Customer Enablement Manager Jobs
Customer Enablement Manager jobs are open across SaaS, fintech, healthtech, and enterprise software, from individual contributor to senior and director level, with specializations in onboarding, training program development, and customer success operations. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,031+ Customer Enablement Manager jobs
INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
ROLE AND RESPONSIBILITIES
As a Customer Enablement Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless and impactful customer experience; to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma Weave:
- Manage the adoption journey for a portfolio of large, commercial and enterprise customers
- Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
- Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
- Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
- Identify and empower internal champions who can advocate for Figma Weave within their organizations
- Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
- Deliver live and scalable training sessions customized to customer maturity and needs
- Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
BASIC QUALIFICATIONS
We’d love to hear from you if you have:
- 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
- Excellent communication skills, with the ability to connect with a wide range of customer personas
- Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
- A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
PREFERRED QUALIFICATIONS
While it’s not required, it’s an added plus if you also have:
- Experience using node-based design products or working with design and collaboration tools
- Background in UX/UI, Design Ops, or Frontend Development
COMPENSATION
- Annual Base Salary Range: $127,000—$269,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
ROLE AND RESPONSIBILITIES
As a Customer Enablement Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless and impactful customer experience; to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma Weave:
- Manage the adoption journey for a portfolio of large, commercial and enterprise customers
- Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
- Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
- Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
- Identify and empower internal champions who can advocate for Figma Weave within their organizations
- Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
- Deliver live and scalable training sessions customized to customer maturity and needs
- Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
BASIC QUALIFICATIONS
We’d love to hear from you if you have:
- 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
- Excellent communication skills, with the ability to connect with a wide range of customer personas
- Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
- A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
PREFERRED QUALIFICATIONS
While it’s not required, it’s an added plus if you also have:
- Experience using node-based design products or working with design and collaboration tools
- Background in UX/UI, Design Ops, or Frontend Development
COMPENSATION
- Annual Base Salary Range: $127,000—$269,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
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Find JobsCustomer Enablement Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- MyEyeDr.45
- Revolution Medicines33
- Thermo Fisher Scientific26
- Rippling18
- TikTok15
Top Industries Hiring
- Technology & Software365
- Consulting & Professional Services89
- Healthcare & Medical Services80
- Biotechnology & Pharmaceuticals62
- Manufacturing62
What Employers Look For
The qualifications that appear most often in customer enablement manager jobs.
- 3-5 years of experience in customer success, enablement, or training roles
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Demonstrated ability to design and deliver onboarding programs for B2B software customers
- Experience creating enablement content including playbooks, LMS courses, and knowledge bases
- Strong project management skills with the ability to manage multiple cross-functional programs
- Bachelor's degree in business, communications, education, or a related field
Tips for Your Customer Enablement Manager Job Search
Quantify onboarding outcomes on your resume
Hiring managers for customer enablement manager roles want numbers tied to adoption, time-to-value, or retention. Replace vague descriptions like 'improved onboarding' with specifics: the metric you moved, the cohort size, and the timeframe it happened in.
Apply early to roles that fit
Migrate Mate lists customer enablement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the stack they use
Customer enablement manager postings often specify tools like Gainsight, Salesforce, Guru, or Chorus. Mirror the exact tool names from the job description in your resume so your application clears keyword filters before a recruiter ever reads it.
Distinguish enablement from customer success on your resume
Many candidates blur these two functions. Be explicit: enablement is about building programs, content, and training infrastructure, not managing individual accounts. Hiring teams screening resumes cut applicants who can't demonstrate that distinction clearly.
Prepare a portfolio of enablement artifacts
Interviewers for this role frequently ask to see what you have built. Bring a redacted onboarding playbook, a training deck, or a self-serve knowledge base structure. Candidates who show artifacts rather than describe them move faster through the process.
Negotiate scope before you negotiate title
Customer enablement manager roles vary widely: some own the full program lifecycle, others execute someone else's playbook. Before you discuss offer details, get clarity on whether you are building from scratch or maintaining existing materials, since that changes the role's value entirely.
Customer Enablement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer enablement managers?
The companies hiring the most customer enablement managers right now include MyEyeDr., Revolution Medicines, and Thermo Fisher Scientific, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is concentrated in SaaS and enterprise software companies that are scaling their post-sale customer experience teams.
How many customer enablement manager jobs are remote?
About 41% of customer enablement manager openings are fully remote or hybrid as of June 2026, making it one of the more location-flexible roles in the customer success space. Program design, content development, and digital training delivery sub-specializations tend to have the highest share of fully remote positions.
How do you become a customer enablement manager?
Start by building experience in customer success, account management, or corporate training, since those functions share the core skills. From there, take on internal projects that involve designing onboarding flows or creating training documentation. Develop fluency with a customer success platform and an LMS. Roles titled customer success manager or training specialist are the most common stepping stones into a dedicated enablement position.
Can I get a customer enablement manager job with little experience?
Yes, if you target companies that are building their enablement function for the first time and value foundational skills over years in a specific title. Highlight any experience designing training, writing documentation, or supporting new user adoption, even if it was informal or cross-functional. Associate or coordinator-level enablement roles exist at many companies and are explicitly designed for candidates making the transition from adjacent functions.
What does the customer enablement manager interview process look like?
Most processes include a recruiter screen, a hiring manager conversation focused on how you have built or improved enablement programs, and a take-home exercise where you design a sample onboarding flow or training plan for a fictional product. A final panel often includes a customer success leader and a cross-functional partner from product or sales, who assess how well you collaborate across teams.
Where can I find and apply to customer enablement manager jobs?
You can find and apply to customer enablement manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.
See All 1,031+ Customer Enablement Manager Jobs
Jump back to the full list of openings and apply to any customer enablement manager role that fits.
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