Entry Level Customer Engagement Specialist Jobs
New grad customer engagement specialist jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong internship record or portfolio of client-facing work can matter more than a long resume. Most openings are on-site roles across Manufacturing, Aerospace & Defense, and Technology & Software, with employers like KLA, Bayer, and unitQ hiring at this level now.
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Showing 5 of 10+ Entry Level Customer Engagement Specialist jobs
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Job Description/Preferred Qualifications
Join KLA’s Surfscan Division, the leader in unpatterned wafer inspection for semiconductor manufacturing. Our team of apps engineers, technologists, and product specialists develop solutions that help advanced semiconductor fabs and equipment manufacturers qualify and monitor process tools. Surfscan equipment detects defects and process non-uniformities early, enabling proactive yield management. As an Applications Engineer, you’ll partner with customers and cross-functional teams to optimize SFS tools, create innovative applications, and drive enhancements for next-generation products. This role blends deep technical expertise with customer engagement to ensure our solutions always deliver maximum value.
Key Responsibilities:
- Support, maintain, and troubleshoot SFS tools in customer environments
- Diagnose tool issues, identify corrective actions, and ensure optimal tool performance
- Work closely with service and engineering teams to resolve hardware/software issues
- Develop applications and Best Known Methods (BKMs) to solve complex customer challenges and improve tool capability
- Create use cases, scope new features, identify issues, and drive bug fixes
- Maintain strategic customer relationships and assist sales teams with technical assessments
- Develop and document training materials, and provide technical training
- Collaborate with customers and internal teams to define requirements for future products
Qualifications
- MS or Ph.D. or equivalent experience in Physics, Chemistry, Engineering, Optics, Material Science, or related field
- Experience in semiconductor fabrication or equivalent educational experience
- Strong knowledge of semiconductor process flows and defect types
- Experience in system-level troubleshooting, diagnostics, and reporting
- Cleanroom experience and semiconductor device characterization
- Familiarity with computer operating systems, networking, and analysis tools
Preferred Skills:
- Strong customer focus and ability to build collaborative relationships
- Experience with lasers and optics
- Motivation to innovate and proactively deliver exceptional customer outcomes
- Proven technical leadership and problem-solving skills
- Excellent communication, teamwork, and project management skills
- Ability to present technical content to diverse audiences
- Data analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.)
- Programming (Matlab, LabVIEW, Python, etc.)
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer.
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Base Pay Range:
$83,100.00 - $141,300.00 Annually
Primary Location:
USA-OR-Hillsboro-Beaverton-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Job Description/Preferred Qualifications
Join KLA’s Surfscan Division, the leader in unpatterned wafer inspection for semiconductor manufacturing. Our team of apps engineers, technologists, and product specialists develop solutions that help advanced semiconductor fabs and equipment manufacturers qualify and monitor process tools. Surfscan equipment detects defects and process non-uniformities early, enabling proactive yield management. As an Applications Engineer, you’ll partner with customers and cross-functional teams to optimize SFS tools, create innovative applications, and drive enhancements for next-generation products. This role blends deep technical expertise with customer engagement to ensure our solutions always deliver maximum value.
Key Responsibilities:
- Support, maintain, and troubleshoot SFS tools in customer environments
- Diagnose tool issues, identify corrective actions, and ensure optimal tool performance
- Work closely with service and engineering teams to resolve hardware/software issues
- Develop applications and Best Known Methods (BKMs) to solve complex customer challenges and improve tool capability
- Create use cases, scope new features, identify issues, and drive bug fixes
- Maintain strategic customer relationships and assist sales teams with technical assessments
- Develop and document training materials, and provide technical training
- Collaborate with customers and internal teams to define requirements for future products
Qualifications
- MS or Ph.D. or equivalent experience in Physics, Chemistry, Engineering, Optics, Material Science, or related field
- Experience in semiconductor fabrication or equivalent educational experience
- Strong knowledge of semiconductor process flows and defect types
- Experience in system-level troubleshooting, diagnostics, and reporting
- Cleanroom experience and semiconductor device characterization
- Familiarity with computer operating systems, networking, and analysis tools
Preferred Skills:
- Strong customer focus and ability to build collaborative relationships
- Experience with lasers and optics
- Motivation to innovate and proactively deliver exceptional customer outcomes
- Proven technical leadership and problem-solving skills
- Excellent communication, teamwork, and project management skills
- Ability to present technical content to diverse audiences
- Data analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.)
- Programming (Matlab, LabVIEW, Python, etc.)
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer.
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Base Pay Range:
$83,100.00 - $141,300.00 Annually
Primary Location:
USA-OR-Hillsboro-Beaverton-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
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Who's Hiring
Top Industries Hiring
- Manufacturing
- Aerospace & Defense
- Technology & Software
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Entry Level Customer Engagement Specialist Jobs: Frequently Asked Questions
How do I get an entry level customer engagement specialist job?
Focus on demonstrating communication skills and any hands-on experience with customers, even from retail, hospitality, or campus roles. Tailor your resume to show how you resolved issues, retained relationships, or improved satisfaction. Employers at this level often value a positive attitude and coachability over years of experience, so highlight internships, volunteer work, or class projects that involved direct client or customer interaction.
Which companies hire entry level customer engagement specialists?
Companies hiring entry level customer engagement specialists right now include KLA, Bayer, and unitQ, based on current listings on Migrate Mate as of August 2026. Hiring at this level tends to come from fast-growing consumer brands, SaaS companies, financial services firms, and healthcare organizations that need dedicated staff to onboard and retain customers.
Are there remote entry level customer engagement specialist jobs?
Yes, though on-site and hybrid roles still make up a significant share of openings at this level. About 0% of entry level customer engagement specialist openings are remote or hybrid as of August 2026, so candidates who prefer flexibility have real options alongside traditional office-based positions.
Are these new grad customer engagement specialist jobs?
Yes, many of these openings are new grad roles that welcome recent graduates and junior candidates with little or no professional experience. A new grad friendly posting typically lists zero to two years of experience as sufficient, and may accept internships, campus leadership, or a demonstrated portfolio of customer-facing work in place of a full employment history.
Which industries hire the most entry level customer engagement specialists?
Entry Level customer engagement specialist roles concentrate in Manufacturing, Aerospace & Defense, and Technology & Software, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they rely on high volumes of customer interaction and need entry level talent to handle onboarding, retention, and day-to-day relationship support.