Entry Level Customer Engineer Jobs
New grad customer engineer jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship background can carry more weight than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Manufacturing, and Electronics & Hardware, with KLA, JetBrains, and Cresta hiring at this level now.
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Showing 5 of 40+ Entry Level Customer Engineer jobs
Position Summary
Ensures engineering technical E175 support to company clients and operators.
JOB RESPONSIBILITIES
- Identifies, records, analyzes and evaluates service bulletins, reports, documents, manuals, technical publications, criticisms presented, detected technical/operational problems, need for repair/changes, parts, components and/or system replacement.
- Analyzes issues/matters related to structure and aeronautical systems, generators and engines, products' avionics and electricity, costs and economic viability.
- Presents and discusses alternative solutions for maintenance and/or modifications problems.
- Defines deadlines and takes necessary relevant measures.
- Follows up off-site repair teams and guides contracted shops to perform maintenance services.
- Maintains contacts with interface areas, other company units, customers, operators, suppliers, contracted maintenance shops, technical representatives, engineers, technical assistants, maintenance mechanics, etc., providing and obtaining operational/technical information.
- Discusses with personnel involved in product development/maintenance activities, alternative solutions to solve and prevent problems.
- Coordinates retrofit campaigns. Clears up doubts, follows up and controls work development.
- Qualifies aircraft maintenance/repair shops, visiting their facilities, verifying, analyzing, and evaluating infrastructure aspects, materials, equipment and tools used, as well as customer service and employees' technical qualification, researching on information about professional background.
- Prepares and gives different kinds of technical/operational training to professional in charge of company aircraft maintenance.
- Prepares/carries out presentations to operators about technological improvements made in company aircraft, pointing out and discussing the changes involved.
- Prepares reports related to the technical visits and expenses made. Stays current with avionics, electrical, power plant (engines and generators), structure systems new technologies, maintenance, parts, components, performance, and aircraft types.
- Consults/research manuals, specialized technical publications, service bulletins, etc.
- Prepares and presents reports, charts, graphics, cost studies, etc.
- Maintains organized and updated files and data banks.
- Translates operator and reliability reports terminology.
- Participates in courses, seminars, and study groups.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
- BA degree in Aeronautical Engineering or Mechanical/Electrical Engineering
Experience:
- Experience providing technical and troubleshooting support for the E175.
- Experience providing client/operator product technical support, preferably acquired in aviation/aeronautical industry
Knowledge, Skills & Abilities:
- Comprehension, understanding and execution of broad practices associated within the field assigned and related fields. Applies these understandings in the completion of complex work assignments.
- Aircraft systems/structures (electric, electronic, mechanic, hydraulic, pneumatic, communication, etc.)
- Aircraft maintenance aspects
- Client support and service quality techniques
- How to read and interpret drawings
- Writing skills
- Negotiation techniques
- Technical publications
- Reliability analysis, liability (Manufacturer's responsibility)
- Knowledge of Embraer products, specifically the E175.
Working Conditions / Environment / Special Requirements
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
GENERAL COMMITMENT FOR ALL EMPLOYEES
- Commitment to company values and complies with department norms, policies, directives, and procedures.
- Incorporates Lean and P3E processes and concepts into daily activities.
- Strive for continuous improvement to processes and procedures.
- Honors and protects confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.
Embraer is an Equal Opportunity Employer.
Position Summary
Ensures engineering technical E175 support to company clients and operators.
JOB RESPONSIBILITIES
- Identifies, records, analyzes and evaluates service bulletins, reports, documents, manuals, technical publications, criticisms presented, detected technical/operational problems, need for repair/changes, parts, components and/or system replacement.
- Analyzes issues/matters related to structure and aeronautical systems, generators and engines, products' avionics and electricity, costs and economic viability.
- Presents and discusses alternative solutions for maintenance and/or modifications problems.
- Defines deadlines and takes necessary relevant measures.
- Follows up off-site repair teams and guides contracted shops to perform maintenance services.
- Maintains contacts with interface areas, other company units, customers, operators, suppliers, contracted maintenance shops, technical representatives, engineers, technical assistants, maintenance mechanics, etc., providing and obtaining operational/technical information.
- Discusses with personnel involved in product development/maintenance activities, alternative solutions to solve and prevent problems.
- Coordinates retrofit campaigns. Clears up doubts, follows up and controls work development.
- Qualifies aircraft maintenance/repair shops, visiting their facilities, verifying, analyzing, and evaluating infrastructure aspects, materials, equipment and tools used, as well as customer service and employees' technical qualification, researching on information about professional background.
- Prepares and gives different kinds of technical/operational training to professional in charge of company aircraft maintenance.
- Prepares/carries out presentations to operators about technological improvements made in company aircraft, pointing out and discussing the changes involved.
- Prepares reports related to the technical visits and expenses made. Stays current with avionics, electrical, power plant (engines and generators), structure systems new technologies, maintenance, parts, components, performance, and aircraft types.
- Consults/research manuals, specialized technical publications, service bulletins, etc.
- Prepares and presents reports, charts, graphics, cost studies, etc.
- Maintains organized and updated files and data banks.
- Translates operator and reliability reports terminology.
- Participates in courses, seminars, and study groups.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
- BA degree in Aeronautical Engineering or Mechanical/Electrical Engineering
Experience:
- Experience providing technical and troubleshooting support for the E175.
- Experience providing client/operator product technical support, preferably acquired in aviation/aeronautical industry
Knowledge, Skills & Abilities:
- Comprehension, understanding and execution of broad practices associated within the field assigned and related fields. Applies these understandings in the completion of complex work assignments.
- Aircraft systems/structures (electric, electronic, mechanic, hydraulic, pneumatic, communication, etc.)
- Aircraft maintenance aspects
- Client support and service quality techniques
- How to read and interpret drawings
- Writing skills
- Negotiation techniques
- Technical publications
- Reliability analysis, liability (Manufacturer's responsibility)
- Knowledge of Embraer products, specifically the E175.
Working Conditions / Environment / Special Requirements
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
GENERAL COMMITMENT FOR ALL EMPLOYEES
- Commitment to company values and complies with department norms, policies, directives, and procedures.
- Incorporates Lean and P3E processes and concepts into daily activities.
- Strive for continuous improvement to processes and procedures.
- Honors and protects confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.
Embraer is an Equal Opportunity Employer.
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Find JobsEntry Level Customer Engineer Job Market
Who's Hiring
- KLA12
- JetBrains3
- Cresta2
- Fastly2
- GitLab2
Top Industries Hiring
- Technology & Software14
- Manufacturing13
- Electronics & Hardware3
- Consulting & Professional Services3
- Aerospace & Defense2
Entry Level Customer Engineer Jobs: Frequently Asked Questions
How do I get an entry level customer engineer job?
Start by building hands-on technical experience through internships, lab projects, or personal builds that demonstrate how you troubleshoot and solve customer-facing problems. Employers hiring at this level look for strong communication skills alongside technical aptitude, so being able to explain technical concepts clearly is just as important as knowing the tools. A degree in engineering, computer science, or a related field helps, though bootcamp graduates with a solid portfolio are competitive too.
Which companies hire entry level customer engineers?
Companies hiring entry level customer engineers right now include KLA, JetBrains, and Cresta, based on current listings on Migrate Mate as of September 2026. Hiring covers technology vendors, cloud platform providers, and enterprise software companies that need early-career engineers to support product deployments and customer onboarding.
Are there remote entry level customer engineer jobs?
Yes, though most postings still prefer on-site or hybrid availability given the customer-facing nature of the work. About 38% of entry level customer engineer openings are remote or hybrid as of September 2026, so candidates who need location flexibility will find options without limiting their search entirely to local roles.
Are these new grad customer engineer jobs?
Yes, these roles include new grad, recent graduate, and junior customer engineer positions. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internship work or academic projects as qualifying background, or explicitly invites candidates who are early in their careers. A new grad with strong communication skills and relevant coursework is a viable candidate for many of these openings.
Which industries hire the most entry level customer engineers?
Entry Level customer engineer roles concentrate in Technology & Software, Manufacturing, and Electronics & Hardware, based on current listings on Migrate Mate as of September 2026. Those sectors drive hiring at this level because they rely on continuous product rollouts and customer integrations that need dedicated engineers to guide clients through setup, configuration, and early adoption.