Senior Level Customer Enablement Manager Jobs
Senior level customer enablement manager jobs place experienced professionals in charge of enablement strategy, program ownership, and the cross-functional teams that drive customer outcomes at scale. Roles are distributed across Technology & Software, Banking & Financial Services, and Consulting & Professional Services, with 43% offering remote or hybrid arrangements and employers like NVIDIA, Adobe, and CVS Health hiring at this level now.
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Showing 5 of 215+ Senior Level Customer Enablement Manager jobs
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
As a Associate Director, U.S. Sales Enablement you are responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication.
A Associate Director, U.S. Sales Enablement demonstrates knowledge and proficiencies in buyer behavior and your company’s go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. You will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.
Key Re sponsibilities
1. En terprise En ablem en t Strategy & Transformation
Define and lead the U.S. sales enablement strategy aligned to Kyndryl’s industry, account, and offerings-led go-to-market priorities , partnering with the global team
Drive en terprise transformation initiatives (e.g., Customer Partner capability uplift, sales methodology standardization, AI- en abled selling)
Translate strategic business imperatives into scalable en ablem en t programs and execution roadmaps
Id en tify systemic performance gaps across re g i ons, industries, and roles and prioritize interv en tions
Develop and re fine GTM Onboarding programs
Continuously assess program effectiveness and refine based on measurable impact on revenue outcomes
2. Customer Partner Capability
Lead Customer Partner (CP) and account-facing capability programs focused on consultative selling, deal shaping, and cli en t value articulation
En able CPs to better position Kyndryl’s diffe r e n tiated services (cloud, co re en terprise, digital workplace, security)
Partner with Sales leadership to embed performance rigor, including pipeline discipline, account planning, and opportunity prog re ssion
3. Sales Cont en t, Messaging & Offer En ablem en t
Oversee c re ation and governance of industry- and offering-specific sales cont en t , including proposals, value messaging, and competitive positioning
En su re alignm en t of sales messaging to Kyndryl’s offerings portfolio and cli en t buying journeys
Partner with Marketing and Offering teams to deliver integrated, cli en t-c en tric campaigns
4. Sales Tools, AI & Digital En ablem en t
Lead adoption and optimization of sales en ablem en t technologies (e.g., CRM, knowledge platforms, AI tools such as Copilot)
E2E sales tool s improvement from deal intake to deal registrations
Drive AI- en abled selling practices (e.g., insights g en eration, account re search, proposal drafting) to improve seller productivity
Establish governance and best practices for tool usage and adoption at scale
5 . Cross-Functional Alignment & GTM Integration
Act as a strategic partner across Sales, Delivery, HR, Marketing, and Offerings to ensure alignment on capability building and go-to-market execution
Support integrated execution of industry-specific growth initiatives and strategic deals
Influ en ce s en ior leadership on en ablem en t priorities and investm en t decisions
6. Tal en t Developm en t & Leadership
Lead and develop a high-performing sales en ablem en t team across re g i ons and functions
Partner with HR (HRBPs, Tal en t, Learning) to embed en ablem en t into tal en t lifecycle processes (onboarding, upskilling, ca re er prog re ssion)
Establish governance, operating cad en ce, and execution discipline across the en ablem en t function
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Why Kyndryl:
We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Experience
This is position will allow you to work from home but will also require you to work from our Frisco, Texas office
7 + years of experience in sales, enablement, or go-to-market strategy within large, complex organizations
Prov en experi en ce working in technology services, consulting, or enterprise sales en vironments
Demonstrated leadership in driving large-scale transformation or capability-building initiatives
Strong understanding of enterprise sales cycles, account-based selling, and solution-led selling models
The compensation range for the position in the U.S. is - $124,920 to $237,480 based on a full-time schedule.
Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area):$149,880 to $284,880
California (All Other):$137,400 to $261,120
Colorado: $124,920 to $237,480
Massachusetts$124,920 to $261,120
New York City: $149,880 to $284,880
Washington: $137,400 to $261,120
Washington DC:$137,400 to $261,120
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
As a Associate Director, U.S. Sales Enablement you are responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication.
A Associate Director, U.S. Sales Enablement demonstrates knowledge and proficiencies in buyer behavior and your company’s go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. You will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.
Key Re sponsibilities
1. En terprise En ablem en t Strategy & Transformation
Define and lead the U.S. sales enablement strategy aligned to Kyndryl’s industry, account, and offerings-led go-to-market priorities , partnering with the global team
Drive en terprise transformation initiatives (e.g., Customer Partner capability uplift, sales methodology standardization, AI- en abled selling)
Translate strategic business imperatives into scalable en ablem en t programs and execution roadmaps
Id en tify systemic performance gaps across re g i ons, industries, and roles and prioritize interv en tions
Develop and re fine GTM Onboarding programs
Continuously assess program effectiveness and refine based on measurable impact on revenue outcomes
2. Customer Partner Capability
Lead Customer Partner (CP) and account-facing capability programs focused on consultative selling, deal shaping, and cli en t value articulation
En able CPs to better position Kyndryl’s diffe r e n tiated services (cloud, co re en terprise, digital workplace, security)
Partner with Sales leadership to embed performance rigor, including pipeline discipline, account planning, and opportunity prog re ssion
3. Sales Cont en t, Messaging & Offer En ablem en t
Oversee c re ation and governance of industry- and offering-specific sales cont en t , including proposals, value messaging, and competitive positioning
En su re alignm en t of sales messaging to Kyndryl’s offerings portfolio and cli en t buying journeys
Partner with Marketing and Offering teams to deliver integrated, cli en t-c en tric campaigns
4. Sales Tools, AI & Digital En ablem en t
Lead adoption and optimization of sales en ablem en t technologies (e.g., CRM, knowledge platforms, AI tools such as Copilot)
E2E sales tool s improvement from deal intake to deal registrations
Drive AI- en abled selling practices (e.g., insights g en eration, account re search, proposal drafting) to improve seller productivity
Establish governance and best practices for tool usage and adoption at scale
5 . Cross-Functional Alignment & GTM Integration
Act as a strategic partner across Sales, Delivery, HR, Marketing, and Offerings to ensure alignment on capability building and go-to-market execution
Support integrated execution of industry-specific growth initiatives and strategic deals
Influ en ce s en ior leadership on en ablem en t priorities and investm en t decisions
6. Tal en t Developm en t & Leadership
Lead and develop a high-performing sales en ablem en t team across re g i ons and functions
Partner with HR (HRBPs, Tal en t, Learning) to embed en ablem en t into tal en t lifecycle processes (onboarding, upskilling, ca re er prog re ssion)
Establish governance, operating cad en ce, and execution discipline across the en ablem en t function
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Why Kyndryl:
We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Experience
This is position will allow you to work from home but will also require you to work from our Frisco, Texas office
7 + years of experience in sales, enablement, or go-to-market strategy within large, complex organizations
Prov en experi en ce working in technology services, consulting, or enterprise sales en vironments
Demonstrated leadership in driving large-scale transformation or capability-building initiatives
Strong understanding of enterprise sales cycles, account-based selling, and solution-led selling models
The compensation range for the position in the U.S. is - $124,920 to $237,480 based on a full-time schedule.
Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area):$149,880 to $284,880
California (All Other):$137,400 to $261,120
Colorado: $124,920 to $237,480
Massachusetts$124,920 to $261,120
New York City: $149,880 to $284,880
Washington: $137,400 to $261,120
Washington DC:$137,400 to $261,120
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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Find JobsSenior Level Customer Enablement Manager Job Market
Who's Hiring
- NVIDIA7
- Adobe5
- CVS Health5
- Cohere4
- Google4
Top Industries Hiring
- Technology & Software74
- Banking & Financial Services15
- Consulting & Professional Services15
- Electronics & Hardware11
- Biotechnology & Pharmaceuticals11
Senior Level Customer Enablement Manager Jobs: Frequently Asked Questions
How do I get a senior level customer enablement manager job?
Employers hiring at this level look for candidates who have owned enablement programs end-to-end, not just contributed to them. Demonstrating that you have built onboarding curricula, led cross-functional rollouts, and coached junior team members signals readiness for senior scope. A portfolio of measurable outcomes, such as reduced time-to-value or improved adoption rates, carries more weight than tenure alone.
Which companies hire senior level customer enablement managers?
Companies hiring senior level customer enablement managers right now include NVIDIA, Adobe, and CVS Health, based on current listings on Migrate Mate as of June 2026. Hiring at this level tends to concentrate in growth-stage and enterprise technology companies, as well as SaaS vendors and professional services firms investing in scalable customer success infrastructure.
Are there remote senior level customer enablement manager jobs?
Yes, remote and hybrid opportunities are well represented at this level. About 43% of senior level customer enablement manager openings are remote or hybrid as of June 2026, reflecting the function's strong fit for distributed collaboration and digital-first program delivery. Fully on-site roles are less common but do appear, particularly at companies building centralized enablement centers of excellence.
What makes a customer enablement manager role senior level?
Senior level customer enablement manager roles are defined by program ownership rather than execution support. Responsibilities typically include setting the enablement strategy, designing frameworks that scale across customer segments, influencing product and customer success roadmaps, and mentoring or managing junior enablement staff. The expectation is that you operate with significant autonomy and are accountable for measurable business outcomes, not just task completion.
Which industries hire the most senior level customer enablement managers?
Senior Level customer enablement manager roles concentrate in Technology & Software, Banking & Financial Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of June 2026. These sectors tend to drive the most hiring because their products require structured customer education and adoption programs to retain accounts and expand revenue at scale.