Customer Support Jobs at White Cap with Visa Sponsorship
White Cap hires Customer Support professionals to keep its distribution network running smoothly, from order management to contractor account coordination. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're an H-1B holder looking for stability in the wholesale distribution space.
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Get Access To All JobsINTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
INTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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Get Access To All JobsTips for Finding Customer Support Jobs at White Cap Jobs
Frame your experience around distribution workflows
White Cap's Customer Support roles center on order tracking, account management, and contractor coordination, not generic call center work. Tailor your resume to show fluency with distribution-specific processes like fulfillment cycles, backorder handling, and B2B account support.
Confirm H-1B sponsorship before applying
Not every Customer Support opening at White Cap will include sponsorship. Filter job listings for explicit H-1B language or contact the recruiting team directly to ask before investing time in the application process.
Target roles that align with your OPT or grace period window
If your current work authorization is expiring, prioritize White Cap openings with faster hiring timelines. H-1B petitions filed before October 1 require a USCIS cap-subject slot, so timing your application relative to the annual lottery cycle matters.
Use Migrate Mate to surface open Customer Support roles
White Cap posts Customer Support positions across multiple locations and specializations. Migrate Mate filters for roles that offer visa sponsorship, helping you identify which White Cap listings are worth pursuing without manually screening dozens of postings.
Prepare documentation that satisfies specialty occupation standards
USCIS scrutinizes H-1B petitions for Customer Support roles closely. Pull together credentials that establish a direct link between your degree, field of study, and the technical or operational demands of the specific White Cap position you're targeting.
Clarify the employer's LCA filing timeline during the offer stage
Once White Cap extends an offer, ask HR when they plan to file the Labor Condition Application with the DOL. LCA certification typically takes seven business days and must be approved before USCIS can receive your H-1B petition.
Customer Support at White Cap jobs are hiring across the US. Find yours.
Find Customer Support at White Cap JobsFrequently Asked Questions
Does White Cap sponsor H-1B visas for Customer Supports?
Yes, White Cap has sponsored H-1B visas for Customer Support roles. That said, sponsorship is not guaranteed for every open position. The strongest candidates are those whose backgrounds align closely with White Cap's distribution and contractor supply business, particularly experience in B2B account support, order management, or technical product coordination.
How do I apply for Customer Support jobs at White Cap?
You can apply directly through White Cap's careers page or browse sponsored openings on Migrate Mate, which filters listings by visa sponsorship eligibility. When applying, highlight any experience with distribution, wholesale, or contractor-facing support roles. If sponsorship isn't listed explicitly in the job posting, confirm it with the recruiter before completing the full application.
Which visa types are commonly used for Customer Support roles at White Cap?
The H-1B is the primary work visa White Cap has used to sponsor Customer Support professionals. If your role qualifies as a specialty occupation requiring a relevant bachelor's degree or higher, the H-1B is the most straightforward path. Candidates already holding H-1B status with another employer may also be eligible for an H-1B transfer to White Cap without waiting for a new lottery cycle.
What qualifications does White Cap expect for Customer Support roles?
White Cap's Customer Support positions typically require experience supporting business accounts in a product-heavy or distribution environment. Familiarity with order management systems, inventory coordination, or contractor supply chains is a practical advantage. For H-1B sponsorship eligibility, your role also needs to require at least a bachelor's degree in a related field, which is something to confirm with the hiring team early.
How do I time my H-1B application if I'm targeting White Cap?
H-1B cap-subject petitions can only be filed once per year, with USCIS accepting registrations in March for an October 1 start date. If you're on OPT, plan your job search so you can secure an offer from White Cap well before the registration window opens. Cap-exempt candidates, such as those transferring from another H-1B employer, can file at any time and start sooner.
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