Remote Customer Enablement Manager Jobs
Remote customer enablement manager jobs are open across the U.S. in SaaS, enterprise software, and technology services, at remote-first companies and distributed teams building out post-sales and customer success functions. Roles range from individual contributor positions to senior managers leading enablement programs across global customer-facing teams. Employers hiring remotely right now include AMD, MURAL, and InEight. See the openings below and apply to the ones that match your experience.
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Showing 5 of 13+ Remote Customer Enablement Manager jobs
Customer SuccessContractorMéxicoRemote
Job Type: Full-time
Role Type: Independent Contractor
Job Location: Remote, Mexico
About us:
ACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand performance. With ACTO, biopharma companies can ensure field professionals are always competent, confident, and credible in face-to-face HCP interactions, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness. As a validated platform compliant with FDA 21 CFR Part 11 and SOC 2 Type II certified, ACTO is the trusted partner for intelligent field excellence in the life sciences industry.
Role Summary:
As a Managed Services Specialist, you will be part of a team responsible for providing managed services support for established and emerging pharmaceutical companies as well as enterprise and SMB medical technology companies. This is a key role in the client journey and provides a high level of value to clients at all stages.
In this role, you will be responsible for:
- Leading and supporting the delivery of Managed Services to clients with services, including:
- Creation and management of assets, forms and content in ACTO Omnichannel;
- Training delivery including workshops and development of custom guides;
- Running health checks and audits on domains, as per package scope;
- Management of ticket submission and tracking upon the identification of issues.
- Aligning on customer vision and goals, and driving a clear, results-focused plan to success with urgency and precision.
- Driving client adoption through product demonstrations and milestone delivery.
- Fostering strong client relationships, equipping them to become ACTO Advocates.
- Effective documentation of client interactions and journey.
- Prioritizing data security for clients.
- Proactively manage and resolve both forecasted & unexpected changes and issues.
- Work cross-functionally to continuously improve on the value provided by the Services Team.
To be successful in this role, you’ll need:
- 2+ years’ experience in software implementation.
- Experience with agile implementation approaches.
- Bachelor or Diploma in Life Sciences, Applied Science, or equivalent.
- A demonstrated and proven successful track record in generating and executing on implementation plans.
- Strong written and verbal English communication skills.
- Attention to detail and ability to work in a fast paced, team environment.
- An interest and proficiency in AI and technology.
- Strong sense of ownership, showing resourcefulness in the face of challenges.
- Excellent time management skills, with well-defined personal habits and systems for prioritizing and completing work. An empathic approach to develop business rapport & foster strong working relationships with clients, especially around key milestones and product functionality.
Bonus points if you have:
- Experience within the Life Sciences / Healthcare industry. Experience working in a SaaS company.
What you’ll enjoy about ACTO:
- Industry leading, multiple award-winning technology.
- Competitive compensation package.
- Being part of a mission driven organization with the ability to drive solutions. that focus on improving patient outcomes.
- Results-driven and collaborative culture. Remote work with opportunities for in-person collaboration.
-
At ACTO we believe diverse and inclusive teams perform better. We are an equal opportunity employer and are committed to working with applicants requesting accommodations during our interview process.
We may use AI-powered tools during parts of our hiring process to help review applications and support candidate communication. These tools are designed to assist our team, but all final hiring decisions are made by human recruiters and hiring managers. If you have any questions or concerns about this process, please let us know.
We thank everyone for their interest in ACTO, only those applicants that have been selected for an interview will be contacted.
Customer SuccessContractorMéxicoRemote
Job Type: Full-time
Role Type: Independent Contractor
Job Location: Remote, Mexico
About us:
ACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand performance. With ACTO, biopharma companies can ensure field professionals are always competent, confident, and credible in face-to-face HCP interactions, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness. As a validated platform compliant with FDA 21 CFR Part 11 and SOC 2 Type II certified, ACTO is the trusted partner for intelligent field excellence in the life sciences industry.
Role Summary:
As a Managed Services Specialist, you will be part of a team responsible for providing managed services support for established and emerging pharmaceutical companies as well as enterprise and SMB medical technology companies. This is a key role in the client journey and provides a high level of value to clients at all stages.
In this role, you will be responsible for:
- Leading and supporting the delivery of Managed Services to clients with services, including:
- Creation and management of assets, forms and content in ACTO Omnichannel;
- Training delivery including workshops and development of custom guides;
- Running health checks and audits on domains, as per package scope;
- Management of ticket submission and tracking upon the identification of issues.
- Aligning on customer vision and goals, and driving a clear, results-focused plan to success with urgency and precision.
- Driving client adoption through product demonstrations and milestone delivery.
- Fostering strong client relationships, equipping them to become ACTO Advocates.
- Effective documentation of client interactions and journey.
- Prioritizing data security for clients.
- Proactively manage and resolve both forecasted & unexpected changes and issues.
- Work cross-functionally to continuously improve on the value provided by the Services Team.
To be successful in this role, you’ll need:
- 2+ years’ experience in software implementation.
- Experience with agile implementation approaches.
- Bachelor or Diploma in Life Sciences, Applied Science, or equivalent.
- A demonstrated and proven successful track record in generating and executing on implementation plans.
- Strong written and verbal English communication skills.
- Attention to detail and ability to work in a fast paced, team environment.
- An interest and proficiency in AI and technology.
- Strong sense of ownership, showing resourcefulness in the face of challenges.
- Excellent time management skills, with well-defined personal habits and systems for prioritizing and completing work. An empathic approach to develop business rapport & foster strong working relationships with clients, especially around key milestones and product functionality.
Bonus points if you have:
- Experience within the Life Sciences / Healthcare industry. Experience working in a SaaS company.
What you’ll enjoy about ACTO:
- Industry leading, multiple award-winning technology.
- Competitive compensation package.
- Being part of a mission driven organization with the ability to drive solutions. that focus on improving patient outcomes.
- Results-driven and collaborative culture. Remote work with opportunities for in-person collaboration.
-
At ACTO we believe diverse and inclusive teams perform better. We are an equal opportunity employer and are committed to working with applicants requesting accommodations during our interview process.
We may use AI-powered tools during parts of our hiring process to help review applications and support candidate communication. These tools are designed to assist our team, but all final hiring decisions are made by human recruiters and hiring managers. If you have any questions or concerns about this process, please let us know.
We thank everyone for their interest in ACTO, only those applicants that have been selected for an interview will be contacted.
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Find JobsRemote Customer Enablement Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in remote customer enablement manager jobs.
- 3-5 years of experience in customer success, enablement, or training roles
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Demonstrated ability to design and deliver onboarding programs for B2B software customers
- Experience creating enablement content including playbooks, LMS courses, and knowledge bases
- Strong project management skills with the ability to manage multiple cross-functional programs
- Bachelor's degree in business, communications, education, or a related field
Tips for Your Remote Customer Enablement Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer enablement manager openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your experience level and industry background before postings fill.
Prove your async communication upfront
Remote customer enablement managers spend most of their day communicating through written docs, recorded walkthroughs, and structured Slack or email threads. Include writing samples, enablement playbooks, or recorded training sessions in your application materials to show you can operate without real-time context.
Show your enablement tools fluency clearly
Remote employers look for hands-on experience with platforms like Gainsight, Totango, Seismic, Highspot, or LMS tools such as Docebo and Lessonly. Name the specific tools you have used and describe what you built or managed in them, not just that you know them.
Prepare for async remote interview stages
Many remote-first companies use asynchronous video interviews or take-home enablement projects as screening steps. Practice delivering a structured enablement walkthrough on video and have a sample onboarding or training framework ready to adapt for a role-specific prompt.
Remote Customer Enablement Manager Jobs: Frequently Asked Questions
How do I get a remote customer enablement manager job?
Target remote-first SaaS and technology companies, where customer enablement roles are built around distributed teams from the start. Remote employers screen hard for self-direction, clear async written communication, and the ability to build training programs and enablement content without daily in-person collaboration. Candidates who can show documented results from previous enablement work, such as reduced time-to-value or improved customer adoption metrics, stand out most.
Which companies hire remote customer enablement managers?
Remote customer enablement manager roles are posted by AMD, MURAL, and InEight and others right now, based on current remote listings on Migrate Mate as of August 2026. These tend to be remote-first software companies, cloud platform providers, and enterprise technology firms that operate with distributed customer success and post-sales teams.
Can you get a remote customer enablement manager job with no experience?
Yes, but remote entry-level roles in customer enablement are harder to land because employers expect you to ramp independently with minimal hand-holding. Early paths in include customer success associate roles at remote-first startups, internal training or onboarding coordinator positions, and instructional design work. Showing a portfolio of enablement content you have built, even from volunteer or freelance work, opens more doors than a resume alone.
Do you need a degree for remote customer enablement manager jobs?
Not always. Remote employers in SaaS and technology weight demonstrated enablement skills, measurable customer outcomes, and familiarity with learning management systems and customer success platforms heavily alongside or instead of formal credentials. A degree in business, communications, or instructional design helps, but candidates who can show a clear history of improving customer adoption or building scalable training programs are competitive without one.
Which industries hire the most remote customer enablement managers?
The sectors hiring the most remote customer enablement managers are Technology & Software and Electronics & Hardware, based on current remote listings on Migrate Mate as of August 2026. These industries rely on distributed customer-facing teams and need enablement managers who can build and deliver programs asynchronously across time zones.
See All 13 Remote Customer Enablement Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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