Customer Service Management Jobs at PepsiCo with Visa Sponsorship
Customer Service Management jobs at PepsiCo span U.S. operations across frontline team leadership to regional service strategy roles. The company has a structured HR infrastructure that supports work authorization across multiple visa categories, making it a realistic target for international candidates building a long-term career in food and beverage.
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Get Access To All JobsINTRODUCTION
We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals. That’s why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we’re committed to performing well as individuals and in teams, to strengthen the company as a whole.
Are you hungry to be a part of the World’s largest portfolio of billion dollar food and beverage brands? Then now is the time to explore the Possibilities of PepsiCo.
Frito Lay is PepsiCo’s snack manufacturing, sales and distribution operating unit. They have the world’s largest portfolio of billion dollar foods and are specifically responsible for the growth of some of America’s favorite snack foods, including FRITOS®, LAY’S®, DORITOS®, CHEETOS®, AND TOSTITOS®.
Responsibilities
The Sales District Leader has responsibility for all aspects of managing a sales district comprised of 10-25 Route Sales Representatives (RSR’s). Each Sales District Leader leads a $5-15 Million dollar business. The DSL will be responsible for administrative and technical support, as well as facilitating information to your team. It is imperative that candidates have strong leadership skills, communication skills and thrive in a fast-paced, constantly changing work environment.
- Successfully interact with customers (store management) and effectively sell in/execute sales programs and initiatives
- Lead district meetings focused on a plan to achieve sales objectives and goals
- Conduct one-with-one meetings and “work withs” with RSR's to discuss performance, selling and customer service skills
- Coach RSR's to successfully sell against baseline and promotional opportunities
- Collect and interpret statistical data utilizing PepsiCo specific applications
- Partner with product supply team to create accurate forecasts based on promotions and historical performance to ensure product availability
- Prepare and deliver sales presentations to customers as required
- Ability to work a flexible schedule including early mornings, evenings and/or weekends
- Must be willing and able to lift up to 40 lbs. periodically
LOCATION
Please note this position will be based out of the Laredo, TX location
COMPENSATION AND BENEFITS
- The expected compensation range for this position is between $66,900 - $111,950.
- Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
- Bonus based on performance and eligibility target payout is 15% of annual salary paid out quarterly.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
- This role is eligible for mileage reimbursement based on the PepsiCo Travel and Expense Policy.
QUALIFICATIONS
- Bachelor’s degree preferred
- A minimum of 2 years managing frontline employees
- Consumer packaged goods experience in a Direct Store Delivery environment
- Highly motivated individual with excellent communication, negotiation, influencing, and follow up skills
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
- Requires Department of Transportation (DOT) certification and successful Motor Vehicle Report (MVR) review during pre-onboarding process
- Must be authorized to work in the United States
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement.
INTRODUCTION
We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals. That’s why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we’re committed to performing well as individuals and in teams, to strengthen the company as a whole.
Are you hungry to be a part of the World’s largest portfolio of billion dollar food and beverage brands? Then now is the time to explore the Possibilities of PepsiCo.
Frito Lay is PepsiCo’s snack manufacturing, sales and distribution operating unit. They have the world’s largest portfolio of billion dollar foods and are specifically responsible for the growth of some of America’s favorite snack foods, including FRITOS®, LAY’S®, DORITOS®, CHEETOS®, AND TOSTITOS®.
Responsibilities
The Sales District Leader has responsibility for all aspects of managing a sales district comprised of 10-25 Route Sales Representatives (RSR’s). Each Sales District Leader leads a $5-15 Million dollar business. The DSL will be responsible for administrative and technical support, as well as facilitating information to your team. It is imperative that candidates have strong leadership skills, communication skills and thrive in a fast-paced, constantly changing work environment.
- Successfully interact with customers (store management) and effectively sell in/execute sales programs and initiatives
- Lead district meetings focused on a plan to achieve sales objectives and goals
- Conduct one-with-one meetings and “work withs” with RSR's to discuss performance, selling and customer service skills
- Coach RSR's to successfully sell against baseline and promotional opportunities
- Collect and interpret statistical data utilizing PepsiCo specific applications
- Partner with product supply team to create accurate forecasts based on promotions and historical performance to ensure product availability
- Prepare and deliver sales presentations to customers as required
- Ability to work a flexible schedule including early mornings, evenings and/or weekends
- Must be willing and able to lift up to 40 lbs. periodically
LOCATION
Please note this position will be based out of the Laredo, TX location
COMPENSATION AND BENEFITS
- The expected compensation range for this position is between $66,900 - $111,950.
- Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
- Bonus based on performance and eligibility target payout is 15% of annual salary paid out quarterly.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
- This role is eligible for mileage reimbursement based on the PepsiCo Travel and Expense Policy.
QUALIFICATIONS
- Bachelor’s degree preferred
- A minimum of 2 years managing frontline employees
- Consumer packaged goods experience in a Direct Store Delivery environment
- Highly motivated individual with excellent communication, negotiation, influencing, and follow up skills
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
- Requires Department of Transportation (DOT) certification and successful Motor Vehicle Report (MVR) review during pre-onboarding process
- Must be authorized to work in the United States
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement.
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Get Access To All JobsTips for Finding Customer Service Management Jobs at PepsiCo
Frame your experience in supply chain terms
PepsiCo's customer service function sits inside its broader supply chain and commercial operations. Positioning your background around order management, distributor relations, or retail account coordination gives your application stronger alignment with how the company structures these teams.
Target roles outside major coastal markets
PepsiCo's U.S. footprint spans manufacturing hubs, regional distribution centers, and field sales offices across the Midwest and South. These locations often carry less hiring competition, and sponsors filing H-1B petitions for operational roles can face shorter internal review timelines.
Verify your OPT STEM extension eligibility early
F-1 students in supply chain, operations management, or business analytics programs may qualify for a 24-month STEM OPT extension. Confirming your CIP code with your DSO before accepting an offer prevents a gap if PepsiCo's H-1B sponsorship timeline extends past your standard 12-month period.
Understand how PepsiCo's PERM timeline affects your offer
For EB-2 or EB-3 Green Card sponsorship in Customer Service Management, PERM labor certification requires DOL to post the role and receive no qualified U.S. applicants. Starting this process often takes 12 to 18 months from hire date, so negotiating a start date with enough runway matters.
Search Migrate Mate to identify open roles by visa type
Customer Service Management positions at PepsiCo span several work authorization categories. Use Migrate Mate to filter open roles by the specific visa type you hold or need, so you're applying to positions where sponsorship is already confirmed rather than following up after the fact.
Prepare your credentials for TN classification at the offer stage
Canadian and Mexican nationals in management roles may qualify under the TN category if the position can be mapped to a qualifying USMCA occupation. Working with PepsiCo's immigration team pre-offer to confirm the role description supports TN classification avoids reclassification delays after signing.
Frequently Asked Questions
Does PepsiCo sponsor H-1B visas for Customer Service Managements?
Yes, PepsiCo sponsors H-1B visas for Customer Service Management roles where the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field. Because H-1B cap-subject petitions are lottery-based, PepsiCo's immigration team typically begins the process well before the April filing window. Cap-exempt pathways through affiliated nonprofit or research entities are not standard for this function.
How do I apply for Customer Service Management jobs at PepsiCo?
Applications go through PepsiCo's careers portal, where roles are listed by business unit and location. Migrate Mate also aggregates PepsiCo's open Customer Service Management positions filtered by visa sponsorship availability, which saves time if you're targeting roles where work authorization support is confirmed before you apply. Tailoring your resume to reflect PepsiCo's commercial and supply chain language improves screening outcomes.
Which visa types does PepsiCo commonly use for Customer Service Management roles?
PepsiCo supports H-1B sponsorship for specialty occupation roles, F-1 OPT and CPT for students and recent graduates, and TN visas for qualified Canadian and Mexican nationals. For longer-term permanent residency, PepsiCo can sponsor EB-2 or EB-3 Green Card pathways through the PERM labor certification process, typically initiated after a candidate has been employed for a defined period in the sponsoring role.
What qualifications does PepsiCo expect for Customer Service Management roles?
PepsiCo generally looks for candidates with a bachelor's degree in business, supply chain management, operations, or a related discipline. Relevant experience in account management, order fulfillment, or customer-facing operational roles within consumer goods or food and beverage strengthens an application. Leadership experience managing cross-functional teams or direct reports is a differentiating factor for mid-level and senior Customer Service Management positions.
How long does the sponsorship process take for a Customer Service Management role at PepsiCo?
Timeline depends on the visa category. H-1B cap-subject petitions follow USCIS's annual lottery cycle, with employment starting no earlier than October 1 of the fiscal year. TN status for Canadian nationals can be obtained at the port of entry on the day of travel. PERM-based Green Card sponsorship through EB-2 or EB-3 classification typically runs 18 to 36 months from initiation to I-140 approval, before adjustment of status or consular processing begins.