Customer Enablement Manager Jobs in Michigan

Job Description

Epoch Sports is seeking an enthusiastic and organized Mobile Marketing Manager to join our team. This entry to mid-level position will report directly to the Vice President and serve as a front-facing representative of the Epoch Sports brand at mobile marketing events across the country. The ideal candidate will be responsible for planning, coordinating, and executing mobile marketing initiatives ranging from grassroots community engagement to on-site product sales. This role requires a self-starter who thrives in a fast-paced environment and is passionate about sports and brand building.

Key Responsibilities

Event Planning & Execution:

• Plan, coordinate, and execute mobile marketing events including tournaments, clinics, camps, trade shows, and community sports events
• Manage all event logistics including setup, breakdown, transportation, and inventory management
• Develop event schedules and ensure seamless execution of marketing activities

Grassroots Marketing:

• Build and nurture relationships with local lacrosse clubs, leagues, coaches and athletic programs
• Identify and pursue grassroots marketing opportunities to expand brand awareness
• Engage directly with athletes, parents, and sports communities to promote Epoch Sports products and values

On-site Sales:

• Manage on-site product displays and sales operations at events
• Meet and exceed sales targets during mobile marketing activations
• Process transactions and maintain accurate sales records
• Provide exceptional product knowledge and customer service

Brand Representation:

• Serve as a front-facing ambassador for Epoch Sports at all events
• Maintain a professional and energetic presence that reflects brand values
• Capture event content (photos/videos) for social media and marketing use
• Gather customer feedback and market insights to share with leadership

Administration & Reporting:

• Report directly to the Vice President on event outcomes, sales performance and marketing insights
• Track and report on event metrics, ROI, and customer engagement
• Manage event budgets and ensure cost-effective execution
• Maintain organized records of inventory, leads, and event documentation

Required Qualifications

• Bachelor's degree in Marketing, Business, Communications, Sports Management, or related field (or equivalent experience)
• 1-4 years of experience in marketing, event coordination, or sales
• Strong organizational skills with ability to manage multiple events
• Excellent verbal communication and interpersonal skills
• Self-motivated with ability to work independently
• Valid driver's license and willingness to travel extensively
• Proficiency in Microsoft Office Suite and basic CRM tools
• Ability to work evenings and weekends as required by event schedules

Preferred Qualifications

• Background in Lacrosse or other Sports
• Background in sports industry or athletic retail
• Experience with social media content creation
• Previous brand ambassador or field marketing experience

Physical Requirements

• Ability to lift and carry up to 50 lbs. (event equipment and inventory)
• Ability to stand for extended periods during events
• Ability to set up and break down event displays and equipment

Travel Requirements

This position requires significant travel (up to 50-60%) throughout the region and nationally for tournaments, events, and marketing activations. Travel expenses will be fully reimbursed per company policy.