Customer Service Management Jobs at Cardinal Health with Visa Sponsorship
Customer Service Management jobs at Cardinal Health span supply chain operations, healthcare distribution logistics, and client account oversight across a large national network. Cardinal Health has a consistent track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you need employer sponsorship.
Find Customer Service Management Jobs at Cardinal HealthOverview
Showing 5 of 23+ Customer Service Management Jobs at Cardinal Health
See all Customer Service Management Jobs at Cardinal Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Cardinal Health.
Get Access To All JobsINTRODUCTION
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
Responsibilities
- Manage and optimize Warehouse Management System (WMS) across four 3PL warehouses throughout the United States
- Support transition from legacy Tecsys Elite system to a new SAAS solution integrating with SAP
- Ensure seamless operations and continuous improvement
- Responsible for release management, WMS configuration, establishing SDLC best practices, collaborating with multiple internal and external teams while serving as a subject matter expert in pharmaceutical business processes, WMS, and TMS
- Partner with business teams to create Fit Gap Analysis, Key Decision Documents and options analysis, and Functional Specifications for the solutions to be implemented
- Partner with reporting, technical, data and change management leads to document functional requirements and specifications
- Responsible for activities such as requirement gathering, assessing requirements, test planning, analysis, and IT solution concept development
- Interact with Project Managers from multiple organizations to track project progress, identify risks, communicate risks and status to supervisor, and to assess potential impacts to the business
- Create and maintain functional models, process flows, and wire-frame diagrams
- Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
QUALIFICATIONS
- BS in Supply Chain, Computer Science, Information Systems or related field, preferred
- 8+ years of experience in WMS implementation, configuration, and support, preferred
- Experience with Tecsys Elite WMS preferred, but experience with other WMS platforms (e.g., Manhattan, Blue Yonder) is also relevant
- Experience with supporting business critical applications
- Experience on large-scale implementation programs preferred
- Experience with SAP or integrating to SAP a plus
- Proven leadership ability
- Experience working with SAAS vendors
- Strong understanding of SDLC methodologies
- Experience with release management processes
- Knowledge of warehouse operations and pharmaceutical business processes is highly desirable
- Experience with Transportation Management Systems (TMS)
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Experience working with onshore/offshore managed service teams
What is expected of you and others at this level
- Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
- Participates in the development of policies and procedures to achieve specific goals
- Recommends new practices, processes, metrics, or models
- Works on or may lead complex projects of large scope
- Projects may have significant and long-term impact
- Provides solutions which may set precedent
- Independently determines method for completion of new projects
- Receives guidance on overall project objectives
- Acts as a mentor to less experienced colleagues
Anticipated salary range: $121,600 – 173,700
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 08/22/2026 if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
INTRODUCTION
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
Responsibilities
- Manage and optimize Warehouse Management System (WMS) across four 3PL warehouses throughout the United States
- Support transition from legacy Tecsys Elite system to a new SAAS solution integrating with SAP
- Ensure seamless operations and continuous improvement
- Responsible for release management, WMS configuration, establishing SDLC best practices, collaborating with multiple internal and external teams while serving as a subject matter expert in pharmaceutical business processes, WMS, and TMS
- Partner with business teams to create Fit Gap Analysis, Key Decision Documents and options analysis, and Functional Specifications for the solutions to be implemented
- Partner with reporting, technical, data and change management leads to document functional requirements and specifications
- Responsible for activities such as requirement gathering, assessing requirements, test planning, analysis, and IT solution concept development
- Interact with Project Managers from multiple organizations to track project progress, identify risks, communicate risks and status to supervisor, and to assess potential impacts to the business
- Create and maintain functional models, process flows, and wire-frame diagrams
- Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
QUALIFICATIONS
- BS in Supply Chain, Computer Science, Information Systems or related field, preferred
- 8+ years of experience in WMS implementation, configuration, and support, preferred
- Experience with Tecsys Elite WMS preferred, but experience with other WMS platforms (e.g., Manhattan, Blue Yonder) is also relevant
- Experience with supporting business critical applications
- Experience on large-scale implementation programs preferred
- Experience with SAP or integrating to SAP a plus
- Proven leadership ability
- Experience working with SAAS vendors
- Strong understanding of SDLC methodologies
- Experience with release management processes
- Knowledge of warehouse operations and pharmaceutical business processes is highly desirable
- Experience with Transportation Management Systems (TMS)
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Experience working with onshore/offshore managed service teams
What is expected of you and others at this level
- Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
- Participates in the development of policies and procedures to achieve specific goals
- Recommends new practices, processes, metrics, or models
- Works on or may lead complex projects of large scope
- Projects may have significant and long-term impact
- Provides solutions which may set precedent
- Independently determines method for completion of new projects
- Receives guidance on overall project objectives
- Acts as a mentor to less experienced colleagues
Anticipated salary range: $121,600 – 173,700
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 08/22/2026 if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
See all Customer Service Management Jobs at Cardinal Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Cardinal Health.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Cardinal Health
Frame your credentials around healthcare distribution
Cardinal Health operates in a highly regulated distribution environment, so your resume should highlight experience with regulated supply chains, vendor management, or healthcare logistics. Generic customer service experience matters less than context-specific operational knowledge.
Target roles with direct client account ownership
Customer Service Management positions at Cardinal Health that involve dedicated account portfolios are more likely to require specialized expertise, which strengthens the case for specialty occupation classification under H-1B. Look for titles referencing key accounts or strategic clients.
Clarify your OPT or CPT timeline before applying
Cardinal Health sponsors F-1 OPT and CPT, but hiring timelines in distribution management can run 60 to 90 days. If your OPT expiration is approaching, confirm your STEM extension eligibility and communicate your authorization window clearly in early screening calls.
Ask about LCA filing scope during the offer stage
Because Cardinal Health operates across multiple distribution centers and office locations, the DOL Labor Condition Application must specify your primary worksite. Confirm with your recruiter which location your role is tied to, since remote or multi-site arrangements require additional LCA documentation.
Search Cardinal Health openings filtered by sponsorship on Migrate Mate
Browse Customer Service Management roles at Cardinal Health on Migrate Mate, which filters listings by verified visa sponsorship history. This saves time compared to parsing Cardinal Health's careers page manually without knowing which postings have an active sponsorship pathway.
Understand TN eligibility before pursuing it
Canadian and Mexican nationals can explore TN status for management roles, but TN classification requires the position to align with a listed USMCA profession. Customer Service Management roles at Cardinal Health may qualify under management consultant or related categories, but you should verify the job description maps cleanly before relying on this pathway.
Frequently Asked Questions
Does Cardinal Health sponsor H-1B visas for Customer Service Managements?
Yes, Cardinal Health sponsors H-1B visas for Customer Service Management roles. These positions typically need to qualify as specialty occupations under USCIS standards, meaning the role requires a bachelor's degree or higher in a specific field. Customer Service Management positions tied to healthcare distribution operations, account strategy, or logistics planning tend to meet that threshold more reliably than general service coordinator roles.
How do I apply for Customer Service Management jobs at Cardinal Health?
You can apply directly through Cardinal Health's careers portal or find their open Customer Service Management roles filtered by visa sponsorship eligibility on Migrate Mate. When applying, tailor your application to highlight experience in regulated distribution environments, client account management, or healthcare supply chain operations, since those are the operational contexts Cardinal Health hires for in this function.
Which visa types does Cardinal Health commonly use for Customer Service Management roles?
Cardinal Health sponsors H-1B, F-1 OPT, F-1 CPT, TN visa, and employment-based Green Cards including EB-2 and EB-3 for this function. H-1B is the most common pathway for long-term sponsorship. F-1 OPT and CPT are relevant for recent graduates entering the role early in their careers. TN visa applies specifically to Canadian and Mexican nationals whose role description aligns with a qualifying USMCA profession category.
What qualifications does Cardinal Health expect for Customer Service Management roles?
Most Customer Service Management roles at Cardinal Health expect a bachelor's degree in business, supply chain management, healthcare administration, or a related field. Relevant experience in distribution operations, key account management, or healthcare logistics is valued. For H-1B sponsorship purposes, the degree field should connect directly to the job responsibilities, not just general management experience, to support specialty occupation classification with USCIS.
How do I think about timing when pursuing sponsorship through Cardinal Health?
If you need H-1B sponsorship, the annual cap filing window opens in March for an October 1 start date. That means if you receive an offer outside that window, you may need to bridge status using OPT or another authorized category while waiting for cap season. For EB-2 or EB-3 Green Card sponsorship, the PERM labor certification process can take a year or more before an immigrant visa petition is filed, so it is worth discussing long-term sponsorship intentions with your hiring manager early in the process.