Customer Service Management Jobs at Cardinal Health with Visa Sponsorship
Customer Service Management jobs at Cardinal Health span supply chain operations, healthcare distribution logistics, and client account oversight across a large national network. Cardinal Health has a consistent track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you need employer sponsorship.
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Get Access To All JobsWhat Customer Solutions Contributes to Cardinal Health
The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.
Job Summary
The Consultant, Customer Solutions – Project Management will be responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed.
Location: Ideal candidate will be based in Boston, MA. This position will require candidates to work onsite at various hospitals locations within the Eastern Massachusetts area.
Work Schedule: The schedule will be onsite Monday through Friday during various hospital working hours.
Responsibilities
- Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
- Responsible for leading and managing a portfolio of projects for the customer.
- Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
- Cultivate relationships to ensure successful customer experience and long-term relationships with customers.
- Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
- Conduct customer presentations and internal account planning.
- Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
- Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
- Work in a cross functional team both externally and internally.
- Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting.
Qualifications
- Bachelor's degree in related field, or equivalent work experience, preferred
- 3+ years of healthcare supply chain and/or healthcare project management experience preferred.
- Ability to work independently and biased toward problem solving preferred.
- Strong supply chain and customer facing experience preferred.
- Experience with Workday or Epic systems preferred.
- Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred.
- Experience working within inventory management systems and other databases, preferred.
- Customer/Vendor credentialing may be required (this may include vaccinations). More details will be provided if you are selected for an interview.
Anticipated salary range: $92,000-$118,170
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 09/30/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
What Customer Solutions Contributes to Cardinal Health
The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.
Job Summary
The Consultant, Customer Solutions – Project Management will be responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed.
Location: Ideal candidate will be based in Boston, MA. This position will require candidates to work onsite at various hospitals locations within the Eastern Massachusetts area.
Work Schedule: The schedule will be onsite Monday through Friday during various hospital working hours.
Responsibilities
- Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
- Responsible for leading and managing a portfolio of projects for the customer.
- Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
- Cultivate relationships to ensure successful customer experience and long-term relationships with customers.
- Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
- Conduct customer presentations and internal account planning.
- Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
- Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
- Work in a cross functional team both externally and internally.
- Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting.
Qualifications
- Bachelor's degree in related field, or equivalent work experience, preferred
- 3+ years of healthcare supply chain and/or healthcare project management experience preferred.
- Ability to work independently and biased toward problem solving preferred.
- Strong supply chain and customer facing experience preferred.
- Experience with Workday or Epic systems preferred.
- Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred.
- Experience working within inventory management systems and other databases, preferred.
- Customer/Vendor credentialing may be required (this may include vaccinations). More details will be provided if you are selected for an interview.
Anticipated salary range: $92,000-$118,170
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 09/30/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
See all Customer Service Management Jobs at Cardinal Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Cardinal Health.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Cardinal Health
Frame your credentials around healthcare distribution
Cardinal Health operates in a highly regulated distribution environment, so your resume should highlight experience with regulated supply chains, vendor management, or healthcare logistics. Generic customer service experience matters less than context-specific operational knowledge.
Target roles with direct client account ownership
Customer Service Management positions at Cardinal Health that involve dedicated account portfolios are more likely to require specialized expertise, which strengthens the case for specialty occupation classification under H-1B. Look for titles referencing key accounts or strategic clients.
Clarify your OPT or CPT timeline before applying
Cardinal Health sponsors F-1 OPT and CPT, but hiring timelines in distribution management can run 60 to 90 days. If your OPT expiration is approaching, confirm your STEM extension eligibility and communicate your authorization window clearly in early screening calls.
Ask about LCA filing scope during the offer stage
Because Cardinal Health operates across multiple distribution centers and office locations, the DOL Labor Condition Application must specify your primary worksite. Confirm with your recruiter which location your role is tied to, since remote or multi-site arrangements require additional LCA documentation.
Search Cardinal Health openings filtered by sponsorship on Migrate Mate
Browse Customer Service Management roles at Cardinal Health on Migrate Mate, which filters listings by verified visa sponsorship history. This saves time compared to parsing Cardinal Health's careers page manually without knowing which postings have an active sponsorship pathway.
Understand TN eligibility before pursuing it
Canadian and Mexican nationals can explore TN status for management roles, but TN classification requires the position to align with a listed USMCA profession. Customer Service Management roles at Cardinal Health may qualify under management consultant or related categories, but you should verify the job description maps cleanly before relying on this pathway.
Frequently Asked Questions
Does Cardinal Health sponsor H-1B visas for Customer Service Managements?
Yes, Cardinal Health sponsors H-1B visas for Customer Service Management roles. These positions typically need to qualify as specialty occupations under USCIS standards, meaning the role requires a bachelor's degree or higher in a specific field. Customer Service Management positions tied to healthcare distribution operations, account strategy, or logistics planning tend to meet that threshold more reliably than general service coordinator roles.
How do I apply for Customer Service Management jobs at Cardinal Health?
You can apply directly through Cardinal Health's careers portal or find their open Customer Service Management roles filtered by visa sponsorship eligibility on Migrate Mate. When applying, tailor your application to highlight experience in regulated distribution environments, client account management, or healthcare supply chain operations, since those are the operational contexts Cardinal Health hires for in this function.
Which visa types does Cardinal Health commonly use for Customer Service Management roles?
Cardinal Health sponsors H-1B, F-1 OPT, F-1 CPT, TN visa, and employment-based Green Cards including EB-2 and EB-3 for this function. H-1B is the most common pathway for long-term sponsorship. F-1 OPT and CPT are relevant for recent graduates entering the role early in their careers. TN visa applies specifically to Canadian and Mexican nationals whose role description aligns with a qualifying USMCA profession category.
What qualifications does Cardinal Health expect for Customer Service Management roles?
Most Customer Service Management roles at Cardinal Health expect a bachelor's degree in business, supply chain management, healthcare administration, or a related field. Relevant experience in distribution operations, key account management, or healthcare logistics is valued. For H-1B sponsorship purposes, the degree field should connect directly to the job responsibilities, not just general management experience, to support specialty occupation classification with USCIS.
How do I think about timing when pursuing sponsorship through Cardinal Health?
If you need H-1B sponsorship, the annual cap filing window opens in March for an October 1 start date. That means if you receive an offer outside that window, you may need to bridge status using OPT or another authorized category while waiting for cap season. For EB-2 or EB-3 Green Card sponsorship, the PERM labor certification process can take a year or more before an immigrant visa petition is filed, so it is worth discussing long-term sponsorship intentions with your hiring manager early in the process.