Customer Service Management Jobs at Ryder System with Visa Sponsorship
Customer Service Management jobs at Ryder System involve overseeing client relationships and service operations across its logistics and fleet network. The company has an established process for sponsoring work visas in this function, making it a realistic target for international candidates with relevant operations or account management backgrounds.
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Get Access To All JobsJob Description:
See and Hear about the Position from a Ryder Employee Here:
http://RyderCareers.Video/LMT
We are immediately hiring a Logistics Management Trainee in Romeoville, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of Jumpstarting your career with Ryder.
- Pay Type: Exempt / Salary paid Twice Per Month
- Annual Salary Pay: $68,000-$70,000 per year based on experience
- Schedule: Sunday-Tuesday 06:00am-06:00pm Wednesday 06:00am-12:00pm (must be flexible)
Are you a natural born leader? Put yourself to the test with this comprehensive training program to learn what drives our business and accelerate your career down the road to success. You'll learn the ins and outs from our leadership team in an exciting, dynamic work environment. Level up your leadership skills on the job with the support and guidance of a Ryder Mentor behind you. Additionally:
- Move Away – with over 800 locations in the US and Canada it’s easy to meet Ryder where you are, and even easier to relocate.
- Move Up – We hire from within 85% of the time, a career at Ryder will really take you places.
- Move Fast – Ryder is recognized as one America’s best employers – and one of the World’s most admired companies to work for!
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Click here to learn more https://ryder-trainees.jobs/
Apply Here With Ryder Today
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
Summary
As a Logistics Management Trainee, during the 9-12 month training program, you will participate in a program centered around three fundamental pieces: on-the-job learning where you will apply your knowledge immediately, structured/foundational learning centered around logistics, and team-based learning with other future leaders. You will get exposure to multiple customer locations within the region for foundation knowledge of different operations and customer focus. Upon conclusion of the training, you would be expected to be willing and able to relocate within a specific geographical area to broaden your knowledge and skillset.
We are seeking individuals who display curiosity, innovation, and leadership to better our service to our customers, our team, and to themselves. We run business that does not stop; therefore, we need you to respond to safety or operational issues outside of normal business hours as they arise.
Under the direct supervision of one of our Logistics Managers, you will be responsible to supervise, coordinate and oversee the logistics operations. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable for meeting customer service expectations with their team of associates.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations;
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of employees to ensure optimal shift/team logistics
- Accountable for site Key Performance Indicators (KPI)
- Work in collaboration with customer in all aspects of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Understand key levers for account profitability; create, update, and present customer specific reporting and financial analysis; and make recommendations for continuous improvement
- Learn financial aspects of the job that are applicable, learn how this role connects to the financial stability of the account. Learn to create connection points and build trust for new hires in onboarding, orientation, and training
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Effective leadership skills
- Effective interpersonal skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Possess the curiosity to learn things on their own while building relationships that broaden knowledge and develops collaboration
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
Qualifications
- Bachelor's degree required College degree/Technical Certification required in Business, Logistics, Transportation or a related field. Combination of other education and experiences will be considered.
- One (1) year involvement in extra-curricular activities that demonstrate leadership skills required
- One (1) year previous internship experience preferred.
Travel: None
DOT Regulated: No
Job Category: Operations and Support
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$68,000
Maximum Pay Range:
$70,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description:
See and Hear about the Position from a Ryder Employee Here:
http://RyderCareers.Video/LMT
We are immediately hiring a Logistics Management Trainee in Romeoville, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of Jumpstarting your career with Ryder.
- Pay Type: Exempt / Salary paid Twice Per Month
- Annual Salary Pay: $68,000-$70,000 per year based on experience
- Schedule: Sunday-Tuesday 06:00am-06:00pm Wednesday 06:00am-12:00pm (must be flexible)
Are you a natural born leader? Put yourself to the test with this comprehensive training program to learn what drives our business and accelerate your career down the road to success. You'll learn the ins and outs from our leadership team in an exciting, dynamic work environment. Level up your leadership skills on the job with the support and guidance of a Ryder Mentor behind you. Additionally:
- Move Away – with over 800 locations in the US and Canada it’s easy to meet Ryder where you are, and even easier to relocate.
- Move Up – We hire from within 85% of the time, a career at Ryder will really take you places.
- Move Fast – Ryder is recognized as one America’s best employers – and one of the World’s most admired companies to work for!
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Click here to learn more https://ryder-trainees.jobs/
Apply Here With Ryder Today
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
Summary
As a Logistics Management Trainee, during the 9-12 month training program, you will participate in a program centered around three fundamental pieces: on-the-job learning where you will apply your knowledge immediately, structured/foundational learning centered around logistics, and team-based learning with other future leaders. You will get exposure to multiple customer locations within the region for foundation knowledge of different operations and customer focus. Upon conclusion of the training, you would be expected to be willing and able to relocate within a specific geographical area to broaden your knowledge and skillset.
We are seeking individuals who display curiosity, innovation, and leadership to better our service to our customers, our team, and to themselves. We run business that does not stop; therefore, we need you to respond to safety or operational issues outside of normal business hours as they arise.
Under the direct supervision of one of our Logistics Managers, you will be responsible to supervise, coordinate and oversee the logistics operations. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable for meeting customer service expectations with their team of associates.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations;
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of employees to ensure optimal shift/team logistics
- Accountable for site Key Performance Indicators (KPI)
- Work in collaboration with customer in all aspects of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Understand key levers for account profitability; create, update, and present customer specific reporting and financial analysis; and make recommendations for continuous improvement
- Learn financial aspects of the job that are applicable, learn how this role connects to the financial stability of the account. Learn to create connection points and build trust for new hires in onboarding, orientation, and training
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Effective leadership skills
- Effective interpersonal skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Possess the curiosity to learn things on their own while building relationships that broaden knowledge and develops collaboration
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
Qualifications
- Bachelor's degree required College degree/Technical Certification required in Business, Logistics, Transportation or a related field. Combination of other education and experiences will be considered.
- One (1) year involvement in extra-curricular activities that demonstrate leadership skills required
- One (1) year previous internship experience preferred.
Travel: None
DOT Regulated: No
Job Category: Operations and Support
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$68,000
Maximum Pay Range:
$70,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 67+ Customer Service Management Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Ryder System
Frame your credentials around operations leadership
Ryder's Customer Service Management roles sit inside a logistics and fleet services environment, so highlight experience managing service teams, SLAs, or client escalations in operations-heavy industries. Generic customer service credentials carry less weight than accounts showing cross-functional coordination.
Confirm E-Verify enrollment before accepting offers
Ryder participates in E-Verify, which is standard for large federal contractors. Before accepting any offer, verify your work authorization documents are consistent and current so the I-9 and E-Verify steps don't create last-minute friction during onboarding.
Target openings tied to regional service centers
Ryder's Customer Service Management hiring clusters around its distribution and fleet maintenance hubs. Applications tied to those locations move through more established hiring pipelines where sponsorship has been approved before, reducing internal approval delays compared to smaller or newer offices.
Initiate H-1B transfer conversations early in negotiations
If you're currently on an H-1B with another employer, Ryder can file a cap-exempt transfer petition. Raise this in the offer stage, not after signing, so the HR and legal team can begin the DOL Labor Condition Application process before your current role ends.
Use Migrate Mate to filter Customer Service Management roles by sponsorship history
Not every open role at Ryder will come with sponsorship approval. Use Migrate Mate to identify which Customer Service Management positions have a documented sponsorship track record, so you're applying where the internal pathway is already established.
Prepare for EB-2 or EB-3 conversations at the offer stage
Ryder has sponsored both EB-2 and EB-3 Green Cards for this function. If long-term U.S. residency is your goal, ask directly during offer negotiations whether the role qualifies for PERM labor certification sponsorship, since not every position at the same company will.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Service Managements?
Yes, Ryder System sponsors H-1B visas for Customer Service Management roles. Sponsorship availability depends on the specific position, location, and internal budget approval, so it's worth confirming sponsorship intent during initial recruiter conversations rather than assuming it applies to every open role. Roles tied to established regional service centers tend to have more predictable sponsorship pipelines.
How do I apply for Customer Service Management jobs at Ryder System?
You can apply through Ryder's careers portal or through Migrate Mate, which filters roles by visa sponsorship history so you can focus on positions where international candidates have been hired before. When applying, tailor your resume to reflect logistics operations, client account management, or service escalation experience, since those are the competencies Ryder prioritizes in this function.
Which visa types does Ryder System commonly use for Customer Service Management roles?
Ryder sponsors H-1B visas for specialty occupation roles in this function and has also pursued employment-based Green Card sponsorship through the EB-2 and EB-3 categories for longer-tenured employees. The H-1B is the most common starting point for new international hires. Green Card sponsorship through PERM labor certification typically follows after an employee has established themselves in the role.
What qualifications does Ryder System expect for Customer Service Management positions?
Ryder typically looks for candidates with a bachelor's degree in business, supply chain, or a related field, combined with experience managing customer-facing teams in operations or logistics environments. Familiarity with fleet services, account management, or service-level agreement oversight strengthens your profile. For H-1B eligibility, the role must qualify as a specialty occupation requiring at least a bachelor's degree in a specific field.
How long does the visa sponsorship process take if Ryder System extends an offer?
If you're transferring an existing H-1B, Ryder can file a cap-exempt petition and you can begin work once USCIS receives it, typically within a few weeks of filing. New H-1B sponsorship requires the annual lottery, which runs in March for an October 1 start date, meaning there can be a six-month or longer gap between an offer and your authorized start date. PERM-based Green Card sponsorship runs on a separate, longer timeline.