Customer Support Jobs at World Market with Visa Sponsorship
Customer Support roles at World Market span store-level service and digital channels, with responsibilities tied closely to the company's retail calendar. World Market has sponsored candidates through multiple visa pathways for this function, making it a realistic target if you're navigating work authorization in the U.S.
See All Customer Support at World Market JobsOverview
Showing 5 of 59+ Customer Support Jobs at World Market jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 59+ Customer Support Jobs at World Market
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at World Market.
Get Access To All JobsINTRODUCTION
Why You’ll Love World Market
For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!
What You’ll Enjoy:
- Flexible scheduling that supports your lifestyle & work-life balance
- Up to 30% shopping discount on our unique finds for you and your designated shopper
- Working with a team who thinks the world of you
- Wellness resources to be and do your best
- Anniversary and recognition programs that celebrate you
- Hands-on training for career growth made for you
- Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more
ROLE AND RESPONSIBILITIES
As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.
In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Your primary job responsibilities will include but are not limited to:
- Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
- Coordinate with Store Manager to plan freight processing
- Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
- Maintain and manage stockroom organization and standards
- Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
- Consistently exemplify, maintain, and foster the culture and values of World Market
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
BASIC QUALIFICATIONS
Skills & Experience You’ll Bring:
- Proven experience delivering results, customer experience, and operational results in a fast-paced environment
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Ability to plan and prioritize according to the needs of the business
- Strong sense of urgency
- Attention to detail
- Creative problem solving
- Sound decision-making skills
- Effective delegation and validation skills
- Ability to execute daily priorities efficiently
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
- Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
- Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
- Minimum Age: 21 years
COMPENSATION
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
INTRODUCTION
Why You’ll Love World Market
For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!
What You’ll Enjoy:
- Flexible scheduling that supports your lifestyle & work-life balance
- Up to 30% shopping discount on our unique finds for you and your designated shopper
- Working with a team who thinks the world of you
- Wellness resources to be and do your best
- Anniversary and recognition programs that celebrate you
- Hands-on training for career growth made for you
- Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more
ROLE AND RESPONSIBILITIES
As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.
In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Your primary job responsibilities will include but are not limited to:
- Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
- Coordinate with Store Manager to plan freight processing
- Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
- Maintain and manage stockroom organization and standards
- Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
- Consistently exemplify, maintain, and foster the culture and values of World Market
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
BASIC QUALIFICATIONS
Skills & Experience You’ll Bring:
- Proven experience delivering results, customer experience, and operational results in a fast-paced environment
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Ability to plan and prioritize according to the needs of the business
- Strong sense of urgency
- Attention to detail
- Creative problem solving
- Sound decision-making skills
- Effective delegation and validation skills
- Ability to execute daily priorities efficiently
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
- Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
- Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
- Minimum Age: 21 years
COMPENSATION
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
See all 59+ Customer Support at World Market jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at World Market roles.
Get Access To All JobsTips for Finding Customer Support Jobs at World Market Jobs
Align your resume to retail service cycles
World Market's Customer Support hiring peaks around seasonal inventory builds and holiday sales windows. Highlight experience with high-volume customer interactions, returns processing, and product knowledge in specialty or imported goods to match what hiring managers are actively scanning for.
Clarify your OPT or CPT authorization early
If you're on F-1 status, confirm your OPT start date aligns with World Market's onboarding timeline before applying. Retail support roles often have firm start dates tied to store schedules, and a gap between offer and your authorized work start date can cost you the position.
Target stores near university-dense markets
World Market locations in college-adjacent metros tend to have more experience onboarding international hires. Applying to stores or regional teams in those areas increases the likelihood that the local HR contact already understands work authorization documentation and E-Verify requirements.
Raise visa sponsorship during the offer stage
Bring up sponsorship needs after you've received a conditional offer, not during the initial screening. For TN or EB categories, frame it as a straightforward process rather than an open question, and come prepared with a clear explanation of what the employer's role in the filing looks like.
Understand how PERM applies to your pathway
EB-2 and EB-3 sponsorship for Customer Support roles requires the employer to complete PERM labor certification through DOL before USCIS can act on your petition. Ask the hiring team whether they work with outside immigration counsel, since that determines how smoothly the PERM recruitment process runs.
Search for open roles using Migrate Mate
Filter for Customer Support openings at World Market on Migrate Mate to see which positions are actively listed alongside their sponsorship history. That context helps you prioritize applications to roles where the company has already demonstrated a willingness to support work authorization for this function.
Customer Support at World Market jobs are hiring across the US. Find yours.
Find Customer Support at World Market JobsFrequently Asked Questions
Does World Market sponsor H-1B visas for Customer Supports?
World Market's sponsorship activity for Customer Support roles has centered on pathways like EB-2, EB-3, F-1 OPT, F-1 CPT, and TN rather than H-1B. H-1B classification requires the role to qualify as a specialty occupation under USCIS standards, which is a higher bar for most frontline or generalist Customer Support positions in retail. If H-1B is your primary pathway, confirm the specific role's duties with the hiring team before applying.
Which visa types are commonly used for Customer Support roles at World Market?
World Market has sponsored Customer Support candidates through F-1 OPT, F-1 CPT, TN, and employment-based immigrant categories including EB-2 and EB-3. F-1 OPT is the most common entry point for recent graduates, while TN is available to Canadian and Mexican nationals in qualifying professional classifications. EB-2 and EB-3 represent longer-term sponsorship commitments that require PERM labor certification through DOL before USCIS can process the immigrant petition.
What qualifications or experience does World Market expect for Customer Support roles?
World Market typically looks for experience in retail or service environments where you've handled customer inquiries, product questions, and order or return processes. Familiarity with specialty or international goods is a practical advantage given the company's product mix. For sponsored candidates, clear communication skills and availability that aligns with store or contact center hours are consistently prioritized over formal degree requirements in this function.
How do I apply for Customer Support jobs at World Market?
You can browse open Customer Support positions at World Market through Migrate Mate, which surfaces listings alongside sponsorship context so you can prioritize roles where the company has supported work authorization. When applying directly, tailor your application to World Market's product focus and retail service environment. If you're on F-1 OPT or CPT, confirm your authorized work start date aligns with their onboarding window before submitting.
How do I manage the timing between a World Market offer and my visa filing?
Timing depends heavily on your visa category. F-1 OPT and CPT authorization can typically be confirmed within a few weeks if your DSO acts promptly. TN classification for Canadian nationals can often be obtained at the port of entry, which makes the timeline relatively tight. EB-2 and EB-3 pathways involve PERM, USCIS petition processing, and potentially consular or adjustment of status steps, which means you and the employer should begin discussing sponsorship well before your current work authorization expires.
See which Customer Support at World Market employers are hiring and sponsoring visas right now.
Search Customer Support at World Market Jobs