Customer Service Jobs at Vivint with Visa Sponsorship
Vivint hires Customer Service professionals to support its home security and smart home products across inbound, outbound, and technical support channels. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're on F-1 OPT, CPT, or TN status.
See All Customer Service at Vivint JobsOverview
Showing 5 of 226+ Customer Service Jobs at Vivint jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 226+ Customer Service Jobs at Vivint
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Vivint.
Get Access To All JobsWelcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Field Service Technician/Professional
Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team.
Why Technicians Choose Vivint:
- Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
- Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.
- Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.
- Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.
- Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
- The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.
- Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
A Day in the Life:
As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:
- Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
- Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Customer Education: Training homeowners on how to use their new system to protect their families.
- Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.
What We’re Looking For:
We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:
- A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
- Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
- Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
- Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
Physical Requirements:
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.
Ready to transform your career? Apply today to join the Vivint team!
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Field Service Technician/Professional
Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team.
Why Technicians Choose Vivint:
- Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
- Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.
- Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.
- Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.
- Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
- The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.
- Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
A Day in the Life:
As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:
- Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
- Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Customer Education: Training homeowners on how to use their new system to protect their families.
- Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.
What We’re Looking For:
We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:
- A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
- Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
- Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
- Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
Physical Requirements:
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.
Ready to transform your career? Apply today to join the Vivint team!
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
See all 226+ Customer Service at Vivint jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Vivint roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Vivint Jobs
Tailor your resume for Vivint's support roles
Vivint's Customer Service hiring skews toward candidates with experience in high-volume inbound environments, upselling, and technical troubleshooting. Align your resume to those specifics rather than generic customer support language to pass initial screening.
Apply during peak hiring cycles for support teams
Home security companies like Vivint ramp up Customer Service headcount before summer and Q4 when installations spike. Targeting those windows gives you better odds of landing an open role that has budget and urgency behind it.
Use Migrate Mate to filter Customer Service openings at Vivint
Migrate Mate lets you filter Vivint's Customer Service jobs by visa type, so you only see roles where your status is already supported. That saves time you'd otherwise spend asking recruiters the same sponsorship question on every application.
Address your OPT timeline directly with recruiters
F-1 OPT authorization runs for 12 months, with a 24-month STEM extension if your degree qualifies. Because Customer Service roles aren't always STEM-coded, confirm early whether Vivint can support your full authorization window before accepting an offer.
Get your work authorization documents ready before the offer
Vivint uses E-Verify, so you'll need your I-20, EAD, or TN documentation ready for onboarding without delay. Gather current, unexpired originals before you reach the background check and I-9 verification stage to avoid a rescinded start date.
Customer Service at Vivint jobs are hiring across the US. Find yours.
Find Customer Service at Vivint JobsFrequently Asked Questions
Does Vivint sponsor H-1B visas for Customer Service?
Vivint's documented sponsorship activity for Customer Service roles covers F-1 OPT, F-1 CPT, TN, and H-2B visa types. H-1B sponsorship for Customer Service positions has not been a consistent pattern for this role category at Vivint, so if you're on H-1B status or planning to transition to one, confirm directly with the recruiter before applying.
How do I apply for Customer Service jobs at Vivint?
Applications go through Vivint's careers portal, where Customer Service openings are listed by role type, such as inbound support, retention, or technical troubleshooting. You can also find and filter Vivint's Customer Service listings by visa type on Migrate Mate, which saves you from applying to roles where your visa status isn't supported.
Which visa types does Vivint commonly sponsor for Customer Service roles?
Vivint has sponsored Customer Service hires on F-1 OPT, F-1 CPT, TN, and H-2B visas. TN is available to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT and CPT are typically used by international students completing U.S. degrees. H-2B covers temporary nonagricultural workers in roles with seasonal or peak-period demand.
What qualifications does Vivint expect for Customer Service roles?
Vivint's Customer Service positions typically require strong verbal communication skills, comfort with CRM platforms, and experience handling high call volumes. Roles focused on technical support or smart home products may expect some familiarity with basic troubleshooting. Bilingual candidates, particularly Spanish-English, are often prioritized given the breadth of Vivint's residential customer base across the U.S.
How do I time my application given visa authorization windows?
If you're on F-1 OPT, your 12-month authorization window starts from your program end date, not your hire date, so applying early in that window gives you more runway. TN status can be renewed annually without a cap, making it more flexible for ongoing employment. Confirm with USCIS or your international student advisor that your specific status aligns with Vivint's expected employment start date before accepting any offer.
See which Customer Service at Vivint employers are hiring and sponsoring visas right now.
Search Customer Service at Vivint Jobs