Fraud Specialist Jobs
Fraud Specialist jobs are open across banking, insurance, fintech, healthcare, and retail, from entry-level analyst to senior investigator and fraud operations manager, with specializations in transaction monitoring, claims fraud investigation, and identity theft detection. Find a role that fits from the openings below and apply directly.
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FRAUD DETECTION SPECIALIST I
WHAT IS THE OPPORTUNITY?
A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transactions via outbound and/or inbound call, in addition to initiating dispute claims. This position will play a key role in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention.
WHAT WILL YOU DO?
- Demonstrate resiliency and adaptability in a fast-paced contact center environment
- The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
- Think critically and exercise independent judgement
- Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss
- Opens cases/claims on all suspicious activity and appropriately investigate, and escalate when needed
- Works to detect various fraud schemes (email compromise, elder abuse, counterfeit checks, ATO, etc.) and characteristics of red flags, performs additional duties as assigned.
- Performs defined mitigation steps to reduce financial loss to our customers and the bank
- Ability to complete assigned duties within daily deadlines, both efficiently, timely, and with minimal supervision to meet KPIs and SLAs
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 2 year of general office, back office banking or accounting experience required
- Advanced computer experience required (e.g. MS Word, Outlook and Excel)
- Minimum 3 years in banking operations.
- Minimum 2 years of experience in fraud investigations, disputes, and/or fraud exposure.
Additional Qualifications
- Must work well in a team environment, as well as independently
- Must have a strong and positive work ethic and follow CNB core values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet specific performance goals
- Advanced Knowledge of PC functions in a Windows based environment
- Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
FRAUD DETECTION SPECIALIST I
WHAT IS THE OPPORTUNITY?
A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transactions via outbound and/or inbound call, in addition to initiating dispute claims. This position will play a key role in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention.
WHAT WILL YOU DO?
- Demonstrate resiliency and adaptability in a fast-paced contact center environment
- The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
- Think critically and exercise independent judgement
- Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss
- Opens cases/claims on all suspicious activity and appropriately investigate, and escalate when needed
- Works to detect various fraud schemes (email compromise, elder abuse, counterfeit checks, ATO, etc.) and characteristics of red flags, performs additional duties as assigned.
- Performs defined mitigation steps to reduce financial loss to our customers and the bank
- Ability to complete assigned duties within daily deadlines, both efficiently, timely, and with minimal supervision to meet KPIs and SLAs
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 2 year of general office, back office banking or accounting experience required
- Advanced computer experience required (e.g. MS Word, Outlook and Excel)
- Minimum 3 years in banking operations.
- Minimum 2 years of experience in fraud investigations, disputes, and/or fraud exposure.
Additional Qualifications
- Must work well in a team environment, as well as independently
- Must have a strong and positive work ethic and follow CNB core values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet specific performance goals
- Advanced Knowledge of PC functions in a Windows based environment
- Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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Find Fraud Specialist JobsFraud Specialist Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- City National Bank3
- First Horizon Bank2
- Aircall1
- Citi1
- FlagStar Bank1
Top Industries Hiring
- Banking & Financial Services9
- Government & Public Sector1
- Law & Legal Services1
- Technology & Software1
- Telecommunications1
What Employers Look For
The qualifications that appear most often in fraud specialist jobs.
- Experience investigating financial fraud, identity theft, or insurance claims
- Proficiency with fraud detection platforms such as NICE Actimize or SAS Fraud Management
- Knowledge of BSA, AML, or FCRA compliance requirements
- Certified Fraud Examiner (CFE) credential or active pursuit of certification
- Strong analytical skills with experience querying large datasets using SQL or similar tools
- Bachelor's degree in criminal justice, finance, accounting, or a related field
Tips for Your Fraud Specialist Job Search
Tailor your resume to fraud typologies
Hiring managers scan for the specific fraud types you've worked on, whether that's card-not-present fraud, first-party misuse, or claims manipulation. Name each typology explicitly in your work history rather than listing generic investigation duties.
Earn a CFE before applying mid-level
The Certified Fraud Examiner credential is a concrete signal for roles above entry level. If you're targeting positions that require two or more years of experience, completing the CFE exam before you apply removes a common screening objection upfront.
Highlight the tools examiners actually use
Fraud teams rely on tools like NICE Actimize, SAS Fraud Management, or LexisNexis Bridger. Name every platform you've used in a dedicated skills section so your resume clears automated applicant filters before a recruiter reads it.
Apply early to roles that fit
Migrate Mate lists fraud specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers around false-positive rates
Interviewers at banks and insurers will ask how you balance catching fraud without blocking legitimate customers. Prepare a specific example where you adjusted a rule or threshold to reduce false positives while maintaining detection accuracy.
Negotiate using regulatory context
Fraud roles tied to BSA, AML, or FCRA compliance carry compliance risk for employers, which strengthens your leverage. When discussing offers, frame your regulatory knowledge as a direct cost-avoidance asset, not just a technical skill.
Fraud Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most fraud specialists?
The companies hiring the most fraud specialists right now include City National Bank, First Horizon Bank, and Aircall, with the largest share of openings in California, Tennessee, and Georgia, based on current listings on Migrate Mate as of June 2026. Financial services firms and large insurers consistently account for the majority of posted roles.
How many fraud specialist jobs are remote?
About 29% of fraud specialist openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in financial operations. Transaction monitoring and alert review positions tend to be the most remote-friendly, while roles that involve in-person interviews with claimants or law enforcement coordination are more often on-site.
How do you become a fraud specialist?
Start by building foundational knowledge in finance, criminal justice, or accounting through a related degree or coursework. Gain early experience in customer disputes, claims processing, or bank operations, which expose you to fraud patterns firsthand. Pursue the CFE credential to formalize your expertise, then move into a dedicated fraud analyst role before advancing to specialist or investigator positions.
Can you get hired as a fraud specialist with little experience?
Yes, entry-level fraud specialist roles exist at banks, credit unions, and insurance companies, and they often pull from customer service, disputes, or claims backgrounds. Employers value attention to detail, comfort with data review, and familiarity with compliance basics over a long fraud-specific resume. Completing a CFE exam prep course and highlighting any exposure to fraud scenarios in prior roles strengthens an entry-level application significantly.
What does the fraud specialist interview process look like?
Most fraud specialist interviews run two to three rounds. The first is typically a recruiter screen focused on your background and tool experience. A hiring manager or team lead then conducts a behavioral interview with scenario questions around how you've handled disputed transactions, difficult claimants, or edge cases. Some employers add a written assessment or case study requiring you to identify red flags in a simulated transaction or claims file.
Where can I find and apply to fraud specialist jobs?
You can find and apply to fraud specialist jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your background and apply directly to each listing without leaving the platform.
See All Fraud Specialist Jobs
Jump back to the full list of openings and apply to any fraud specialist role that fits.
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