Customer Service Management Jobs at PepsiCo with Visa Sponsorship
PepsiCo hires Customer Service Management professionals across its U.S. operations, from frontline team leadership to regional service strategy roles. The company has a structured HR infrastructure that supports work authorization across multiple visa categories, making it a realistic target for international candidates building a long-term career in food and beverage.
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Get Access To All JobsGreat Pay. Great Benefits. Growth Opportunities.
Target Pay of $74,017
Benefits
- Medical, vision and dental
- Company-provided retirement benefits
- Paid time off
- World class training and growth opportunities
Are you ready to join a winning team? Pepsi Beverages North America (PBNA) is PepsiCo's beverage manufacturing, sales, and distribution operating unit. Now is the time to explore the opportunities of PBNA: what makes you unique makes us better. Small Format Sales Representatives play a key role in the success of our business by generating sales and delivering exceptional customer service. Together we perform with purpose!
What's different about Sales Representative positions at PBNA?
- Great benefits, pay, and incentives
- Exceptional brand recognition and industry-leading technology to make your job easier
Stability
- We are a Fortune 50 company that continues to grow
Task variety
- No two days are the same as you support a wide range of customers
- Fast-paced environment where you can work independently
Robust and successful employee development program
- We like to promote from within!
- Size and depth of Pepsi portfolio is what separates us from the competition
- A great culture with a family atmosphere
- Mileage reimbursement
Here is what it's like to be a Small Format Sales Representative with PBNA:
CLICK HERE to view our Sales Realistic Job Preview Video
Here's a bit more about what your job will be. Day to day you will:
- Be the primary store-level salesperson and key point of contact to small format accounts like convenience and gas stores, small grocery stores, drug stores, restaurants, etc.
- Generate sales by identifying opportunities, conducting business reviews, communicating with customers, and providing exceptional customer service
- Rotate and stock products on shelves and displays, in coolers, vending equipment, and customers' backrooms
- Prioritize and execute daily tasks while servicing up to 100 accounts throughout the week
- Get regular feedback for improvement via key metrics.
- Collaborate with cross-functional Pepsi partners to meet customer needs
- Learn new technologies, products, and selling skills to grow the accounts and create efficiencies
- Build displays, set up promotional materials and get a workout by lifting, loading, pushing, and pulling cases ranging from 20-45 lbs. Position requires standing, walking, reaching, and squatting while merchandising product.
- Support Pepsi's strong safety culture by adhering all safety standards and procedures
- Work across a wide variety of weather conditions
Requirements
We'll teach you what you need to know, but we do have a few minimum requirements:
- 18 years or older
- Must have car to access multi-store locations within assigned shift
- Valid U.S. driver's license and proof of insurance
Helpful experience:
- Merchandising
- Selling beverages and/or consumer products
- Executing in-store marketing
- Managing a route
- Working with financial targets
- Customer Service
READY TO JOIN OUR PEPSICO FAMILY? APPLY NOW
For positions that require use of a personal vehicle for a sales route, mileage reimbursement is provided.
Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public - following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role).
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
Shift: Days
Req Benefits: Paid time off subject to eligibility, including paid parental leave, vacation, sick, bereavement, and jury duty leave, and nine company holidays. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Programs (EAP), Insurance (Accident, Group Legal, Life), and defined contribution retirement plans.
Compensation: $74017 / year
Additional Details: The anticipated closing date is
Great Pay. Great Benefits. Growth Opportunities.
Target Pay of $74,017
Benefits
- Medical, vision and dental
- Company-provided retirement benefits
- Paid time off
- World class training and growth opportunities
Are you ready to join a winning team? Pepsi Beverages North America (PBNA) is PepsiCo's beverage manufacturing, sales, and distribution operating unit. Now is the time to explore the opportunities of PBNA: what makes you unique makes us better. Small Format Sales Representatives play a key role in the success of our business by generating sales and delivering exceptional customer service. Together we perform with purpose!
What's different about Sales Representative positions at PBNA?
- Great benefits, pay, and incentives
- Exceptional brand recognition and industry-leading technology to make your job easier
Stability
- We are a Fortune 50 company that continues to grow
Task variety
- No two days are the same as you support a wide range of customers
- Fast-paced environment where you can work independently
Robust and successful employee development program
- We like to promote from within!
- Size and depth of Pepsi portfolio is what separates us from the competition
- A great culture with a family atmosphere
- Mileage reimbursement
Here is what it's like to be a Small Format Sales Representative with PBNA:
CLICK HERE to view our Sales Realistic Job Preview Video
Here's a bit more about what your job will be. Day to day you will:
- Be the primary store-level salesperson and key point of contact to small format accounts like convenience and gas stores, small grocery stores, drug stores, restaurants, etc.
- Generate sales by identifying opportunities, conducting business reviews, communicating with customers, and providing exceptional customer service
- Rotate and stock products on shelves and displays, in coolers, vending equipment, and customers' backrooms
- Prioritize and execute daily tasks while servicing up to 100 accounts throughout the week
- Get regular feedback for improvement via key metrics.
- Collaborate with cross-functional Pepsi partners to meet customer needs
- Learn new technologies, products, and selling skills to grow the accounts and create efficiencies
- Build displays, set up promotional materials and get a workout by lifting, loading, pushing, and pulling cases ranging from 20-45 lbs. Position requires standing, walking, reaching, and squatting while merchandising product.
- Support Pepsi's strong safety culture by adhering all safety standards and procedures
- Work across a wide variety of weather conditions
Requirements
We'll teach you what you need to know, but we do have a few minimum requirements:
- 18 years or older
- Must have car to access multi-store locations within assigned shift
- Valid U.S. driver's license and proof of insurance
Helpful experience:
- Merchandising
- Selling beverages and/or consumer products
- Executing in-store marketing
- Managing a route
- Working with financial targets
- Customer Service
READY TO JOIN OUR PEPSICO FAMILY? APPLY NOW
For positions that require use of a personal vehicle for a sales route, mileage reimbursement is provided.
Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public - following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role).
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
Shift: Days
Req Benefits: Paid time off subject to eligibility, including paid parental leave, vacation, sick, bereavement, and jury duty leave, and nine company holidays. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Programs (EAP), Insurance (Accident, Group Legal, Life), and defined contribution retirement plans.
Compensation: $74017 / year
Additional Details: The anticipated closing date is
See all 186+ Customer Service Management at PepsiCo jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at PepsiCo roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at PepsiCo Jobs
Frame your experience in supply chain terms
PepsiCo's customer service function sits inside its broader supply chain and commercial operations. Positioning your background around order management, distributor relations, or retail account coordination gives your application stronger alignment with how the company structures these teams.
Target roles outside major coastal markets
PepsiCo's U.S. footprint spans manufacturing hubs, regional distribution centers, and field sales offices across the Midwest and South. These locations often carry less hiring competition, and sponsors filing H-1B petitions for operational roles can face shorter internal review timelines.
Verify your OPT STEM extension eligibility early
F-1 students in supply chain, operations management, or business analytics programs may qualify for a 24-month STEM OPT extension. Confirming your CIP code with your DSO before accepting an offer prevents a gap if PepsiCo's H-1B sponsorship timeline extends past your standard 12-month period.
Understand how PepsiCo's PERM timeline affects your offer
For EB-2 or EB-3 Green Card sponsorship in Customer Service Management, PERM labor certification requires DOL to post the role and receive no qualified U.S. applicants. Starting this process often takes 12 to 18 months from hire date, so negotiating a start date with enough runway matters.
Search Migrate Mate to identify open roles by visa type
Customer Service Management positions at PepsiCo span several work authorization categories. Use Migrate Mate to filter open roles by the specific visa type you hold or need, so you're applying to positions where sponsorship is already confirmed rather than following up after the fact.
Prepare your credentials for TN classification at the offer stage
Canadian and Mexican nationals in management roles may qualify under the TN category if the position can be mapped to a qualifying USMCA occupation. Working with PepsiCo's immigration team pre-offer to confirm the role description supports TN classification avoids reclassification delays after signing.
Customer Service Management at PepsiCo jobs are hiring across the US. Find yours.
Find Customer Service Management at PepsiCo JobsFrequently Asked Questions
Does PepsiCo sponsor H-1B visas for Customer Service Managements?
Yes, PepsiCo sponsors H-1B visas for Customer Service Management roles where the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field. Because H-1B cap-subject petitions are lottery-based, PepsiCo's immigration team typically begins the process well before the April filing window. Cap-exempt pathways through affiliated nonprofit or research entities are not standard for this function.
How do I apply for Customer Service Management jobs at PepsiCo?
Applications go through PepsiCo's careers portal, where roles are listed by business unit and location. Migrate Mate also aggregates PepsiCo's open Customer Service Management positions filtered by visa sponsorship availability, which saves time if you're targeting roles where work authorization support is confirmed before you apply. Tailoring your resume to reflect PepsiCo's commercial and supply chain language improves screening outcomes.
Which visa types does PepsiCo commonly use for Customer Service Management roles?
PepsiCo supports H-1B sponsorship for specialty occupation roles, F-1 OPT and CPT for students and recent graduates, and TN visas for qualified Canadian and Mexican nationals. For longer-term permanent residency, PepsiCo can sponsor EB-2 or EB-3 Green Card pathways through the PERM labor certification process, typically initiated after a candidate has been employed for a defined period in the sponsoring role.
What qualifications does PepsiCo expect for Customer Service Management roles?
PepsiCo generally looks for candidates with a bachelor's degree in business, supply chain management, operations, or a related discipline. Relevant experience in account management, order fulfillment, or customer-facing operational roles within consumer goods or food and beverage strengthens an application. Leadership experience managing cross-functional teams or direct reports is a differentiating factor for mid-level and senior Customer Service Management positions.
How long does the sponsorship process take for a Customer Service Management role at PepsiCo?
Timeline depends on the visa category. H-1B cap-subject petitions follow USCIS's annual lottery cycle, with employment starting no earlier than October 1 of the fiscal year. TN status for Canadian nationals can be obtained at the port of entry on the day of travel. PERM-based Green Card sponsorship through EB-2 or EB-3 classification typically runs 18 to 36 months from initiation to I-140 approval, before adjustment of status or consular processing begins.
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