Entry Level Customer Service Account Manager Jobs
New grad customer service account manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated client communication skills can matter more than a long resume. Most openings are on-site roles across Insurance, Technology & Software, and Banking & Financial Services, with employers like State Farm, Toast, and iHeartMedia hiring at this level now.
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Showing 5 of 2,198+ Entry Level Customer Service Account Manager jobs
Job no: 498414
Work type: Staff
Location: Grand Rapids, MI 49503
Categories: Clerical
Position Title: Account Specialist
Location: Grand Rapids (Kendall)
Department:
45000 - KCAD Dean's Office
Advertised Salary: $23.43. Hourly rate pursuant to FSU and CTA/MEA-NEA Agreement. Comprehensive benefit package (health care, vacation, etc.).
Benefits:
Comprehensive benefit package (health care, vacation, etc.).
Clerical Tech Association (CTA)
FLSA: Non-Exempt
Temporary/Continuing: Continuing
Part-Time/Full-Time: Full-Time
Union Group: Clerical-Technical Association (MEA-NEA)
Term of Position: 12 Month
At Will/Just Cause: Just Cause
Summary of Position:
Kendall College of Art and Design at Ferris State University is seeking an Account Specialist to support the College's academic programs and operations. This position independently performs a variety of complex accounting and budgetary responsibilities, including reconciling financial activity between TouchNet, Banner, and other accounting systems.
The successful candidate will support effective budget planning and financial management across the College while conducting periodic reviews of departmental accounting practices to ensure consistency with University and College policies and procedures. Responsibilities also include communicating and implementing accounting procedures, identifying opportunities for process improvement, proposing procedural changes when appropriate, and assisting with the development and documentation of accounting policies and procedures for KCAD.
This position requires strong analytical and organizational skills, attention to detail, sound judgment, and the ability to communicate effectively, both orally and in writing, with internal and external constituents.
The anticipated start date for this position is January 2027. However, this is an estimated date and may be revised as needed.
Position Type: Staff
Required Education:
Bachelor's degree in business, accounting, or a closely related field, or an equivalent combination of appropriate education and work experience.
The listed requirements represent the knowledge, skills, and/or abilities required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education: Two years of full-time, related work experience equals one year of education.
Required Work Experience:
Two years of full-time accounting experience in an office setting or equivalent. Strong computer knowledge, including proficiency in Microsoft Office and web-based transactions. Previous experience using an electronic bookkeeping system.
Two years of part-time work are equivalent to one year of full-time work.
Required Licenses and Certifications:
Physical Demands:
* Office Environment
* Bending
* Carrying
* Moving
* Reaching
* Sitting
* Repetitive movement
* Standing
Additional Education/Experiences to be Considered:
Higher education work experience is preferred. Experience with Concur and Banner.
Essential Duties/Responsibilities:
Reports directly to the assigned supervisor.
Responsible for maintaining the confidentiality of designated information.
Performs all duties in compliance with University policies and procedures and state and federal requirements.
Performs all duties as listed in the Account Clerk 1, 2, and 3 position descriptions.
Balance a variety of transactions to Banner, as required.
Independently evaluate, analyze, investigate, and resolve budgetary transactions and issues.
Collaborate with college administration on budget reporting, planning, and forecasting.
Identify and evaluate problems and propose solutions to budgetary, procedural, and policy issues.
Monitor compliance with various policies and procedures.
Serve as the main resource for office accounting issues.
Assist with special projects and reports; assist auditors as required.
Attend meetings as assigned.
Recommend technology enhancements to improve the flow of financial information and systems.
Assist in developing procedures for department employees on FSU policies and in implementing them.
Differentiate among several types of funding, including general, designated, development, grant, project, and scholarships, and between base budget and self-funded budget.
Work with outside agencies, including work on grants and contracts as needed.
Independently answer inquiries from a variety of internal and external sources and provide explanations and interpretations of policies, practices, and procedures.
Administer control of the Purchasing Card and prepare and/or oversee multiple payment reports.
Serve as a liaison between the Accounting, Purchasing, and Financial Services offices for department requests and inquiries. Serving as a liaison between the college and Academic Affairs on budgetary matters.
Train clerical and administrative staff on accounting-related issues, including policy, procedures, and accounting applications.
Provide quality control by way of real-time monitoring and auditing of college accounting activities at all levels.
Carries out responsibilities in accordance with university policies and applicable laws.
Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:
Recommend for hire, train, and provide backup supervision for student employees.
Skills and Abilities:
Perform mathematical computations, recordkeeping, balancing, and accounting duties with a high degree of accuracy.
Input, retrieve, download, merge, and output information from various software programs and systems.
Use computer software such as spreadsheets, databases, word processing, and other office-specific software.
Operate a variety of office machines and equipment, such as computers, calculators, facsimile machines, multi-line telephones, and copiers.
Plan, organize, and make sound judgments and decisions.
Direct and train others in the performance of the characteristic duties.
Communicate effectively with a variety of students, faculty, staff, visitors, and external audiences in a variety of situations, both orally and in written form.
Work effectively under pressure and deadlines.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Required Documents:
* Cover Letter
* Resume
* Unofficial Transcript 1
Optional Documents:
Special Instructions to Applicants:
Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of the unofficial transcript of their bachelor's degree. The transcript must include the institution name, applicant name, date the degree was attained, and the degree awarded. The individual hired will be required to submit an official transcript.
If you do not have a college transcript that meets the required education listed, please write a justification explaining how your work experience is equivalent to the required education, and attach it in lieu of the transcript. The transcript must include the institution name, applicant name, date the degree was attained, and the degree awarded.
Initial Application Review Date:
November 30, 2026
Open Until Position is Filled?: Yes
Posting Close Date:
EEO Statement:
Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Advertised: 13 Nov 2026 Eastern Standard Time
Applications close:
Job no: 498414
Work type: Staff
Location: Grand Rapids, MI 49503
Categories: Clerical
Position Title: Account Specialist
Location: Grand Rapids (Kendall)
Department:
45000 - KCAD Dean's Office
Advertised Salary: $23.43. Hourly rate pursuant to FSU and CTA/MEA-NEA Agreement. Comprehensive benefit package (health care, vacation, etc.).
Benefits:
Comprehensive benefit package (health care, vacation, etc.).
Clerical Tech Association (CTA)
FLSA: Non-Exempt
Temporary/Continuing: Continuing
Part-Time/Full-Time: Full-Time
Union Group: Clerical-Technical Association (MEA-NEA)
Term of Position: 12 Month
At Will/Just Cause: Just Cause
Summary of Position:
Kendall College of Art and Design at Ferris State University is seeking an Account Specialist to support the College's academic programs and operations. This position independently performs a variety of complex accounting and budgetary responsibilities, including reconciling financial activity between TouchNet, Banner, and other accounting systems.
The successful candidate will support effective budget planning and financial management across the College while conducting periodic reviews of departmental accounting practices to ensure consistency with University and College policies and procedures. Responsibilities also include communicating and implementing accounting procedures, identifying opportunities for process improvement, proposing procedural changes when appropriate, and assisting with the development and documentation of accounting policies and procedures for KCAD.
This position requires strong analytical and organizational skills, attention to detail, sound judgment, and the ability to communicate effectively, both orally and in writing, with internal and external constituents.
The anticipated start date for this position is January 2027. However, this is an estimated date and may be revised as needed.
Position Type: Staff
Required Education:
Bachelor's degree in business, accounting, or a closely related field, or an equivalent combination of appropriate education and work experience.
The listed requirements represent the knowledge, skills, and/or abilities required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education: Two years of full-time, related work experience equals one year of education.
Required Work Experience:
Two years of full-time accounting experience in an office setting or equivalent. Strong computer knowledge, including proficiency in Microsoft Office and web-based transactions. Previous experience using an electronic bookkeeping system.
Two years of part-time work are equivalent to one year of full-time work.
Required Licenses and Certifications:
Physical Demands:
* Office Environment
* Bending
* Carrying
* Moving
* Reaching
* Sitting
* Repetitive movement
* Standing
Additional Education/Experiences to be Considered:
Higher education work experience is preferred. Experience with Concur and Banner.
Essential Duties/Responsibilities:
Reports directly to the assigned supervisor.
Responsible for maintaining the confidentiality of designated information.
Performs all duties in compliance with University policies and procedures and state and federal requirements.
Performs all duties as listed in the Account Clerk 1, 2, and 3 position descriptions.
Balance a variety of transactions to Banner, as required.
Independently evaluate, analyze, investigate, and resolve budgetary transactions and issues.
Collaborate with college administration on budget reporting, planning, and forecasting.
Identify and evaluate problems and propose solutions to budgetary, procedural, and policy issues.
Monitor compliance with various policies and procedures.
Serve as the main resource for office accounting issues.
Assist with special projects and reports; assist auditors as required.
Attend meetings as assigned.
Recommend technology enhancements to improve the flow of financial information and systems.
Assist in developing procedures for department employees on FSU policies and in implementing them.
Differentiate among several types of funding, including general, designated, development, grant, project, and scholarships, and between base budget and self-funded budget.
Work with outside agencies, including work on grants and contracts as needed.
Independently answer inquiries from a variety of internal and external sources and provide explanations and interpretations of policies, practices, and procedures.
Administer control of the Purchasing Card and prepare and/or oversee multiple payment reports.
Serve as a liaison between the Accounting, Purchasing, and Financial Services offices for department requests and inquiries. Serving as a liaison between the college and Academic Affairs on budgetary matters.
Train clerical and administrative staff on accounting-related issues, including policy, procedures, and accounting applications.
Provide quality control by way of real-time monitoring and auditing of college accounting activities at all levels.
Carries out responsibilities in accordance with university policies and applicable laws.
Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:
Recommend for hire, train, and provide backup supervision for student employees.
Skills and Abilities:
Perform mathematical computations, recordkeeping, balancing, and accounting duties with a high degree of accuracy.
Input, retrieve, download, merge, and output information from various software programs and systems.
Use computer software such as spreadsheets, databases, word processing, and other office-specific software.
Operate a variety of office machines and equipment, such as computers, calculators, facsimile machines, multi-line telephones, and copiers.
Plan, organize, and make sound judgments and decisions.
Direct and train others in the performance of the characteristic duties.
Communicate effectively with a variety of students, faculty, staff, visitors, and external audiences in a variety of situations, both orally and in written form.
Work effectively under pressure and deadlines.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Required Documents:
* Cover Letter
* Resume
* Unofficial Transcript 1
Optional Documents:
Special Instructions to Applicants:
Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of the unofficial transcript of their bachelor's degree. The transcript must include the institution name, applicant name, date the degree was attained, and the degree awarded. The individual hired will be required to submit an official transcript.
If you do not have a college transcript that meets the required education listed, please write a justification explaining how your work experience is equivalent to the required education, and attach it in lieu of the transcript. The transcript must include the institution name, applicant name, date the degree was attained, and the degree awarded.
Initial Application Review Date:
November 30, 2026
Open Until Position is Filled?: Yes
Posting Close Date:
EEO Statement:
Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Advertised: 13 Nov 2026 Eastern Standard Time
Applications close:
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Find JobsEntry Level Customer Service Account Manager Job Market
Who's Hiring
- State Farm1,110
- Toast42
- iHeartMedia35
- Harness29
- T-Mobile26
Top Industries Hiring
- Insurance1,158
- Technology & Software393
- Banking & Financial Services198
- Consulting & Professional Services73
- Healthcare & Medical Services64
Entry Level Customer Service Account Manager Jobs: Frequently Asked Questions
How do I get an entry level customer service account manager job?
Start by highlighting any client-facing experience, even from internships, campus jobs, or volunteer work, since employers at this level prioritize communication skills and a service mindset over years on the job. A concise resume that shows you can manage relationships, resolve issues, and stay organized will stand out. Certifications in CRM tools or customer success platforms can also give a junior candidate an edge in a competitive pool.
Which companies hire entry level customer service account managers?
Companies hiring entry level customer service account managers right now include State Farm, Toast, and iHeartMedia, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size firms and regional offices that build their account management teams from the ground up with new grad talent.
Are there remote entry level customer service account manager jobs?
Yes, though on-site and hybrid openings still dominate at this experience level. About 27% of entry level customer service account manager openings are remote or hybrid as of November 2026, so candidates who can commit to an office schedule will find the widest range of opportunities, while fully remote roles do exist for those who prefer them.
Are these new grad customer service account manager jobs?
Yes, the listings on this page include new grad, recent graduate, and junior customer service account manager roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or part-time work as qualifying background, or invites candidates to submit a portfolio of client projects. If a job description omits a specific year requirement, it is usually open to new grad applicants.
Which industries hire the most entry level customer service account managers?
Entry Level customer service account manager roles concentrate in Insurance, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because their business models depend on ongoing client relationships and account retention, creating a steady need for junior talent who can grow into full ownership of a portfolio.