Entry Level Client Success Specialist Jobs
New grad client success specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated communication skills can matter more than a long resume. Most openings include on-site, remote, and hybrid roles across Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, with employers like DXC Technology, HaloMD, and Guidepoint hiring at this level now.
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HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Who We Are
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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Entry Level Client Success Specialist Jobs: Frequently Asked Questions
How do I get an entry level client success specialist job?
Focus on demonstrating communication, problem-solving, and customer empathy, since most entry level client success specialist roles prioritize those over years of experience. Highlight internships, volunteer work, or any role where you supported customers or resolved issues. A polished resume that shows measurable outcomes, such as satisfaction scores or retention results, and familiarity with CRM tools gives you a real edge at this stage.
Which companies hire entry level client success specialists?
Companies hiring entry level client success specialists right now include DXC Technology, HaloMD, and Guidepoint, based on current listings on Migrate Mate as of November 2026. SaaS companies, fintech startups, healthcare platforms, and business services firms are among the most consistent employers at this level, often building out dedicated junior teams to support growing customer bases.
Are there remote entry level client success specialist jobs?
Yes, though availability varies by employer and industry. About 100% of entry level client success specialist openings are remote or hybrid as of November 2026, making this one of the more flexible roles for candidates who prefer not to relocate for a first position. Many of those remote roles still include structured onboarding and team collaboration tools to support new hires.
Are these new grad client success specialist jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad friendly posting typically accepts zero to two years of experience, counts internships or part-time customer-facing work, and sometimes considers a strong portfolio in place of a full work history. Look for language like 'entry level', 'recent graduate', or 'no experience required' in the job description.
Which industries hire the most entry level client success specialists?
Entry Level client success specialist roles concentrate in Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. Those sectors tend to hire heavily at the junior level because customer retention and onboarding support are core business functions that require dedicated team members even at the earliest career stages.