Liability Claims Specialist Jobs
Liability Claims Specialist jobs are open across insurance carriers, third-party administrators, corporate self-insured entities, and law firms, from entry-level examiner roles to senior and supervisory positions, with specializations in auto liability, general liability, and bodily injury. Find a role that fits from the openings below and apply directly.
Find JobsOverview
Showing 5 of 52+ Liability Claims Specialist jobs
Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties
Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
Coach and counsel employees on performance in a responsive and timely manner.
Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
Maintain knowledge of current industry developments and best practices.
Participate in committees and projects that will support the organization's goals and objectives.
Qualifications
Bachelors Equivalent combination of education and experience Preferred
4-6 years Automotive Claims handling Required
1-3 years Supervisory Preferred
Advanced organizational, planning and delegation skills critical.
Advanced oral and written communication skills necessary.
Advanced interpersonal skills essential.
Ability to effectively lead change required.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Travel Requirements
Occasional travel to off-site business meetings or conferences. (5% proficiency)
#LI-SM1
The starting pay range for this position is: $92,600.00 - $123,600.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties
Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
Coach and counsel employees on performance in a responsive and timely manner.
Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
Maintain knowledge of current industry developments and best practices.
Participate in committees and projects that will support the organization's goals and objectives.
Qualifications
Bachelors Equivalent combination of education and experience Preferred
4-6 years Automotive Claims handling Required
1-3 years Supervisory Preferred
Advanced organizational, planning and delegation skills critical.
Advanced oral and written communication skills necessary.
Advanced interpersonal skills essential.
Ability to effectively lead change required.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Travel Requirements
Occasional travel to off-site business meetings or conferences. (5% proficiency)
#LI-SM1
The starting pay range for this position is: $92,600.00 - $123,600.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Liability Claims Specialist Jobs by Experience Level
See All 52 Liability Claims Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsLiability Claims Specialist Job Market
Who's Hiring
- The Hartford11
- Philadelphia Insurance Companies5
- AIG Claims3
- CorVel Corporation3
- AXA2
Top Industries Hiring
- Insurance
- Agriculture & Farming
What Employers Look For
The qualifications that appear most often in liability claims specialist jobs.
- Two or more years of liability claims handling experience across auto or general liability lines
- Active state adjuster license or ability to obtain one within a defined period
- Experience interpreting commercial general liability or personal lines policy language
- Proficiency in claims management systems such as Guidewire, Xactimate, or Mitchell
- Bachelor's degree in business, finance, or a related field, or equivalent experience
- Industry designation such as AIC, CPCU, or SCLA preferred for senior-level openings
Tips for Your Liability Claims Specialist Job Search
Quantify your claims closure metrics
Hiring managers want to see throughput, not just duties. List your average caseload size, average days to close, and any reduction in litigation rates you contributed to. These numbers differentiate you from candidates who describe responsibilities without outcomes.
Highlight your coverage interpretation experience
Coverage analysis is what separates liability specialists from general adjusters. Call out specific policy forms you've interpreted, such as commercial general liability or umbrella policies, and any reservation of rights letters or coverage denials you've drafted.
Apply early to roles that fit
Migrate Mate lists liability claims specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by licensing requirements
Many postings require an active adjuster license in one or more states. Before applying, confirm whether you hold the required license for the posting's primary jurisdiction. Applying without it slows hiring and signals a mismatch, even if your experience is strong.
Prepare a coverage dispute scenario in advance
Interviewers in liability claims almost always walk through a scenario where coverage is disputed. Prepare a real example from your experience, walk through how you analyzed the policy language, and explain the outcome. Vague answers here hurt offers more than anywhere else.
Negotiate for litigation authority thresholds
Your settlement authority limit directly affects your day-to-day autonomy and career growth. When evaluating an offer, ask about the authority tier for the role and how it increases over time. A lower base with higher authority can outperform a higher salary with tight caps.
Liability Claims Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most liability claims specialists?
The companies hiring the most liability claims specialists right now include The Hartford, Philadelphia Insurance Companies, and AIG Claims, with the largest share of openings in Illinois, New York, and Georgia, based on current listings on Migrate Mate as of August 2026. Carriers, third-party administrators, and large self-insured corporations account for the majority of active postings.
How many liability claims specialist jobs are remote?
About 91% of liability claims specialist openings are fully remote or hybrid as of August 2026, with flexibility most common in desk-based roles handling auto liability and commercial general liability lines. Field-heavy positions requiring in-person inspections or litigation support tend to require regular on-site presence.
How do you become a liability claims specialist?
Start by completing a bachelor's degree in business, finance, or a related field, then obtain a state adjuster license, which most states require before you can handle claims independently. Entry-level roles as a claims examiner or adjuster trainee build your foundational policy interpretation and investigation skills. Earning a designation such as the Associate in Claims builds credibility and opens mid-level and senior roles.
Can you get hired as a liability claims specialist with little experience?
Yes, many insurers and third-party administrators hire candidates into claims trainee or examiner roles with limited direct liability experience. A background in customer service, paralegal work, or insurance customer support strengthens an entry-level application. Obtaining your adjuster license before applying, even without a job offer, signals commitment and removes a common screening obstacle for employers.
What does the liability claims specialist interview process look like?
Most employers run a phone screen focused on your claims handling background, followed by one or two structured interviews covering policy interpretation, coverage analysis, and scenario-based judgment questions. Some employers add a written exercise where you evaluate a hypothetical claim and draft a coverage position letter. Final-round interviews often include a hiring manager and a senior claims professional or team lead.
Where can I find and apply to liability claims specialist jobs?
You can find and apply to liability claims specialist jobs on Migrate Mate, which lists current openings from across the United States in one place. Find the roles that match your experience, licensing, and line of business focus, then apply directly to each listing that fits.
See All 52 Liability Claims Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs