Customer Service Management Jobs at White Cap with Visa Sponsorship
Customer Service Management roles at White Cap sit at the intersection of operations and client relationships, supporting contractors and construction supply customers across a large distribution network. White Cap has a track record of H-1B sponsorship for this function, making it a realistic target for international candidates with the right background.
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Get Access To All JobsINTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
INTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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Get Access To All JobsTips for Finding Customer Service Management Jobs at White Cap Jobs
Align your credentials with distribution operations
White Cap's customer service teams manage contractor accounts and supply chain workflows, not retail service queues. Tailor your resume to highlight experience with B2B client management, order fulfillment escalations, or wholesale account coordination before you apply.
Target branch and regional manager postings
White Cap operates a wide branch network across the U.S., and Customer Service Management openings frequently appear at the regional level. Filtering by location lets you identify markets where hiring is active and sponsorship conversations are more likely to move quickly.
Confirm sponsorship willingness before interviews advance
Distribution employers often route hiring through regional HR rather than a centralized immigration team. Ask directly in the screening call whether the specific branch or business unit is authorized to initiate H-1B sponsorship, not just whether the company sponsors in general.
Track White Cap's LCA filings through DOL records
The Department of Labor publishes Labor Condition Application disclosure data by employer and job title. Searching White Cap's filings for customer service or operations management roles confirms which locations have sponsored this function and at what wage levels.
Build your application around Migrate Mate's job board
Customer Service Management roles at White Cap are listed on Migrate Mate, which filters specifically for visa-sponsoring employers. Browse open positions there to identify active roles before reaching out directly to recruiters or submitting a cold application.
Prepare for H-1B filing timelines early in the offer stage
If you're subject to the H-1B cap, registrations open in March for an October 1 start date. Once White Cap extends an offer, confirm immediately whether your situation requires cap filing or qualifies for a cap-exempt transfer from a current H-1B status.
Customer Service Management at White Cap jobs are hiring across the US. Find yours.
Find Customer Service Management at White Cap JobsFrequently Asked Questions
Does White Cap sponsor H-1B visas for Customer Service Managements?
Yes, White Cap sponsors H-1B visas for Customer Service Management roles. The company operates across a large U.S. branch network in the distribution and wholesale sector, and has filed H-1B petitions for this function. Sponsorship availability can vary by location and business unit, so confirming directly with the hiring team during the interview process is the most reliable approach.
Which visa types are commonly used for Customer Service Management roles at White Cap?
The H-1B is the primary work visa used for Customer Service Management roles at White Cap. These positions typically require a bachelor's degree in business, operations, or a related field, which satisfies the specialty occupation standard USCIS applies to H-1B petitions. Candidates already holding an H-1B with another employer may also pursue a transfer to White Cap without waiting for a new cap cycle.
What qualifications or experience are expected for Customer Service Management roles at White Cap?
White Cap serves contractors and construction professionals, so Customer Service Management candidates are expected to have experience in B2B account management, team leadership, and distribution or supply chain environments. Familiarity with order management systems and handling high-volume wholesale accounts is a practical advantage. A bachelor's degree in business administration, supply chain, or operations management is the typical educational baseline.
How do I apply for Customer Service Management jobs at White Cap?
You can browse and apply for Customer Service Management roles at White Cap through Migrate Mate, which lists open positions at employers with a confirmed H-1B sponsorship history. Once you identify a role, apply through White Cap's careers portal and flag your visa sponsorship needs early in the screening process. Regional HR teams handle hiring for branch-level roles, so connecting with the right contact quickly matters.
How do I plan my timeline around H-1B sponsorship at White Cap?
If you need a new H-1B cap filing, registration opens each March for an October 1 start date. That means an offer accepted in early spring allows enough lead time, but offers accepted mid-year typically require waiting for the next cap cycle unless you're transferring an existing H-1B. Discuss this timeline with White Cap's HR team at the offer stage so both sides can plan around USCIS processing windows.
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