Virta Health Visa Sponsorship Jobs USA
Virta Health is a digital health company specializing in reversing type 2 diabetes and metabolic disease through its clinically supervised, technology-enabled care platform. It sponsors green card pathways for qualified international professionals, making it a viable target for candidates seeking long-term U.S. work authorization in healthcare and health tech.
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Get Access To All JobsINTRODUCTION
Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes in 100 million people.
ROLE AND RESPONSIBILITIES
As a Member Support Specialist, you will be on the front lines representing Virta Health to assist our current and prospective members with their Virta accounts via live chat, email, and outbound phone. We are partners to celebrate our members’ wins and are there to help solve any difficulties. Our Specialists are empathetic and understanding problem solvers who are comfortable in a fast paced, constantly evolving environment, and are obsessed with providing a great member experience.
Responsibilities
- Answer member emails following Virta policies and standards
- Available for live chat during business hours to answer applicant, pre-applicant, and member questions
- Make phone calls to members to help solve problems and troubleshoot issues
- Properly escalate member concerns to appropriate teams and internal stakeholders to ensure the voice of the member is heard through the company
- Meet internal success metrics for quality assurance, response times, productivity goals, and accuracy
- Be available to assist with tasks as needed to help support the larger Member Support and Virta teams
90 Day Plan
Within your first 90 days at Virta, we expect you will do the following:
- Learn about the Virta treatment and product to be a subject matter expert for our members
- Become familiar with internal policies, systems, and procedures to assist members with all common inquiries
- Follow a glide path to ramp up to defined Member Support metric goals (Quality Assurance, One Touch, Response Times, Customer Satisfaction, Productivity)
- Build relationships within the Member Support team and the larger Virta organization
BASIC QUALIFICATIONS
- 1-3 years of experience in a direct customer facing role
- The ability to navigate seamlessly between multiple member interactions and internal systems while working toward clearly defined Member Support goals
- Experience and comfort using technology, digital tools, and systems (preferably experience with Zendesk)
- Strong and effective communication skills, with the ability to listen and understand an issue and problem solve
- Excellent written and verbal communication skills
- Ability to work a variety of shifts and schedules if requested (including nights, weekends, and holidays)
- Comfortable working remotely and self motivated
PREFERRED QUALIFICATIONS
Virta’s company values drive our culture, so you’ll do well if:
- You put people first and take care of yourself, your peers, and our patients equally
- You have a strong sense of ownership and take initiative while empowering others to do the same
- You prioritize positive impact over busy work
- You have no ego and understand that everyone has something to bring to the table regardless of experience
- You appreciate transparency and promote trust and empowerment through open access of information
- You are evidence-based and prioritize data and science over seniority or dogma
- You take risks and rapidly iterate
COMPENSATION
For this role, the compensation range is $22/hr. Information about Virta’s benefits is on our Careers page at:
https://www.virtahealth.com/careers
As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.
As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.
Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at
https://www.ashbyhq.com/resources/terms-ai-features
INTRODUCTION
Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes in 100 million people.
ROLE AND RESPONSIBILITIES
As a Member Support Specialist, you will be on the front lines representing Virta Health to assist our current and prospective members with their Virta accounts via live chat, email, and outbound phone. We are partners to celebrate our members’ wins and are there to help solve any difficulties. Our Specialists are empathetic and understanding problem solvers who are comfortable in a fast paced, constantly evolving environment, and are obsessed with providing a great member experience.
Responsibilities
- Answer member emails following Virta policies and standards
- Available for live chat during business hours to answer applicant, pre-applicant, and member questions
- Make phone calls to members to help solve problems and troubleshoot issues
- Properly escalate member concerns to appropriate teams and internal stakeholders to ensure the voice of the member is heard through the company
- Meet internal success metrics for quality assurance, response times, productivity goals, and accuracy
- Be available to assist with tasks as needed to help support the larger Member Support and Virta teams
90 Day Plan
Within your first 90 days at Virta, we expect you will do the following:
- Learn about the Virta treatment and product to be a subject matter expert for our members
- Become familiar with internal policies, systems, and procedures to assist members with all common inquiries
- Follow a glide path to ramp up to defined Member Support metric goals (Quality Assurance, One Touch, Response Times, Customer Satisfaction, Productivity)
- Build relationships within the Member Support team and the larger Virta organization
BASIC QUALIFICATIONS
- 1-3 years of experience in a direct customer facing role
- The ability to navigate seamlessly between multiple member interactions and internal systems while working toward clearly defined Member Support goals
- Experience and comfort using technology, digital tools, and systems (preferably experience with Zendesk)
- Strong and effective communication skills, with the ability to listen and understand an issue and problem solve
- Excellent written and verbal communication skills
- Ability to work a variety of shifts and schedules if requested (including nights, weekends, and holidays)
- Comfortable working remotely and self motivated
PREFERRED QUALIFICATIONS
Virta’s company values drive our culture, so you’ll do well if:
- You put people first and take care of yourself, your peers, and our patients equally
- You have a strong sense of ownership and take initiative while empowering others to do the same
- You prioritize positive impact over busy work
- You have no ego and understand that everyone has something to bring to the table regardless of experience
- You appreciate transparency and promote trust and empowerment through open access of information
- You are evidence-based and prioritize data and science over seniority or dogma
- You take risks and rapidly iterate
COMPENSATION
For this role, the compensation range is $22/hr. Information about Virta’s benefits is on our Careers page at:
https://www.virtahealth.com/careers
As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.
As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.
Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at
https://www.ashbyhq.com/resources/terms-ai-features
Job Roles at Virta Health
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Get Access To All JobsTips for Finding Virta Health Visa Sponsorship Jobs USA
Target roles that align with green card sponsorship
Virta Health's sponsorship activity is concentrated in EB-2 and EB-3 green card pathways, which favor roles requiring advanced degrees or specialized skills. Clinical, research, data science, and engineering positions are your strongest entry points.
Understand F-1 OPT and CPT as a foot in the door
Virta Health sponsors F-1 OPT and CPT, meaning students and recent graduates can join through work authorization before pursuing permanent residency. Starting on OPT gives you time to demonstrate value and build a case for long-term sponsorship.
Position yourself around Virta's clinical-technology intersection
Virta sits at the crossroads of healthcare and technology. Candidates who can speak to both clinical outcomes and data-driven care delivery are especially competitive. Emphasize any experience in digital health, telehealth platforms, or metabolic research.
Be aware that H-1B is not part of Virta's sponsorship mix
Virta Health has not historically sponsored H-1B visas, so applicants dependent on H-1B should plan around other pathways. TN visa holders from Canada or Mexico and those pursuing green card sponsorship directly will find a better fit here.
Explore TN visa eligibility if you're Canadian or Mexican
Virta Health sponsors TN visas, which are available to Canadian and Mexican professionals in qualifying occupations. Healthcare and technology roles often meet TN criteria. Confirm your job title maps to an eligible TN category before applying.
Use Migrate Mate to find verified Virta Health openings
Sponsorship listings can be inconsistent across generic job boards. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and focus your applications on companies like Virta Health that have a confirmed track record.
Frequently Asked Questions
Does Virta Health sponsor H-1B visas?
Virta Health does not have a track record of H-1B visa sponsorship. Its visa activity is focused on Green Card pathways through EB-2 and EB-3 classifications, along with F-1 OPT, F-1 CPT, and TN visas. If you're currently on H-1B visa and looking to transfer, Virta Health is unlikely to be a match without first exploring alternative authorization routes.
What visa types does Virta Health sponsor?
Virta Health sponsors EB-2 and EB-3 Green Cards, F-1 OPT, F-1 CPT, and TN visas. The green card pathways suggest the company is willing to invest in long-term sponsorship for the right candidates, particularly in specialized clinical, technical, or research roles. F-1 authorization makes it accessible to international students in the U.S. as well.
Which roles at Virta Health are most likely to receive visa sponsorship?
Based on Virta's sponsorship profile, roles requiring advanced degrees or specialized expertise are the strongest candidates for EB-2 and EB-3 sponsorship. This typically includes clinical researchers, data scientists, software engineers, and healthcare operations professionals. Virta's model combines clinical care with technology, so candidates bridging both areas tend to be most competitive for sponsored positions.
How do I know if a Virta Health job listing includes visa sponsorship?
Job listings don't always disclose sponsorship eligibility upfront, and descriptions on generic platforms can be outdated or incomplete. Migrate Mate aggregates verified sponsorship data so you can see which Virta Health roles have historically supported visa applications. Checking there first saves you from applying to positions where sponsorship isn't actually on the table.
How do I approach the application process at Virta Health as an international candidate?
Start by confirming your visa type aligns with what Virta Health sponsors, particularly EB-2, EB-3, TN, or F-1 OPT. Tailor your application to demonstrate specialized expertise relevant to Virta's clinical and technology mission. Be upfront about your authorization status early in the process, and if you're on F-1 OPT, clarify your remaining work authorization window so Virta's HR team can plan around your timeline.