Entry Level Customer Care Team Leader Jobs
New grad customer care team leader jobs welcome recent graduates and entry level candidates with zero to two years of experience, where demonstrated internship work or a strong customer-facing background can matter more than a long resume. Most openings are on-site roles across Retail, Healthcare & Medical Services, and Distribution & Wholesale, with employers like American Eagle Outfitters, Meijer, and Target hiring at this level now.
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Showing 5 of 268+ Entry Level Customer Care Team Leader jobs
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
Please review the job profile below and apply today!
ROLE AND RESPONSIBILITIES
Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
What You'll be Doing:
- Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
- Responsible for staffing, selection and hiring to achieve staffing needs.
- Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
- Documents and applies disciplinary actions and makes recommendations concerning discharge.
- Responsible for P&L, achieving sales and maintaining shrink for the department.
- Models exceptional, fast and friendly customer service.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
- Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
- Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
- Promotes a safe work environment.
- Reliable and consistent attendance required.
- Performs other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma or its equivalent required.
- 2-3 years of related retail experience.
- One year of management experience.
- Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
- Demonstrated ability to resolve conflict and by addressing root cause issues.
- Demonstrated ability to manage multiple tasks.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
- Demonstrated ability to teach suggestive selling.
- Demonstrated ability to lead an organization that practices working safely at all times.
- Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
- Successful completion of all required certifications.
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
Please review the job profile below and apply today!
ROLE AND RESPONSIBILITIES
Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
What You'll be Doing:
- Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
- Responsible for staffing, selection and hiring to achieve staffing needs.
- Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
- Documents and applies disciplinary actions and makes recommendations concerning discharge.
- Responsible for P&L, achieving sales and maintaining shrink for the department.
- Models exceptional, fast and friendly customer service.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
- Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
- Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
- Promotes a safe work environment.
- Reliable and consistent attendance required.
- Performs other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma or its equivalent required.
- 2-3 years of related retail experience.
- One year of management experience.
- Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
- Demonstrated ability to resolve conflict and by addressing root cause issues.
- Demonstrated ability to manage multiple tasks.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
- Demonstrated ability to teach suggestive selling.
- Demonstrated ability to lead an organization that practices working safely at all times.
- Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
- Successful completion of all required certifications.
See All 268+ Entry Level Customer Care Team Leader Jobs
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Find JobsEntry Level Customer Care Team Leader Job Market
Who's Hiring
- American Eagle Outfitters70
- Meijer23
- Target23
- Brightview10
- Giant Eagle10
Top Industries Hiring
- Retail118
- Healthcare & Medical Services42
- Distribution & Wholesale27
- Education7
- Manufacturing6
Entry Level Customer Care Team Leader Jobs: Frequently Asked Questions
How do I get an entry level customer care team leader job?
Focus on customer-facing experience from any setting, whether retail, hospitality, or volunteer work, and highlight moments where you coached a peer or resolved a difficult situation independently. Employers at this level look for candidates who show communication skills, composure under pressure, and an early instinct for guiding a team, even informally. A cover letter that speaks directly to those moments gives you a real edge.
Which companies hire entry level customer care team leaders?
Companies hiring entry level customer care team leaders right now include American Eagle Outfitters, Meijer, and Target, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from service-oriented businesses that promote from within and train new leaders on the job rather than requiring prior management experience.
Are there remote entry level customer care team leader jobs?
Yes, though most openings at this level lean on-site. About 4% of entry level customer care team leader openings are remote or hybrid as of November 2026, giving candidates outside major cities a realistic path in. Remote roles at this stage often support distributed service teams and require strong written communication and self-direction.
Are these new grad customer care team leader jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no management experience. A new grad friendly posting typically lists zero to two years of experience as sufficient, counts internships or part-time customer service work toward that threshold, or values a demonstrated portfolio of team contributions over formal credentials.
Which industries hire the most entry level customer care team leaders?
Entry Level customer care team leader roles concentrate in Retail, Healthcare & Medical Services, and Distribution & Wholesale, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the entry level because high customer volume and frequent staff turnover create ongoing demand for supervisory candidates who can step into leadership roles quickly with structured onboarding.