Customer Service Management Jobs at Veeva Systems with Visa Sponsorship

INTRODUCTION

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

ROLE

You will be responsible for leading a team of Product Managers working on Veeva RIM. You will be responsible for defining and communicating the product strategy and roadmap to internal and external customers, working with your team to design the solution for regulatory process efficiency. You will work closely with the engineering team to bring your vision to life. In this role, you will have the opportunity to work with a team of Life Sciences industry and technology A-players, who are bringing the next generation of Veeva products to market to improve the lives of millions.

• Lead and mentor a team of talented Product Managers
• Define direction on product features and vision
• Design innovative product features to support the management and submission of content that ultimately is submitted to Health Authorities worldwide
• Review and author high quality design specifications within an agile methodology
• Prioritize features based on strategic initiatives, customer requirements, and internal technical needs
• Collaborate with customers, services, support, market strategy, and sales to understand business needs and ensure customer success
• Partner with the engineering and QA teams to drive high quality product feature implementation
• Be the product evangelist - become a subject matter expert for internal stakeholders and external customers

BASIC QUALIFICATIONS

• Experience leading and developing product management teams
• 3+ years in product management leadership role
• 5+ years of experience in SaaS product lifecycle and ability to develop short- and long-term product roadmap and plans based on client and market requirements
• Experience interacting with customers, development, and consulting teams, both local and remote
• Ability to work independently in a dynamic environment, with little direct supervision
• Strong communication skills: written, verbal, and formal presentation
• Technical skills to translate business requirements into terms that developers can understand
• Must be able to travel 25%

PREFERRED QUALIFICATIONS

• Experience using Veeva Vault RIM
• 5+ years of experience in Regulatory (or other regulated industry)
• Working knowledge of submission publishing, review and archiving processes and procedures, understanding of various submission standards and the impact of these standards on day-to-day regulatory activities

PERKS & BENEFITS

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

COMPENSATION

• Base pay: $150,000 - $240,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.