Customer Service Management Jobs at Schneider Electric with Visa Sponsorship

INTRODUCTION

Join us as a Customer Project Manager, where you'll lead customer projects from concept to completion. You'll manage teams, budgets, and timelines while ensuring quality delivery and building lasting customer relationships across diverse technology environments.

ROLE AND RESPONSIBILITIES

• Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order.
• Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors.
• Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
• Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
• Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions.
• Compares/differentiates/propose alternate products with additional customer value.
• Solves problems with customer interaction that results in positive feedback and improved relationship.
• Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.

BASIC QUALIFICATIONS

• 4-year engineering degree in ME/EE/IE.
• Industry experience a plus.
• The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi-task, work in a fast-paced environment and have time management skills.
• In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include MS Office, MS Excel and MS Access.
• CAPM certification a plus.

PREFERRED QUALIFICATIONS

Key Skills:

• Prioritization — intermediate level; balancing competing demands across multiple projects and stakeholders
• Analytical thinking — developing level; assessing project data to inform decisions and identify improvement areas
• Communication — developing level; keeping teams and customers aligned throughout the project lifecycle
• Customer orientation — developing level; ensuring project delivery meets customer expectations and builds trust
• Decision making — developing level; making timely calls on methods, tactics, and processes under general guidance
• Digital literacy — developing level; leveraging tools and platforms to track progress and report outcomes
• Project management — developing level; coordinating schedules, resources, and deliverables across project phases
• Operational efficiency — developing level; streamlining execution to reduce costs while maintaining quality

• High-visibility role where your work directly impacts customer success and business outcomes
• Opportunity to lead diverse, global teams and grow your project leadership expertise
• Collaborative culture that supports continuous learning and professional development
• Exposure to a wide range of Capex and Opex projects, expanding your technical and strategic skill set

Ready to lead projects that matter? Apply today and make your mark!

LOCATION

Location: U.S. based position

COMPENSATION

• Expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

BENEFITS

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

EEO STATEMENT

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.