Operational Excellence Manager Jobs
Operational Excellence Manager jobs are open across manufacturing, healthcare, logistics, financial services, and consulting, from mid-level to director, with specializations in Lean, Six Sigma, and process reengineering. Find a role that fits from the openings below and apply directly.
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Showing 5 of 418+ Operational Excellence Manager jobs
DESCRIPTION
We are seeking a Senior Manager of Operational Excellence to own Delivery Quality and Metric Readiness for Amazon Now's entire Quick Commerce (QC) network. This leader will be accountable for post-dispatch quality outcomes — DEA, DNR, concessions, and VOC — and for ensuring the QC network has the right metrics, defined correctly, prioritized appropriately, and ready to operate against from Day 1.
This is a high-visibility role that demands executive presence, quantitative depth, and a bias for resolution over reporting. The right candidate works fluidly across Tech, Product, Program, and Operations, thrives in fast-moving environments, and turns ambiguity into structure. They will build and lead a team that leads with data — analyzing trends, building metrics, and driving performance outcomes across the network.
Key job responsibilities
Responsibilities:
Set the delivery quality bar across the QC supply chain and drive accountability to it — own outcomes, not just analysis
Build, develop, and lead a high-performing team of operational excellence, supply chain analytics, and data professionals
Architect data-driven root-cause frameworks for post-dispatch defects across the supply chain; use statistical methods to isolate failure modes and drive structural resolution
Define the metric readiness strategy: what to measure across the supply chain, how to define it, how to build the data pipelines, and how to maintain parity at scale
Build and maintain dashboards, reporting mechanisms, and analytical models that provide real-time visibility into supply chain and delivery quality performance
Influence VP-level leadership with crisp, data-driven narratives on quality trends, supply chain risks, and investment tradeoffs
Drive cross-functional alignment across Supply Chain, Tech, Product, Program, and Last Mile — breaking through organizational boundaries to resolve systemic issues
Translate VOC and supply chain data into prioritized action with clear ownership, SLAs, and closed-loop mechanisms
Establish scalable operating cadences (WBRs, audits, statistical process control) that drive discipline across the distributed supply chain network
Shape quality and metric standards for new site launches and network expansion — ensuring supply chain and operational readiness before Day 1
BASIC QUALIFICATIONS
- 10+ years of Business, Operations, Supply Chain, Learning, or related field experience
- 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Experience building measures and metrics, and developing reporting solutions
- Experience managing competing priorities and using metrics to drive business decisions
- 5+ years of managing and developing teams experience
- Experience owning and driving large-scale cross-functional programs
PREFERRED QUALIFICATIONS
- 5+ years of supply chain experience
- Experience implementing repeatable processes and driving automation or standardization
- MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field
- Experience with supply chain analytics tools, BI platforms, and building automated reporting at scale
- Experience in quick commerce, grocery supply chain, last-mile delivery, or high-velocity fulfillment operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 172,800.00 - 233,800.00 USD annually
USA, TN, Nashville - 141,400.00 - 191,300.00 USD annually
USA, WA, Bellevue - 157,100.00 - 212,600.00 USD annually
DESCRIPTION
We are seeking a Senior Manager of Operational Excellence to own Delivery Quality and Metric Readiness for Amazon Now's entire Quick Commerce (QC) network. This leader will be accountable for post-dispatch quality outcomes — DEA, DNR, concessions, and VOC — and for ensuring the QC network has the right metrics, defined correctly, prioritized appropriately, and ready to operate against from Day 1.
This is a high-visibility role that demands executive presence, quantitative depth, and a bias for resolution over reporting. The right candidate works fluidly across Tech, Product, Program, and Operations, thrives in fast-moving environments, and turns ambiguity into structure. They will build and lead a team that leads with data — analyzing trends, building metrics, and driving performance outcomes across the network.
Key job responsibilities
Responsibilities:
Set the delivery quality bar across the QC supply chain and drive accountability to it — own outcomes, not just analysis
Build, develop, and lead a high-performing team of operational excellence, supply chain analytics, and data professionals
Architect data-driven root-cause frameworks for post-dispatch defects across the supply chain; use statistical methods to isolate failure modes and drive structural resolution
Define the metric readiness strategy: what to measure across the supply chain, how to define it, how to build the data pipelines, and how to maintain parity at scale
Build and maintain dashboards, reporting mechanisms, and analytical models that provide real-time visibility into supply chain and delivery quality performance
Influence VP-level leadership with crisp, data-driven narratives on quality trends, supply chain risks, and investment tradeoffs
Drive cross-functional alignment across Supply Chain, Tech, Product, Program, and Last Mile — breaking through organizational boundaries to resolve systemic issues
Translate VOC and supply chain data into prioritized action with clear ownership, SLAs, and closed-loop mechanisms
Establish scalable operating cadences (WBRs, audits, statistical process control) that drive discipline across the distributed supply chain network
Shape quality and metric standards for new site launches and network expansion — ensuring supply chain and operational readiness before Day 1
BASIC QUALIFICATIONS
- 10+ years of Business, Operations, Supply Chain, Learning, or related field experience
- 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Experience building measures and metrics, and developing reporting solutions
- Experience managing competing priorities and using metrics to drive business decisions
- 5+ years of managing and developing teams experience
- Experience owning and driving large-scale cross-functional programs
PREFERRED QUALIFICATIONS
- 5+ years of supply chain experience
- Experience implementing repeatable processes and driving automation or standardization
- MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field
- Experience with supply chain analytics tools, BI platforms, and building automated reporting at scale
- Experience in quick commerce, grocery supply chain, last-mile delivery, or high-velocity fulfillment operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 172,800.00 - 233,800.00 USD annually
USA, TN, Nashville - 141,400.00 - 191,300.00 USD annually
USA, WA, Bellevue - 157,100.00 - 212,600.00 USD annually
Operational Excellence Manager Jobs by Experience Level
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Find JobsOperational Excellence Manager Job Market
Who's Hiring
- Augmentis206A
- Honeywell Aerospace10H
- Amazon6
- Penske Truck Leasing6
- Eaton3
Top Industries Hiring
- Retail
- Food & Beverage
- Healthcare & Medical Services
- Technology & Software
- Insurance
What Employers Look For
The qualifications that appear most often in operational excellence manager jobs.
- Lean or Six Sigma Black Belt certification with demonstrated project leadership experience
- Proven experience leading cross-functional process improvement initiatives in a complex organization
- Proficiency with data analysis tools such as Minitab, Power BI, or Excel for root-cause analysis
- Strong stakeholder management and change management skills across multiple business units
- Bachelor's degree in engineering, business, operations management, or a related field
- Experience with value-stream mapping, Kaizen events, and continuous improvement frameworks
Tips for Your Operational Excellence Manager Job Search
Quantify process improvements on your resume
Hiring managers for operational excellence manager roles expect metrics. Replace vague statements with specifics: cycle time reduced, defect rates cut, cost avoided. Lean and Six Sigma achievements without numbers read as theoretical rather than proven.
List certifications in your resume header
Lean, Six Sigma Black Belt, PMP, or Shingo credentials are frequently listed as requirements, not preferences. Put your active certifications directly under your name so screeners see them before reading your work history.
Filter openings by industry and methodology
Operational excellence roles in healthcare follow PDSA and regulatory compliance frameworks, while manufacturing roles lean on Kaizen and value-stream mapping. Target listings that match your methodology background rather than applying broadly.
Apply early to roles that fit
Migrate Mate lists operational excellence manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a case study for the interview
Most panels ask you to walk through an improvement project end to end. Prepare one story that covers the baseline problem, the methodology you applied, stakeholder resistance you navigated, and the measurable outcome. Practice it under eight minutes.
Negotiate scope before accepting an offer
Clarify whether the role has authority to implement changes or only recommends them to leadership. Operational excellence managers without change-management authority frequently stall. Ask directly during the offer stage, not after you start.
Operational Excellence Manager Jobs: Frequently Asked Questions
Which companies are hiring the most operational excellence managers?
The companies hiring the most operational excellence managers right now include Augmentis, Honeywell Aerospace, and Amazon, with the largest share of openings in Texas, Michigan, and Ohio, based on current listings on Migrate Mate as of September 2026. Manufacturing, healthcare systems, and large logistics operators consistently account for the highest volume of postings.
How many operational excellence manager jobs are remote?
About 49% of operational excellence manager openings are fully remote or hybrid as of September 2026, though many roles require periodic on-site presence for Kaizen events and floor observations. Program and strategy-focused roles within consulting or corporate functions tend to offer the most remote flexibility compared to plant- or facility-based positions.
How do you become an operational excellence manager?
Most operational excellence managers start in a process engineer, operations analyst, or continuous improvement specialist role and build hands-on project experience over several years. Earning a Lean or Six Sigma Black Belt certification strengthens your candidacy significantly. From there, demonstrating that you led a cross-functional initiative, managed stakeholder resistance, and delivered measurable results is what moves you into a management-level role.
Can you get an operational excellence manager role with limited experience?
It is possible if you compensate with a strong certification and a concrete project portfolio. Candidates who have led even one documented Lean or Six Sigma project, with baseline data, a clear methodology, and a measurable outcome, compete more effectively than candidates with years of generic operations experience and no structured improvement work. Targeting smaller organizations or roles with coordinator-level titles that grow into management is also a practical path.
What does the operational excellence manager interview process look like?
Most processes run three to four rounds. An initial screen with a recruiter or HR is followed by a panel with operations leadership, where you will typically walk through a past improvement project in detail. A final round often includes a case study or presentation, where you diagnose a process problem and propose a solution. Some employers also ask for a portfolio of past project charters or A3 reports.
Where can I find and apply to operational excellence manager jobs?
You can find and apply to operational excellence manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and methodology experience, then apply directly to each listing that fits.
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