Customer Service Management Jobs at Schneider Electric with Visa Sponsorship
Customer Service Management jobs at Schneider Electric lead service delivery and client relationships across the company's energy management and industrial automation divisions. The company has an established track record of sponsoring work visas for this function, making it a realistic target for international candidates in manufacturing-adjacent service roles.
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Get Access To All JobsINTRODUCTION
Supports a manufacturing facility with responsibility for quality system compliance, operational excellence, and continuous improvement initiatives across production operations.
Single-site responsibility with collaboration across regional and corporate quality functions as required.
ROLE AND RESPONSIBILITIES
- Maintain and improve the Quality Management System (QMS).
- Lead ISO 9001 compliance readiness activities.
- Plan, conduct, and follow up on internal quality audits.
- Support customer and external audits.
- Manage CAPA process and ensure timely closure of corrective actions.
- Perform root cause investigations using structured problem-solving methodologies.
- Create and maintain inspection plans, procedures, and quality documentation.
- Drive Lean Manufacturing and Continuous Improvement initiatives.
- Develop and implement Poka-Yoke solutions.
- Analyze quality data and identify opportunities for process improvement.
- Participate in new product and process introductions from a quality perspective.
- Train employees on quality system requirements and best practices.
Individual contributor role with significant cross-functional leadership responsibilities. Influences and coordinates activities across Quality, Manufacturing, Engineering, Supply Chain, and Operations teams.
BASIC QUALIFICATIONS
Education
- Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, Manufacturing Engineering, or related technical discipline.
Experience
- 3-7+ years of experience in Quality Engineering, Quality Systems, or Manufacturing Quality.
- Strong experience with ISO 9001 Quality Management Systems.
- Experience planning and conducting internal quality audits.
- Demonstrated success managing CAPA processes.
- Experience supporting manufacturing operations and continuous improvement initiatives.
- Experience creating inspection plans, control plans, and process documentation.
- Knowledge of root cause analysis and problem-solving methodologies.
Certifications (Desirable)
- Qualified Internal Auditor (ISO 9001).
- Lean Six Sigma Green Belt.
- ASQ certifications are a plus.
LOCAL BENEFITS
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.
COMPANY BOILERPLATE
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150,000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
INTRODUCTION
Supports a manufacturing facility with responsibility for quality system compliance, operational excellence, and continuous improvement initiatives across production operations.
Single-site responsibility with collaboration across regional and corporate quality functions as required.
ROLE AND RESPONSIBILITIES
- Maintain and improve the Quality Management System (QMS).
- Lead ISO 9001 compliance readiness activities.
- Plan, conduct, and follow up on internal quality audits.
- Support customer and external audits.
- Manage CAPA process and ensure timely closure of corrective actions.
- Perform root cause investigations using structured problem-solving methodologies.
- Create and maintain inspection plans, procedures, and quality documentation.
- Drive Lean Manufacturing and Continuous Improvement initiatives.
- Develop and implement Poka-Yoke solutions.
- Analyze quality data and identify opportunities for process improvement.
- Participate in new product and process introductions from a quality perspective.
- Train employees on quality system requirements and best practices.
Individual contributor role with significant cross-functional leadership responsibilities. Influences and coordinates activities across Quality, Manufacturing, Engineering, Supply Chain, and Operations teams.
BASIC QUALIFICATIONS
Education
- Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, Manufacturing Engineering, or related technical discipline.
Experience
- 3-7+ years of experience in Quality Engineering, Quality Systems, or Manufacturing Quality.
- Strong experience with ISO 9001 Quality Management Systems.
- Experience planning and conducting internal quality audits.
- Demonstrated success managing CAPA processes.
- Experience supporting manufacturing operations and continuous improvement initiatives.
- Experience creating inspection plans, control plans, and process documentation.
- Knowledge of root cause analysis and problem-solving methodologies.
Certifications (Desirable)
- Qualified Internal Auditor (ISO 9001).
- Lean Six Sigma Green Belt.
- ASQ certifications are a plus.
LOCAL BENEFITS
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.
COMPANY BOILERPLATE
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150,000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
See all Customer Service Management Jobs at Schneider Electric
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Schneider Electric.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Schneider Electric
Frame your credentials around industrial service operations
Schneider Electric's Customer Service Management roles sit within manufacturing and energy infrastructure contexts. Highlight experience managing service-level agreements, field service teams, or technical support escalations in industrial or B2B environments before you apply.
Target roles tied to specific business divisions
Schneider Electric organizes hiring across divisions like Energy Management and Industrial Automation. Roles in these divisions are more likely to carry visa sponsorship than corporate shared-service positions, so filter your search accordingly.
Confirm sponsorship intent before the final interview round
Ask directly during the recruiter screen whether the role is open to candidates requiring H-1B or E-3 sponsorship. Schneider Electric's HR teams handle sponsorship centrally, so a recruiter can usually confirm eligibility before you invest time in technical rounds.
Build your application around USCIS specialty occupation standards
For H-1B eligibility, your Customer Service Management role must qualify as a specialty occupation requiring a bachelor's degree in a specific field. Position your application materials around operations management, industrial engineering, or supply chain credentials to strengthen that connection.
Search Schneider Electric's open roles through Migrate Mate
Schneider Electric posts Customer Service Management roles across multiple regions and divisions. Use Migrate Mate to filter their current openings by visa sponsorship type so you only spend time on positions that match your work authorization situation.
Account for PERM timelines if pursuing permanent residence
Schneider Electric sponsors Green Cards through the PERM labor certification process for eligible employees in management roles. DOL processing for PERM applications currently runs 18 to 24 months, so raise this pathway early with your hiring manager if long-term status matters to your decision.
Frequently Asked Questions
Does Schneider Electric sponsor H-1B visas for Customer Service Managements?
Yes, Schneider Electric sponsors H-1B visas for Customer Service Management roles, particularly those tied to its energy management and industrial automation divisions. Sponsorship is handled centrally through the company's HR and legal teams. Your role will need to qualify as a specialty occupation under USCIS standards, so grounding your application in a relevant technical or business degree strengthens your petition.
Which visa types does Schneider Electric commonly use for Customer Service Management roles?
Schneider Electric sponsors H-1B visas for most professional hires requiring work authorization, and Australian citizens in this function may be eligible for the E-3 visa, which has no lottery and allows two-year renewable periods. For candidates pursuing long-term residency, Schneider Electric also supports EB-2 and EB-3 Green Card pathways through the PERM labor certification process administered by the DOL.
What qualifications and experience does Schneider Electric expect for Customer Service Management roles?
Schneider Electric generally looks for candidates with a bachelor's degree in business, operations management, industrial engineering, or a related field, combined with experience managing customer-facing teams or service delivery in a technical or manufacturing environment. Familiarity with service-level agreements, CRM platforms, and cross-functional coordination with field service or supply chain teams is commonly expected at the management level.
How do I apply for Customer Service Management jobs at Schneider Electric?
You can browse and apply for Customer Service Management openings at Schneider Electric through Migrate Mate, which filters roles by visa sponsorship type so you can identify positions aligned with your work authorization needs. Applications go through Schneider Electric's careers portal, and the process typically includes a recruiter screen, competency-based interviews, and a final round with the hiring team before any offer and sponsorship discussion.
How long does the visa sponsorship process take after receiving an offer from Schneider Electric?
For H-1B sponsorship, Schneider Electric's legal team files Form I-129 during the April cap season for an October 1 start date, meaning you may wait five to six months from lottery selection to your start date. E-3 visa applicants can move faster, with consular processing typically taking two to four weeks once the employer's Labor Condition Application is certified by the DOL. Premium processing is available for H-1B petitions and reduces USCIS adjudication to around 15 business days.