Customer Service Jobs at Syracuse University with Visa Sponsorship

Job # 042741

Department Code 22013-2019

Department Public Administration and International Affairs

Job Title Assistant to the Chair

Location Syracuse, NY

Campus Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range $24.05 - $29.38

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

20hrs/week part-time position

Hours may vary based on operational needs.

Job Type Part-time

Unionized Position Code UA

Job Description

This position provides primary administrative and research support to the Associate Dean and Chair of the Public Administration and International Affairs Department.

20hrs per week, Part-time position.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.

Education and Experience

Bachelor’s degree preferred and/or equivalent combination of education and relevant experience.
Experience with PeopleSoft preferred.
* Experience with calendaring preferred.

Skills and Knowledge

Strong attention to detail and high level of discretion and confidentiality required.
Advanced knowledge of Microsoft Office and Adobe Professional suite.
* Strong organizational skills, advanced verbal and written communication skills, and ability to prioritize tasks and manage multiple projects or deadlines.

Responsibilities

Administrative support to the Chair and Associate Dean

- Prioritize and schedule meetings and events for the Chair and Associate Dean.
- Prepare and edit presentations, reports, and background documentation.
- Manage travel details and schedules for external visitors (external speakers, job candidates, etc.).
- Frequent interaction (verbal and written) with leadership within School, faculty, other campus units, as well as external constituents (alumni, graduation speakers, etc.).
- Manage schedule for Eggers 209 and departmental events calendar.
- Act as main point of contact for internal and external communications with the Associate Dean, communicate with the constituencies and act as the main point of contact for faculty and external audiences.
- Update website by managing entries related to public events and personnel profiles as needed.
- Assist the Chair and Associate Dean in preparing the bi-weekly faculty and staff newsletter.

Faculty Affairs Support

- Coordinate, manage, and support all aspects of departmental faculty appointments from recruitment, hiring, creating, and distributing appointment letters, campus transition, promotion and tenure through phased retirement.
- Coordinate and organize the annual faculty teaching and research evaluation process and annual compensation increment process.
- Manage the collection of faculty syllabi and post to answers.
- Support faculty meetings and events (schedule; distribute agenda; take minutes; distribute documents).
- Maintain and ensure reporting, award, and other deadlines are met for departmental reviews, award nominations, strategic communications and similar.
- Coordinate departmental policies and procedures regarding program, faculty, staff, and student issues as needed.
- Maintaining and updating the PAIA Faculty and Staff Resources answers page.

Student and alumni support

- Triage current student, prospective student, and alumni needs via email, phone, or in-person.
- Provide office reception including answering phones and email, greeting visitors, and meeting the needs of students, faculty, and alumni to the department.

Office Coordination

- Maintain the front office and ensure that the shared space is clean and welcoming.
- Organize and order supplies.
- Provide support for financial transactions and entries as requested.
- Communicate staff duties.
- Other position-related duties and ad-hoc projects as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.