Customer Enablement Manager Jobs
Customer Enablement Manager jobs are open across SaaS, fintech, healthtech, and enterprise software, from individual contributor to senior and director level, with specializations in onboarding, training program development, and customer success operations. Find a role that fits from the openings below and apply directly.
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Showing 5 of 34+ Customer Enablement Manager jobs
Job Title:
Senior Customer Enablement Operations SpecialistJob Description:
This role can be based in our Chaska, MN location or remotely in Arizona
The Role
At Entegris, advanced science enables technologies that transform the world. We are seeking a Customer Enablement Operations Specialist to join our North America Customer Enablement organization and support the Global Strategic Customer (GSC) Team. This role will help key customers by driving proactive issue resolution, operational excellence, and an exceptional customer experience.
This role serves as an operational and analytical partner to the GSC Customer Enablement Team, providing data analysis, reporting, and problem-solving support to resolve customer challenges, improving supply continuity, and support execution. The successful candidate will collaborate across Customer Enablement, Supply Chain, Planning, Operations, Manufacturing, Logistics, Customer Service, Product Management, and Commercial teams to drive customer-focused outcomes.
The Customer Enablement Operations Specialist is the operational and analytical backbone of the GSC Customer Enablement Team, turning customer data into actionable insights, identifying supply risks, supporting customer-facing issue resolution, standardizing reporting, and improving scalability across the organization.
What You'll Do:
Support the GSC Customer Enablement Team with analysis, reporting, and operational support to enable proactive customer engagement and issue resolution.
Analyze supply gaps, inventory concerns, shipment issues, backlog challenges, and service disruptions to identify root causes and support resolution.
Apply customer-facing problem-solving experience to support complex challenges and timely resolution of critical business issues.
Provide analysis for customer discussions, operational reviews, business reviews, supply continuity, and escalation management.
Partner with Supply Chain, Planning, Operations, Manufacturing, Logistics, Customer Service, and Commercial teams to support continuity and execution.
Analyze forecast, inventory, shipment, backlog, consumption, and demand trends to identify risks, opportunities, and insights.
Develop customer-facing reports, scorecards, dashboards, summaries, and business review materials.
Standardize customer reporting formats, templates, and data visualization methods across the GSC Customer Enablement Team.
Use Excel, Power BI, SAP, Salesforce, and other tools to automate reporting, improve visibility, and strengthen data integrity.
Support escalations through data gathering, analysis, risk assessment, and actionable recommendations.
Identify business risks and support mitigation plans that protect customer supply continuity and operational performance.
Drive continuous improvement to increase reporting efficiency, data accuracy, operational effectiveness, and customer experience.
What We Seek
Required Qualifications
Bachelor’s degree in business or a related field, and/or 3–5 years of equivalent customer-facing problem-solving experience supporting operational, supply, inventory, service, or fulfillment-related customer challenges.
Proven ability to analyze complex business problems, identify root causes, and develop practical solutions.
Advanced Microsoft Excel skills, including data analysis, automation, Power Query, dashboard development, and reporting.
Strong analytical, organizational, and communication skills.
Ability to work effectively across multiple functions and organizational levels.
Proven ability to manage multiple priorities in a fast-paced environment with minimal supervision.
Self-starter with a strong sense of ownership, urgency, accountability, and attention to detail.
Customer-focused mindset with a passion for improving customer experience.
Preferred Qualifications
Experience with customer supply continuity, inventory management, forecasting, demand planning, or operational issue resolution.
Experience working with customers or customer-facing teams to resolve supply chain, inventory, service, or fulfillment issues.
Experience supporting customer escalations and cross-functional recovery plans.
Experience with Power BI, SAP, Salesforce, or similar systems.
Semiconductor, advanced manufacturing, or high-tech industry experience.
Experience building automated reports and business intelligence dashboards.
Knowledge of forecasting, supply planning, customer operations, inventory management, or commercial support.
Experience presenting insights and recommendations to internal stakeholders.
Success Metrics
The Successful Candidate Will:
Help the GSC Customer Enablement Team resolve customer challenges faster and more effectively.
Proactively identify and mitigate supply continuity risks before they affect customers.
Deliver timely, accurate insights that support customer and business decisions.
Improve reporting consistency through standardization, automation, and scalable processes.
Reduce manual effort in customer reporting and operational analysis.
Build tools and processes that improve efficiency and support growth.
Become a trusted operational and analytical resource for the GSC Customer Enablement Team.
Support customer issue resolution with timely analysis, recommendations, and data-driven insights.
Strengthen the customer experience through proactive issue identification, resolution support, and continuous improvement.
WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Compensation: $85,000 - $114,000 per year range with actual pay dependent on candidate overall skills for the role
Annual bonus eligibility
Progressive paid time off policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
#LI-TP1
Job Title:
Senior Customer Enablement Operations SpecialistJob Description:
This role can be based in our Chaska, MN location or remotely in Arizona
The Role
At Entegris, advanced science enables technologies that transform the world. We are seeking a Customer Enablement Operations Specialist to join our North America Customer Enablement organization and support the Global Strategic Customer (GSC) Team. This role will help key customers by driving proactive issue resolution, operational excellence, and an exceptional customer experience.
This role serves as an operational and analytical partner to the GSC Customer Enablement Team, providing data analysis, reporting, and problem-solving support to resolve customer challenges, improving supply continuity, and support execution. The successful candidate will collaborate across Customer Enablement, Supply Chain, Planning, Operations, Manufacturing, Logistics, Customer Service, Product Management, and Commercial teams to drive customer-focused outcomes.
The Customer Enablement Operations Specialist is the operational and analytical backbone of the GSC Customer Enablement Team, turning customer data into actionable insights, identifying supply risks, supporting customer-facing issue resolution, standardizing reporting, and improving scalability across the organization.
What You'll Do:
Support the GSC Customer Enablement Team with analysis, reporting, and operational support to enable proactive customer engagement and issue resolution.
Analyze supply gaps, inventory concerns, shipment issues, backlog challenges, and service disruptions to identify root causes and support resolution.
Apply customer-facing problem-solving experience to support complex challenges and timely resolution of critical business issues.
Provide analysis for customer discussions, operational reviews, business reviews, supply continuity, and escalation management.
Partner with Supply Chain, Planning, Operations, Manufacturing, Logistics, Customer Service, and Commercial teams to support continuity and execution.
Analyze forecast, inventory, shipment, backlog, consumption, and demand trends to identify risks, opportunities, and insights.
Develop customer-facing reports, scorecards, dashboards, summaries, and business review materials.
Standardize customer reporting formats, templates, and data visualization methods across the GSC Customer Enablement Team.
Use Excel, Power BI, SAP, Salesforce, and other tools to automate reporting, improve visibility, and strengthen data integrity.
Support escalations through data gathering, analysis, risk assessment, and actionable recommendations.
Identify business risks and support mitigation plans that protect customer supply continuity and operational performance.
Drive continuous improvement to increase reporting efficiency, data accuracy, operational effectiveness, and customer experience.
What We Seek
Required Qualifications
Bachelor’s degree in business or a related field, and/or 3–5 years of equivalent customer-facing problem-solving experience supporting operational, supply, inventory, service, or fulfillment-related customer challenges.
Proven ability to analyze complex business problems, identify root causes, and develop practical solutions.
Advanced Microsoft Excel skills, including data analysis, automation, Power Query, dashboard development, and reporting.
Strong analytical, organizational, and communication skills.
Ability to work effectively across multiple functions and organizational levels.
Proven ability to manage multiple priorities in a fast-paced environment with minimal supervision.
Self-starter with a strong sense of ownership, urgency, accountability, and attention to detail.
Customer-focused mindset with a passion for improving customer experience.
Preferred Qualifications
Experience with customer supply continuity, inventory management, forecasting, demand planning, or operational issue resolution.
Experience working with customers or customer-facing teams to resolve supply chain, inventory, service, or fulfillment issues.
Experience supporting customer escalations and cross-functional recovery plans.
Experience with Power BI, SAP, Salesforce, or similar systems.
Semiconductor, advanced manufacturing, or high-tech industry experience.
Experience building automated reports and business intelligence dashboards.
Knowledge of forecasting, supply planning, customer operations, inventory management, or commercial support.
Experience presenting insights and recommendations to internal stakeholders.
Success Metrics
The Successful Candidate Will:
Help the GSC Customer Enablement Team resolve customer challenges faster and more effectively.
Proactively identify and mitigate supply continuity risks before they affect customers.
Deliver timely, accurate insights that support customer and business decisions.
Improve reporting consistency through standardization, automation, and scalable processes.
Reduce manual effort in customer reporting and operational analysis.
Build tools and processes that improve efficiency and support growth.
Become a trusted operational and analytical resource for the GSC Customer Enablement Team.
Support customer issue resolution with timely analysis, recommendations, and data-driven insights.
Strengthen the customer experience through proactive issue identification, resolution support, and continuous improvement.
WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Compensation: $85,000 - $114,000 per year range with actual pay dependent on candidate overall skills for the role
Annual bonus eligibility
Progressive paid time off policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
#LI-TP1
Customer Enablement Manager Jobs by Experience Level
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Find JobsCustomer Enablement Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in customer enablement manager jobs.
- 3-5 years of experience in customer success, enablement, or training roles
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Demonstrated ability to design and deliver onboarding programs for B2B software customers
- Experience creating enablement content including playbooks, LMS courses, and knowledge bases
- Strong project management skills with the ability to manage multiple cross-functional programs
- Bachelor's degree in business, communications, education, or a related field
Tips for Your Customer Enablement Manager Job Search
Quantify onboarding outcomes on your resume
Hiring managers for customer enablement manager roles want numbers tied to adoption, time-to-value, or retention. Replace vague descriptions like 'improved onboarding' with specifics: the metric you moved, the cohort size, and the timeframe it happened in.
Apply early to roles that fit
Migrate Mate lists customer enablement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the stack they use
Customer enablement manager postings often specify tools like Gainsight, Salesforce, Guru, or Chorus. Mirror the exact tool names from the job description in your resume so your application clears keyword filters before a recruiter ever reads it.
Distinguish enablement from customer success on your resume
Many candidates blur these two functions. Be explicit: enablement is about building programs, content, and training infrastructure, not managing individual accounts. Hiring teams screening resumes cut applicants who can't demonstrate that distinction clearly.
Prepare a portfolio of enablement artifacts
Interviewers for this role frequently ask to see what you have built. Bring a redacted onboarding playbook, a training deck, or a self-serve knowledge base structure. Candidates who show artifacts rather than describe them move faster through the process.
Negotiate scope before you negotiate title
Customer enablement manager roles vary widely: some own the full program lifecycle, others execute someone else's playbook. Before you discuss offer details, get clarity on whether you are building from scratch or maintaining existing materials, since that changes the role's value entirely.
Customer Enablement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer enablement managers?
The companies hiring the most customer enablement managers right now include Snowflake, Databricks, and MURAL, with the largest share of openings in California, Massachusetts, and Texas, based on current listings on Migrate Mate as of September 2026. Demand is concentrated in SaaS and enterprise software companies that are scaling their post-sale customer experience teams.
How many customer enablement manager jobs are remote?
About 84% of customer enablement manager openings are fully remote or hybrid as of September 2026, making it one of the more location-flexible roles in the customer success space. Program design, content development, and digital training delivery sub-specializations tend to have the highest share of fully remote positions.
How do you become a customer enablement manager?
Start by building experience in customer success, account management, or corporate training, since those functions share the core skills. From there, take on internal projects that involve designing onboarding flows or creating training documentation. Develop fluency with a customer success platform and an LMS. Roles titled customer success manager or training specialist are the most common stepping stones into a dedicated enablement position.
Can I get a customer enablement manager job with little experience?
Yes, if you target companies that are building their enablement function for the first time and value foundational skills over years in a specific title. Highlight any experience designing training, writing documentation, or supporting new user adoption, even if it was informal or cross-functional. Associate or coordinator-level enablement roles exist at many companies and are explicitly designed for candidates making the transition from adjacent functions.
What does the customer enablement manager interview process look like?
Most processes include a recruiter screen, a hiring manager conversation focused on how you have built or improved enablement programs, and a take-home exercise where you design a sample onboarding flow or training plan for a fictional product. A final panel often includes a customer success leader and a cross-functional partner from product or sales, who assess how well you collaborate across teams.
Where can I find and apply to customer enablement manager jobs?
You can find and apply to customer enablement manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.
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