job boards for confirmed sponsorship-eligible roles wastes time. Use Migrate Mate to filter Customer Service positions at Peak Living by visa type, so you're applying only to openings where sponsorship is already verified for your specific authorization status.
Customer Service at Peak Living jobs are hiring across the US. Find yours.
Find Customer Service at Peak Living JobsFrequently Asked Questions
Does Peak Living sponsor H-1B visas for Customer Service roles?
Peak Living's documented sponsorship activity for Customer Service roles centers on EB-2, EB-3, F-1 OPT, F-1 CPT, and TN categories rather than H-1B. H-1B sponsorship in property management customer service is uncommon industry-wide because the role typically does not meet USCIS's specialty occupation threshold requiring a specific bachelor's degree. Confirm directly with Peak Living's HR team whether any specific Customer Service posting is structured to support H-1B classification.
Which visa types are commonly used for Customer Service roles at Peak Living?
Peak Living has sponsored Customer Service employees under EB-2, EB-3, F-1 OPT, F-1 CPT, and TN visa categories. F-1 OPT and CPT are practical starting points for recent graduates, while TN is an option for Canadian and Mexican nationals in qualifying roles. EB-2 and EB-3 represent longer-term permanent residence pathways that require DOL PERM labor certification before USCIS adjudicates the immigrant petition.
What qualifications or experience does Peak Living expect for Customer Service positions?
Peak Living's Customer Service roles typically involve direct resident interaction, leasing inquiries, maintenance coordination, and property management software. Candidates with experience in residential real estate, multifamily housing, or hospitality operations tend to be the strongest fit. Familiarity with property management platforms and a track record of handling high-volume tenant communication are recurring requirements across their open postings in this function.
How do I apply for Customer Service jobs at Peak Living?
You can find and apply for Customer Service positions at Peak Living through Migrate Mate, which filters verified sponsorship-eligible openings by visa type so you can confirm sponsorship support before applying. When you apply, tailor your resume to highlight resident relations, leasing support, or property management experience. Be transparent about your visa status early so Peak Living's HR team can assess whether your authorization timeline fits their hiring window.
How do I plan my timeline if Peak Living offers Green Card sponsorship for a Customer Service role?
EB-2 and EB-3 Green Card sponsorship through Peak Living would require DOL PERM labor certification, a process that runs 12 to 18 months or longer before USCIS receives your immigrant petition. After USCIS approval, priority date backlogs vary significantly by country of birth. If you're currently on F-1 OPT, confirm whether Peak Living can bridge your status or extend authorization while the PERM process runs its course.
See which Customer Service at Peak Living employers are hiring and sponsoring visas right now.
Search Customer Service at Peak Living Jobs