Client Success Specialist Jobs
Client Success Specialist jobs are open across SaaS, healthtech, fintech, and enterprise software, from entry-level associate roles to senior and team lead positions, with specializations in onboarding, renewals, and strategic account management. Find a role that fits from the openings below and apply directly.
Find JobsLooking for remote work? View remote client success specialist jobs →Overview
Showing 5 of 421+ Client Success Specialist jobs
The Client Success team members align themselves to the sales team to deliver value to clients and ensure they have got the conviction to renew and grow their partnership with the Gartner Conferences business. A critical role that drives client retention and builds a strong foundation for growth.
What You Will Do:
- Serve as primary point of contact for clients as it relates to client onboarding and maximizing the components of their sponsorship package whether virtual or live conference (logo, booth, registration, product literatures, promotional banners)
- Understand the exhibit products and act as trusted advisor during the course of an event cycle to assure best use of each purchased product offering
- Collaborate effectively with the wider conference business: operations, content, program management and marketing teams to enable the success of clients
- Partner with the Event Sales Organization to drive satisfaction, account retention and growth
- Cultivate and expand existing business relationships through frequent pro-active client interactions to understand client’s business, industry and mission critical priorities
- Drive high client call activity to ensure timely on-boarding and pro-active service delivery pre-event, onsite and post-event
Evaluate and track the client experience at every conference allowing for improved processes and actions - Provide evidence of value received as confirmed by the client to be utilized in driving the renewal Join Event Sales Account Executive on client calls and meetings as needed to support sales or secure a renewal
What You Will Need:
- Passionate about service delivery and driven by client success
- Strong business acumen
- Ability to receive, interpret and react to client requests in a customer focused manner and high degree of professionalism
- Highly organized with a strong attention to detail
- Excellent written and verbal communication skills including presentation skills and persuading others
- Ability to manage multiple deadlines, prioritize and work under pressure
- Ability to work independently and within a team
- Proficiency in the MS Office suite and G-suite
- Willingness to travel and offer onsite event support to clients (3-6 events a year)
#LI-NK1
#LI-hybrid
#conferences
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:114068By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
The Client Success team members align themselves to the sales team to deliver value to clients and ensure they have got the conviction to renew and grow their partnership with the Gartner Conferences business. A critical role that drives client retention and builds a strong foundation for growth.
What You Will Do:
- Serve as primary point of contact for clients as it relates to client onboarding and maximizing the components of their sponsorship package whether virtual or live conference (logo, booth, registration, product literatures, promotional banners)
- Understand the exhibit products and act as trusted advisor during the course of an event cycle to assure best use of each purchased product offering
- Collaborate effectively with the wider conference business: operations, content, program management and marketing teams to enable the success of clients
- Partner with the Event Sales Organization to drive satisfaction, account retention and growth
- Cultivate and expand existing business relationships through frequent pro-active client interactions to understand client’s business, industry and mission critical priorities
- Drive high client call activity to ensure timely on-boarding and pro-active service delivery pre-event, onsite and post-event
Evaluate and track the client experience at every conference allowing for improved processes and actions - Provide evidence of value received as confirmed by the client to be utilized in driving the renewal Join Event Sales Account Executive on client calls and meetings as needed to support sales or secure a renewal
What You Will Need:
- Passionate about service delivery and driven by client success
- Strong business acumen
- Ability to receive, interpret and react to client requests in a customer focused manner and high degree of professionalism
- Highly organized with a strong attention to detail
- Excellent written and verbal communication skills including presentation skills and persuading others
- Ability to manage multiple deadlines, prioritize and work under pressure
- Ability to work independently and within a team
- Proficiency in the MS Office suite and G-suite
- Willingness to travel and offer onsite event support to clients (3-6 events a year)
#LI-NK1
#LI-hybrid
#conferences
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:114068By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Client Success Specialist Jobs by Experience Level
See All 421+ Client Success Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsClient Success Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software19
- Consulting & Professional Services5
- Banking & Financial Services3
- Healthcare & Medical Services3
- Insurance2
What Employers Look For
The qualifications that appear most often in client success specialist jobs.
- Two or more years of experience in customer success, account management, or a related client-facing role
- Proficiency with CRM tools such as Salesforce and customer success platforms like Gainsight or Totango
- Demonstrated ability to manage a portfolio of accounts while driving retention and expansion revenue
- Strong written and verbal communication skills for executive-level business reviews and escalation handling
- Familiarity with SaaS business models, subscription metrics, and the customer lifecycle
- Bachelor's degree in business, communications, or a related field, or equivalent practical experience
Tips for Your Client Success Specialist Job Search
Quantify retention and expansion metrics
Hiring managers want to see numbers that prove your impact. Replace vague statements with specifics like net revenue retention, churn reduction, or expansion revenue you influenced. Client success resumes that show business outcomes get callbacks that skills lists alone don't.
Tailor your resume to the sales motion
Companies running a high-touch enterprise model want different skills than those running a scaled, low-touch model. Read each job description for words like 'pooled,' 'scaled,' or 'enterprise,' then mirror that language and adjust your examples to match the motion.
Highlight CRM and CS platform proficiency
Listings regularly filter candidates by tool familiarity. Call out your hands-on experience with platforms like Salesforce, Gainsight, Totango, or ChurnZero early in your resume summary so you clear automated screening before a recruiter ever reads the full document.
Apply early to roles that fit
Migrate Mate lists client success specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured success story for interviews
Interviewers in client success roles almost always ask you to walk through a time you turned around a struggling account or prevented churn. Prepare one detailed example with a clear situation, your specific actions, and a measurable result you can deliver confidently under pressure.
Negotiate using renewal and upsell leverage
When an offer comes in, frame your negotiation around the revenue you'll protect and grow, not just your effort. Connecting your compensation ask to the book of business you'll manage shifts the conversation from cost to investment and tends to land stronger outcomes.
Client Success Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most client success specialists?
The companies hiring the most client success specialists right now include DXC Technology, 84.51°, and Gartner, with the largest share of openings in Texas, New York, and California, based on current listings on Migrate Mate as of September 2026. SaaS and enterprise software companies consistently make up the largest share of postings across all regions.
How many client success specialist jobs are remote?
About 85% of client success specialist openings are fully remote or hybrid as of September 2026, making it one of the more flexible roles in the commercial functions of a software company. Scaled and digital-led success roles tend to be the most remote-friendly, while high-touch enterprise and strategic accounts roles more often require some on-site or regional presence.
How do you become a client success specialist?
Start by building experience in a client-facing role, whether in support, sales, or account coordination, so you understand how customers interact with a product over time. From there, develop familiarity with customer success platforms and core metrics like net revenue retention and churn. Pursuing a certification from a recognized customer success organization can help you stand out when you're transitioning from a different function.
Can you get hired as a client success specialist with little experience?
Yes, many companies hire candidates with limited formal client success experience if you can demonstrate strong communication skills, a customer-first mindset, and basic familiarity with SaaS products. Entry-level associate or onboarding specialist roles are the most common starting points. Highlighting any experience managing customer relationships, resolving complaints, or onboarding users, even in a non-CSM title, can make your application competitive.
What does the client success specialist interview process look like?
Most processes run three to four stages. A recruiter screen focuses on your background and role fit, followed by a hiring manager conversation that goes deeper on how you manage accounts and handle churn risk. A skills or role-play round often simulates a difficult customer conversation or a business review presentation. Final rounds typically involve meeting cross-functional stakeholders from sales or product.
Where can I find and apply to client success specialist jobs?
You can find and apply to client success specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your experience and target industry, and apply directly to each listing that fits.
See All 421+ Client Success Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs