Remote Client Success Specialist Jobs
Remote client success specialist jobs are open across the U.S. at remote-first firms and distributed teams in SaaS, fintech, healthtech, and professional services. Employers hiring remotely right now include PayIt, Kandu, and Quantum Health. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles124+
Top employerPayIt
Top industryTechnology
Top credentialBachelor's degree
Companies hiring100+
Showing 5 of 124+ Remote Client Success Specialist jobs
Client Success Manager, Chicago/Midwest (R-20152)
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New 17h ago
Dun & Bradstreet
Client Success Manager, Chicago/Midwest (R-20152)
Remote
New 17h ago
Client Success Manager, K-12 Education
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New 17h ago
EdConnective
Client Success Manager, K-12 Education
Remote
New 17h ago
Client Success Manager, Social Purpose Organizations
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New 21h ago
Penn Foster Group
Client Success Manager, Social Purpose Organizations
Remote
New 21h ago
Candidate Engagement and Client Success Specialist
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New 22h ago
ZRG Partners, LLC
Candidate Engagement and Client Success Specialist
Remote
New 22h ago
Client Success Manager, West (R-20154)
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New 23h ago
Dun & Bradstreet
Client Success Manager, West (R-20154)
Remote
New 23h ago
New 17h ago
Client Success Manager, Chicago/Midwest (R-20152)
Dun & Bradstreet·Remote
Job functions:
$78k - $132k/yr
Remote (US)
5,001-10,000 employees
Job Description
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
he Client Success Manager is the primary point of responsibility and accountability for assigned client relationships and related Client Success activities to ensure clients realize value from D&B solutions. The role acts as a trusted advisor within an assigned Sales Channel, bringing D&B’s best ideas, innovations and service capabilities to Clients.
The Client Success Manager supports D&B clients through Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support, value plan execution, risk mitigation and supporting renewals. The role contributes customer health, adoption, maturity, value and risk input into retention readiness and T-Minus planning in partnership with Sales.
Commercial ownership, pricing, contract negotiation, sales quotas and expansion contracting remain with Sales. Technical implementation, integrations, workflow configuration, solution architecture and technical AI assessments remain with Technical Client Success Managers, Technical Advisory resources or other specialist functions.
Essential Key Responsibilities
- Be accountable for the assigned Client’s overall success with D&B, including Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support and supporting renewals.
- Monitor and capture customer health indicators, maturity signals, adoption activity, risk indicators and growth signals, and share relevant insight with Sales, Client Success leadership and internal stakeholders.
- Support customer maturity progression by identifying adoption barriers, use-case gaps and practical next steps that help Clients increase adoption, value realisation and business outcomes.
- Contribute customer health, adoption, maturity, value and risk input into T-Minus retention planning in partnership with Sales, while commercial ownership remains with Sales.
- Execute defined Client Success playbooks to support adoption, customer health, value realisation, retention readiness, T-Minus planning and consistent customer success outcomes.
- Partner with Clients to maintain a D&B solution value plan that connects customer objectives, adoption priorities, success measures and value realisation.
- Build and maintain trusted relationships with the Client community through regular engagement, service reviews and business-outcome discussions.
- Deliver external service reviews to review solution adoption, value progress, Client sentiment and agreed practical next steps.
- Work closely with D&B Sales and Client Success Leaders to prioritize Client engagement opportunities based on customer health, maturity, adoption, risk, spend, growth signals and retention readiness.
- Identify risks to Clients achieving their stated business goals and work with the virtual team to build a risk mitigation or get-well plan.
- Coordinate relevant internal and external stakeholders across Sales, Product, Data, Technology, Delivery, Customer Service, Finance, Legal and other teams to support agreed customer success outcomes.
- Capture and communicate Voice of the Client feedback, adoption trends, customer maturity insights, value realisation evidence, risk indicators and product or service improvement opportunities.
- Maintain accurate and timely information in relevant CRM systems and internal tools to support customer health visibility, success planning, T-Minus planning and internal reporting.
- Collaborate with Technical Client Success Managers, Technical Advisory resources or other specialist functions where specialized support is required for technical adoption, integrations, workflow configuration, solution architecture, technical AI expertise or readiness assessments. The Client Success Manager remains focused on customer relationship management, adoption support, value realisation, customer health, customer maturity support, retention readiness and execution of Client Success playbooks.
- Perform additional duties as assigned, provided they are within the overall scope and level of the Client Success Manager role and in line with applicable local legal and company requirements.
Education and Experience
- Minimum of five years of experience working in client support, client success, customer success, relationship management or a comparable post-sales customer-facing role.
- Experience working with Clients dealing with data, analytics, software, digital workflows or business-information solutions.
- Solid customer success or account servicing experience, with the ability to drive adoption, value realisation, customer health visibility and successful renewal-readiness activities.
- Strong collaboration and influencing skills.
- Client-centric approach with good commercial instincts, while recognizing that commercial ownership, pricing, contract negotiation, revenue targets and sales quotas remain with Sales.
- Ability to build and maintain relationships with Clients and internal stakeholders.
- Excellent listening, presentation and communication skills at all business levels, with effective interpersonal skills.
- Ability to use customer health indicators, usage trends, adoption data, CRM information and customer feedback to prioritize practical Client Success actions.
- Understanding of modern Customer Success practices, including success planning, customer maturity support and progression, value realisation, T-Minus Retention Planning, risk mitigation and coordinated stakeholder management.
- Ability to discuss AI-enabled capabilities and automation opportunities from a customer-value and business-outcome perspective, without owning technical implementation, AI architecture, integrations or workflow configuration.
- Self-starter who can work independently, enjoys solving problems and can execute effectively against plans.
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive and seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset. Keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors, and widen and broaden competencies through structured courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
- Ability and willingness to travel up to 25% as required.
This role is commission eligible
Benefits We Offer
- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.
Pay Transparency
Dun & Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting. Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an individual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&B’s generous benefit package, outlined above.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Dun & Bradstreet
Client Success Manager, Chicago/Midwest (R-20152)
Remote
New 17h ago5,001-10,000 employees
Job functions:
$78k - $132k/yr
Remote (US)
Job Description
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
he Client Success Manager is the primary point of responsibility and accountability for assigned client relationships and related Client Success activities to ensure clients realize value from D&B solutions. The role acts as a trusted advisor within an assigned Sales Channel, bringing D&B’s best ideas, innovations and service capabilities to Clients.
The Client Success Manager supports D&B clients through Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support, value plan execution, risk mitigation and supporting renewals. The role contributes customer health, adoption, maturity, value and risk input into retention readiness and T-Minus planning in partnership with Sales.
Commercial ownership, pricing, contract negotiation, sales quotas and expansion contracting remain with Sales. Technical implementation, integrations, workflow configuration, solution architecture and technical AI assessments remain with Technical Client Success Managers, Technical Advisory resources or other specialist functions.
Essential Key Responsibilities
- Be accountable for the assigned Client’s overall success with D&B, including Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support and supporting renewals.
- Monitor and capture customer health indicators, maturity signals, adoption activity, risk indicators and growth signals, and share relevant insight with Sales, Client Success leadership and internal stakeholders.
- Support customer maturity progression by identifying adoption barriers, use-case gaps and practical next steps that help Clients increase adoption, value realisation and business outcomes.
- Contribute customer health, adoption, maturity, value and risk input into T-Minus retention planning in partnership with Sales, while commercial ownership remains with Sales.
- Execute defined Client Success playbooks to support adoption, customer health, value realisation, retention readiness, T-Minus planning and consistent customer success outcomes.
- Partner with Clients to maintain a D&B solution value plan that connects customer objectives, adoption priorities, success measures and value realisation.
- Build and maintain trusted relationships with the Client community through regular engagement, service reviews and business-outcome discussions.
- Deliver external service reviews to review solution adoption, value progress, Client sentiment and agreed practical next steps.
- Work closely with D&B Sales and Client Success Leaders to prioritize Client engagement opportunities based on customer health, maturity, adoption, risk, spend, growth signals and retention readiness.
- Identify risks to Clients achieving their stated business goals and work with the virtual team to build a risk mitigation or get-well plan.
- Coordinate relevant internal and external stakeholders across Sales, Product, Data, Technology, Delivery, Customer Service, Finance, Legal and other teams to support agreed customer success outcomes.
- Capture and communicate Voice of the Client feedback, adoption trends, customer maturity insights, value realisation evidence, risk indicators and product or service improvement opportunities.
- Maintain accurate and timely information in relevant CRM systems and internal tools to support customer health visibility, success planning, T-Minus planning and internal reporting.
- Collaborate with Technical Client Success Managers, Technical Advisory resources or other specialist functions where specialized support is required for technical adoption, integrations, workflow configuration, solution architecture, technical AI expertise or readiness assessments. The Client Success Manager remains focused on customer relationship management, adoption support, value realisation, customer health, customer maturity support, retention readiness and execution of Client Success playbooks.
- Perform additional duties as assigned, provided they are within the overall scope and level of the Client Success Manager role and in line with applicable local legal and company requirements.
Education and Experience
- Minimum of five years of experience working in client support, client success, customer success, relationship management or a comparable post-sales customer-facing role.
- Experience working with Clients dealing with data, analytics, software, digital workflows or business-information solutions.
- Solid customer success or account servicing experience, with the ability to drive adoption, value realisation, customer health visibility and successful renewal-readiness activities.
- Strong collaboration and influencing skills.
- Client-centric approach with good commercial instincts, while recognizing that commercial ownership, pricing, contract negotiation, revenue targets and sales quotas remain with Sales.
- Ability to build and maintain relationships with Clients and internal stakeholders.
- Excellent listening, presentation and communication skills at all business levels, with effective interpersonal skills.
- Ability to use customer health indicators, usage trends, adoption data, CRM information and customer feedback to prioritize practical Client Success actions.
- Understanding of modern Customer Success practices, including success planning, customer maturity support and progression, value realisation, T-Minus Retention Planning, risk mitigation and coordinated stakeholder management.
- Ability to discuss AI-enabled capabilities and automation opportunities from a customer-value and business-outcome perspective, without owning technical implementation, AI architecture, integrations or workflow configuration.
- Self-starter who can work independently, enjoys solving problems and can execute effectively against plans.
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive and seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset. Keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors, and widen and broaden competencies through structured courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
- Ability and willingness to travel up to 25% as required.
This role is commission eligible
Benefits We Offer
- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.
Pay Transparency
Dun & Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting. Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an individual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&B’s generous benefit package, outlined above.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
See All 124+ Remote Client Success Specialist Jobs
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Find JobsRemote Client Success Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Staffing & Recruiting
- Marketing & Advertising
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote client success specialist jobs.
- Two or more years of experience in customer success, account management, or a related client-facing role
- Proficiency with CRM tools such as Salesforce and customer success platforms like Gainsight or Totango
- Demonstrated ability to manage a portfolio of accounts while driving retention and expansion revenue
- Strong written and verbal communication skills for executive-level business reviews and escalation handling
- Familiarity with SaaS business models, subscription metrics, and the customer lifecycle
- Bachelor's degree in business, communications, or a related field, or equivalent practical experience
Tips for Your Remote Client Success Specialist Job Search
Apply early to remote roles that fit
Remote client success specialist openings on Migrate Mate are sourced from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-filtered noise.
Show async communication skills explicitly
Remote client success work runs on email, Slack, and recorded Loom updates. Rewrite your resume bullets to show how you've communicated complex client situations clearly in writing, since that's what remote hiring managers screen for first.
Prove CRM and customer platform fluency
Remote employers can't watch you work, so they rely on tools like Salesforce, Gainsight, or HubSpot to track client health. Name the platforms you've used and describe the workflows you owned, not just the software you touched.
Prepare for async-style remote interviews
Many remote-first companies use recorded video screening or written take-home questions before the live interview round. Practice answering client scenario questions in writing and on camera so your first impression isn't slowed down by an unfamiliar format.
Remote Client Success Specialist Jobs: Frequently Asked Questions
How do I get a remote client success specialist job?
Target remote-first SaaS companies and distributed B2B teams, where client success roles are structurally remote rather than an exception. Remote employers screen hard for async written communication, since most client touchpoints happen over email, Slack, and recorded video. Demonstrating CRM fluency, proactive follow-through without hand-holding, and a history of measurable retention or expansion results gives you a real edge over candidates with similar experience who haven't worked remotely before.
Which companies hire remote client success specialists?
Companies hiring remote client success specialists right now include PayIt, Kandu, and Quantum Health, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS platforms and distributed fintech and healthtech teams account for the largest share of these openings, since their customer bases are geographically dispersed and their internal teams are already built for async collaboration.
Can you get a remote client success specialist job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to manage client relationships independently from day one with minimal in-person oversight. Early-career candidates do best targeting early-stage SaaS startups and PLG companies that hire associate or junior client success roles remotely. Showing a record of proactive communication, a working knowledge of tools like Salesforce or HubSpot, and any volunteer or freelance client-facing work can open the door when formal experience is thin.
Do you need a degree for remote client success specialist jobs?
Not always. Many remote employers, particularly in SaaS and technology, weight demonstrated client outcomes, CRM proficiency, and communication skills over a specific degree. A portfolio showing onboarding projects, retention wins, or upsell results carries real weight. Some enterprise and financial services employers do list a bachelor's degree as a requirement, so it's worth reading each job description carefully before you apply.
Which industries hire the most remote client success specialists?
The sectors hiring the most remote client success specialists are Technology & Software, Insurance, and Staffing & Recruiting, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed customer bases and remote-first internal teams, making fully remote client success roles a structural norm rather than an occasional perk.
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