Customer Service Management Jobs at Cardinal Health with Visa Sponsorship
Customer Service Management jobs at Cardinal Health span supply chain operations, healthcare distribution logistics, and client account oversight across a large national network. Cardinal Health has a consistent track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you need employer sponsorship.
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INTRODUCTION
Ideal candidate will be based in Ohio with the ability to come into the Dublin, Ohio office monthly, quarterly and as needed for key relationship meetings.
What Global Risk Management contributes to Cardinal Health
Global Risk Management is responsible for implementing, administering and monitoring executive, property and casualty risk transfer and alternative risk financing programs to protect Cardinal Health’s assets.
Responsibilities
- This role reports to the Director, Global Risk Management and may have direct report(s).
- Manages domestic and international primary casualty commercial insurance programs (including the fronted miscellaneous professional liability) as well as the non-products umbrella. This involves the renewal of insurance policies, presentation of risk to insurance underwriters, negotiation of policy terms and conditions and compliance with country insurance regulations.
- Supports the completion of required insurance program renewal submissions and underwriting inquiries.
- Manages and directs insurance brokers in determining insurance policy renewal strategies, selecting insurance carriers, negotiating coverage and premium and placing insurance. Establishes relationships with worldwide insurance markets to ensure capacity for risk exposures.
- Provides the primary day-to-day support for the captive insurance company, works with an external captive manager and internal stakeholders. Manages and administers captive reinsurance arrangements and policies including strategic projects which may involve risk retention/group captive formation or other reinsurance arrangements.
- Works directly with actuaries to complete quarterly reserve analysis and communicates those results to internal stakeholders using established processes and procedures.
- Prepares operational and risk management reports including overall insurance program costs, annual budgets/forecasts, and historical loss experience. Recommends risk management budget for insurance coverages managed and determines business unit allocations for premium and retained risk costs.
- Functions as a system administrator for the departmental RMIS.
- Performs due diligence activities for potential acquisitions, including analysis of risk exposures, policy language and presenting due diligence findings to senior management. Manages integration of acquired businesses into Company’s insurance programs.
- Identifies new risk exposures, consults, analyzes and classifies risks as to frequency and potential severity in order to recommend whether such risks are retained or transferred to third parties.
- Reviews contracts to mitigate risk by drafting and negotiating insurance provisions, limitation on liability and providing advice regarding indemnification obligations.
- Manages and/or participates in various risk management projects as assigned.
QUALIFICATIONS
- Bachelor's degree in related field such as Risk Management, Business Administration, Finance, Accounting, or equivalent work experience, preferred
- 8+ years risk management experience and captive experience, preferred
- Ability to define problems, collect data, and draw valid conclusions. Ability to make sound business judgements and decisions based on summary information. Ability to interpret applicable laws, regulations and contracts. Strong analytical skills.
- Ability to strategically plan and organize resources, orchestrate multiple activities at once to accomplish a goal/project management and use resources effectively/efficiently.
- Excellent oral and written communication skills. Ability to summarize and analyze financial matters into clear, concise presentations (written and oral) for effectively interacting with various levels of management.
- Proficient in Microsoft Office; Expert or Advanced Excel skills preferred; SAP experience preferred. Operational Excellence or Risk Management Information System experience with Origami is a plus.
- Relied upon to exceed goals successfully and to encourage self/others for results. Ability and enthusiasm to lead and mentor team members.
- Ability to deal comfortably with company senior leadership, to understand company strategic goals and articulate how Risk Management adds value.
- Ability to effectively present information and respond to questions from business partners, vendors, customers, and insurance underwriters. Strong interpersonal skills.
- Ability to work independently in a fast paced, dynamic environment with deadlines.
COMPENSATION
- Anticipated salary range: $106,700-$167,640
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 12/01/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Cardinal Health
Frame your credentials around healthcare distribution
Cardinal Health operates in a highly regulated distribution environment, so your resume should highlight experience with regulated supply chains, vendor management, or healthcare logistics. Generic customer service experience matters less than context-specific operational knowledge.
Target roles with direct client account ownership
Customer Service Management positions at Cardinal Health that involve dedicated account portfolios are more likely to require specialized expertise, which strengthens the case for specialty occupation classification under H-1B. Look for titles referencing key accounts or strategic clients.
Clarify your OPT or CPT timeline before applying
Cardinal Health sponsors F-1 OPT and CPT, but hiring timelines in distribution management can run 60 to 90 days. If your OPT expiration is approaching, confirm your STEM extension eligibility and communicate your authorization window clearly in early screening calls.
Ask about LCA filing scope during the offer stage
Because Cardinal Health operates across multiple distribution centers and office locations, the DOL Labor Condition Application must specify your primary worksite. Confirm with your recruiter which location your role is tied to, since remote or multi-site arrangements require additional LCA documentation.
Search Cardinal Health openings filtered by sponsorship on Migrate Mate
Browse Customer Service Management roles at Cardinal Health on Migrate Mate, which filters listings by verified visa sponsorship history. This saves time compared to parsing Cardinal Health's careers page manually without knowing which postings have an active sponsorship pathway.
Understand TN eligibility before pursuing it
Canadian and Mexican nationals can explore TN status for management roles, but TN classification requires the position to align with a listed USMCA profession. Customer Service Management roles at Cardinal Health may qualify under management consultant or related categories, but you should verify the job description maps cleanly before relying on this pathway.
Frequently Asked Questions
Does Cardinal Health sponsor H-1B visas for Customer Service Managements?
Yes, Cardinal Health sponsors H-1B visas for Customer Service Management roles. These positions typically need to qualify as specialty occupations under USCIS standards, meaning the role requires a bachelor's degree or higher in a specific field. Customer Service Management positions tied to healthcare distribution operations, account strategy, or logistics planning tend to meet that threshold more reliably than general service coordinator roles.
How do I apply for Customer Service Management jobs at Cardinal Health?
You can apply directly through Cardinal Health's careers portal or find their open Customer Service Management roles filtered by visa sponsorship eligibility on Migrate Mate. When applying, tailor your application to highlight experience in regulated distribution environments, client account management, or healthcare supply chain operations, since those are the operational contexts Cardinal Health hires for in this function.
Which visa types does Cardinal Health commonly use for Customer Service Management roles?
Cardinal Health sponsors H-1B, F-1 OPT, F-1 CPT, TN visa, and employment-based Green Cards including EB-2 and EB-3 for this function. H-1B is the most common pathway for long-term sponsorship. F-1 OPT and CPT are relevant for recent graduates entering the role early in their careers. TN visa applies specifically to Canadian and Mexican nationals whose role description aligns with a qualifying USMCA profession category.
What qualifications does Cardinal Health expect for Customer Service Management roles?
Most Customer Service Management roles at Cardinal Health expect a bachelor's degree in business, supply chain management, healthcare administration, or a related field. Relevant experience in distribution operations, key account management, or healthcare logistics is valued. For H-1B sponsorship purposes, the degree field should connect directly to the job responsibilities, not just general management experience, to support specialty occupation classification with USCIS.
How do I think about timing when pursuing sponsorship through Cardinal Health?
If you need H-1B sponsorship, the annual cap filing window opens in March for an October 1 start date. That means if you receive an offer outside that window, you may need to bridge status using OPT or another authorized category while waiting for cap season. For EB-2 or EB-3 Green Card sponsorship, the PERM labor certification process can take a year or more before an immigrant visa petition is filed, so it is worth discussing long-term sponsorship intentions with your hiring manager early in the process.