Entry Level Customer Operations Lead Jobs
New grad customer operations lead jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or hands-on project examples can matter more than a lengthy resume. Most openings mix on-site and remote settings across Insurance, Banking & Financial Services, and Retail, with employers like State Farm, Circle K, and Public Storage hiring at this level now.
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Showing 5 of 1,823+ Entry Level Customer Operations Lead jobs
INTRODUCTION
Primary Location Remote
Department Customer Service
Shift Day (United States of America)
Schedule Full time
Weekly Hours 40
FTE 1
Employee Status Regular
Expected Starting Pay Range $18.66 - $22.89
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
JOB RESPONSIBILITIES
Billing: Compile and prepare patient charges. Prepare invoices billings, UB-04 and 1500 claim forms to be sent to 3rd party payers for payment indicating individual line items for services and total costs. Review charges. Obtain and evaluate family, third party payers and agency resources for payment of charges. Managing patient billing and ensure procedures are billed according to contracts, transmit or mail all paper and claims, and review correspondence and follow up as needed.
Systems Support: Maintain and update departmental system, including templates, and payer and physician information.
Collaboration: Act as a preceptor for new employees. Perform specialty services functions. Act as a resource within the department/division. Provide instruction for performing non-routine functions. Serve as a liaison between Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patent Financial Services and other Cincinnati Children's departments.
Financial Support: Obtain and evaluate family, third party payers and agency resources for payment of charges. Counsel patient on third party coverage and present financial aspects. Determine eligibility for State Medicaid, Social Security and other outside funding. Complete necessary paperwork for eligible patients, including medical and financial applications. Coordinate inpatient and outpatient admissions. Coordinate information with the inpatient and outpatient charge systems. Input charges and relative information. Manage accounts receivable data and collection information, ensure timeliness and accuracy. Research third party payers and community physician charges in order to maintain usual and customary as well as competitive charges. Check and update charge master. Conduct utilization review for the division from insurance companies and working in conjunction with Cincinnati Children's Utilization Review department. Process, post, and balance payments to accounts timely, accurately, and in the correct period.
Quality: Provide Quality Assurance reports for the division.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
About us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
- Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
- Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
- One of the nation's America’s Most Innovative Companies as noted by Fortune
- Consistently certified as great place to work
- A Leading Disability Employer as noted by the National Organization on Disability
- Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
INTRODUCTION
Primary Location Remote
Department Customer Service
Shift Day (United States of America)
Schedule Full time
Weekly Hours 40
FTE 1
Employee Status Regular
Expected Starting Pay Range $18.66 - $22.89
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
JOB RESPONSIBILITIES
Billing: Compile and prepare patient charges. Prepare invoices billings, UB-04 and 1500 claim forms to be sent to 3rd party payers for payment indicating individual line items for services and total costs. Review charges. Obtain and evaluate family, third party payers and agency resources for payment of charges. Managing patient billing and ensure procedures are billed according to contracts, transmit or mail all paper and claims, and review correspondence and follow up as needed.
Systems Support: Maintain and update departmental system, including templates, and payer and physician information.
Collaboration: Act as a preceptor for new employees. Perform specialty services functions. Act as a resource within the department/division. Provide instruction for performing non-routine functions. Serve as a liaison between Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patent Financial Services and other Cincinnati Children's departments.
Financial Support: Obtain and evaluate family, third party payers and agency resources for payment of charges. Counsel patient on third party coverage and present financial aspects. Determine eligibility for State Medicaid, Social Security and other outside funding. Complete necessary paperwork for eligible patients, including medical and financial applications. Coordinate inpatient and outpatient admissions. Coordinate information with the inpatient and outpatient charge systems. Input charges and relative information. Manage accounts receivable data and collection information, ensure timeliness and accuracy. Research third party payers and community physician charges in order to maintain usual and customary as well as competitive charges. Check and update charge master. Conduct utilization review for the division from insurance companies and working in conjunction with Cincinnati Children's Utilization Review department. Process, post, and balance payments to accounts timely, accurately, and in the correct period.
Quality: Provide Quality Assurance reports for the division.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
About us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
- Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
- Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
- One of the nation's America’s Most Innovative Companies as noted by Fortune
- Consistently certified as great place to work
- A Leading Disability Employer as noted by the National Organization on Disability
- Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
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Find JobsEntry Level Customer Operations Lead Job Market
Who's Hiring
- State Farm955
- Circle K201
- Public Storage46
- Unifi42
- Amazon24
Top Industries Hiring
- Insurance1,006
- Banking & Financial Services213
- Retail210
- Technology & Software117
- Transportation & Logistics89
Entry Level Customer Operations Lead Jobs: Frequently Asked Questions
How do I get an entry level customer operations lead job?
Focus on demonstrating process thinking and cross-functional communication, the two skills entry level customer operations lead employers value most. Highlight any internship, volunteer coordination, or class project where you managed a workflow or resolved a customer issue. Familiarity with tools like CRMs, ticketing systems, or spreadsheet-based reporting gives candidates a clear edge over others with similar experience.
Which companies hire entry level customer operations leads?
Companies hiring entry level customer operations leads right now include State Farm, Circle K, and Public Storage, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from growth-stage startups and mid-size companies building out their customer success or operations teams for the first time.
Are there remote entry level customer operations lead jobs?
Yes, though availability varies by industry and employer. About 11% of entry level customer operations lead openings are remote or hybrid as of November 2026, making this a realistic option for new graduates who want flexibility while building their careers. Hybrid roles are especially common at companies that require occasional on-site collaboration with operations or support teams.
Are these new grad customer operations lead jobs?
Yes. Many of the listings here are new grad and junior roles that explicitly welcome candidates with zero to two years of experience, recent graduates, or applicants with relevant internships in lieu of full-time history. A new grad posting typically accepts a portfolio of coursework, a completed internship, or a part-time operations role as qualifying experience instead of requiring a traditional career background.
Which industries hire the most entry level customer operations leads?
Entry Level customer operations lead roles concentrate in Insurance, Banking & Financial Services, and Retail, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive entry level hiring because rapid customer volume growth creates an immediate need for organized, process-oriented people who can step in and help scale support and operations functions quickly.