Mid Level Operational Excellence Manager Jobs
Mid level operational excellence manager jobs go to professionals ready to own improvement initiatives end to end, guide junior team members, and deliver measurable process gains with limited day-to-day oversight. Roles run across Manufacturing, Insurance, and Food & Beverage, with a mix of on-site, hybrid, and remote settings, and employers like Oscar Health, Circle K, and Janicki Industries hiring at this level now.
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Showing 5 of 46+ Mid Level Operational Excellence Manager jobs
Overview:
Manages assigned digital products, services, platform, experiences and/or strategies. Develops the strategy or executes on the strategy defined for assigned digital products and services, including working with relevant business partners to create the design, development, implementation, marketing and ongoing support for the product or service. Ensures projects, products or services follow existing Department processes and procedures.
Primary Responsibilities:
- Responsible for overall oversight of assigned digital products, services, or platform and delivery of products on a platform.
- Lead design, customer journey mapping and other product/project sessions.
- Provide ongoing support and resolution of issues with digital products or services.
- Track and manage key performance indicators (KPIs) for assigned digital products or services.
- Understand and manage product risk, inclusive of all phases a product may be in and all pillars of risk to protect the Bank.
- Serve as lead liaison for assigned digital product, service or platform in understanding the product, service, platform, or industry roadmap and how this will inform the Bank’s strategy and roadmap.
- Provide training and mentoring to less experienced team members.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
Bachelor's degree and a minimum of 4 years’ digital, marketing, product management, financial, operations and/or project management experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ digital, marketing, product management, financial, operations and/or project management experience
Strong interpersonal skills
Strong verbal and written communication skills
Strong analytical skills
Excellent critical thinking skills
Excellent problem-solving skills
Demonstrated financial analysis skills
Experience leading large group sessions
Education and Experience Preferred:
Master's degree
Experience with process mapping or customer journey mapping
Knowledge of how to write technical and business documentation
Experience working on digital technology projects
Previous financial services industry experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Buffalo, New York, United States of AmericaOverview:
Manages assigned digital products, services, platform, experiences and/or strategies. Develops the strategy or executes on the strategy defined for assigned digital products and services, including working with relevant business partners to create the design, development, implementation, marketing and ongoing support for the product or service. Ensures projects, products or services follow existing Department processes and procedures.
Primary Responsibilities:
- Responsible for overall oversight of assigned digital products, services, or platform and delivery of products on a platform.
- Lead design, customer journey mapping and other product/project sessions.
- Provide ongoing support and resolution of issues with digital products or services.
- Track and manage key performance indicators (KPIs) for assigned digital products or services.
- Understand and manage product risk, inclusive of all phases a product may be in and all pillars of risk to protect the Bank.
- Serve as lead liaison for assigned digital product, service or platform in understanding the product, service, platform, or industry roadmap and how this will inform the Bank’s strategy and roadmap.
- Provide training and mentoring to less experienced team members.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
Bachelor's degree and a minimum of 4 years’ digital, marketing, product management, financial, operations and/or project management experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ digital, marketing, product management, financial, operations and/or project management experience
Strong interpersonal skills
Strong verbal and written communication skills
Strong analytical skills
Excellent critical thinking skills
Excellent problem-solving skills
Demonstrated financial analysis skills
Experience leading large group sessions
Education and Experience Preferred:
Master's degree
Experience with process mapping or customer journey mapping
Knowledge of how to write technical and business documentation
Experience working on digital technology projects
Previous financial services industry experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Buffalo, New York, United States of AmericaSee All 46 Mid Level Operational Excellence Manager Jobs
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Find JobsMid Level Operational Excellence Manager Job Market
Who's Hiring
- Oscar Health4
- Circle K2
- Janicki Industries2J
- DSV1
- MCC1
Top Industries Hiring
- Manufacturing5
- Insurance4
- Food & Beverage4
- Retail3
- Banking & Financial Services3
Mid Level Operational Excellence Manager Jobs: Frequently Asked Questions
How do I get a mid level operational excellence manager job?
Position yourself around ownership, not just participation. Highlight specific process improvement projects you led, the tools you applied (Lean, Six Sigma, Kaizen), and the measurable outcomes you delivered. Mid level openings favor candidates who can show they drove results independently, not just supported a team. Tailor your resume to reflect scope of responsibility and quantify impact wherever possible.
Which companies hire mid level operational excellence managers?
Companies hiring mid level operational excellence managers right now include Oscar Health, Circle K, and Janicki Industries, based on current listings on Migrate Mate as of July 2026. At this level, hiring is spread across large manufacturers, healthcare systems, logistics companies, and financial services firms that run continuous improvement programs at scale.
Are there remote mid level operational excellence manager jobs?
Yes, though many roles still require on-site presence for floor-level process work. About 21% of mid level operational excellence manager openings are remote or hybrid as of July 2026, with hybrid arrangements most common in industries where some operational observation is required alongside administrative and analytical work.
How do I move up to a mid level operational excellence manager role?
The path from entry level to mid level is built on demonstrated project ownership. Early in your career, focus on completing a Lean or Six Sigma certification, then seek out assignments where you lead a kaizen event or own a process redesign from analysis through implementation. Consistent delivery of measurable results, combined with growing comfort interpreting data and influencing stakeholders, is what closes the gap.
Which industries hire the most mid level operational excellence managers?
Mid Level operational excellence manager roles concentrate in Manufacturing, Insurance, and Food & Beverage, based on current listings on Migrate Mate as of July 2026. These sectors invest heavily in continuous improvement programs and need experienced practitioners who can manage projects independently and translate operational data into actionable change.