Entry Level Customer Engineer Jobs
New grad customer engineer jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship background can carry more weight than a long resume. Most openings mix on-site, remote, and hybrid settings across Manufacturing, Technology & Software, and Electronics & Hardware, with KLA, Fastly, and GitLab hiring at this level now.
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Open roles48
Top stateTexas
Top employerKLA
Top cityAustin, TX
Work type71% On-site
Top industryManufacturing
Showing 5 of 48+ Entry Level Customer Engineer jobs
Customer Quality Engineer
We won't show you this job again
Added 2d ago
Fuyao Glass America
Customer Quality Engineer
Moraine, Ohio
Added 2d ago
Customer Success Engineer
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Added 3d ago
Sprig
Customer Success Engineer
San Francisco, California
Added 3d ago
Customer Service Sales Engineer
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Added 4d ago
FlexLink, a Coesia company
Customer Service Sales Engineer
Allentown, Pennsylvania
Added 4d ago
Customer Support Engineer
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Added 1w ago
KLA
Customer Support Engineer
Phoenix, Arizona
Added 1w ago
Customer Service Engineer
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Added 1w ago
KLA
Customer Service Engineer
Phoenix, Arizona
Added 1w ago
Added 2d ago
Customer Quality Engineer
Fuyao Glass America·Moraine, Ohio
Job functions:
1+ yr exp.
Bachelor's degree
Full Time
501-1,000 employees
Job Description
Job Description
I. Job Profile
Job Title
Customer Quality Engineer
Department
Quality
Direct Supervisor
Customer Quality Engineer Supervisor/Quality Manager
Direct Subordinates
N/A
II. Job Summary：
1. Gather information of cussomter complaints and concerns correctly.
2. Organize the internal teams handling customer complaints and timely respond to customer.
3. Manage the customer's performance scorecard and improve customer's statisfaction.
4. Train and guide teams write 8D report.
1. Gather information of cussomter complaints and concerns correctly.
2. Organize the internal teams handling customer complaints and timely respond to customer.
3. Manage the customer's performance scorecard and improve customer's statisfaction.
4. Train and guide teams write 8D report.
III. Job Functions and Duties
NO.
Representative Duties
1
Interact with customers and company liaison at cutomser's site. Gather the information to tell whether the product meets cutomster's requirements.
2
Transfer the voice of the customer into the internal quality standard. Categorize the customer complaints into sepecific quality defects.
3
Issue quality alert to the related internal departments and provide placard for developing the clean point. Coordinate sort and containment activity in house. Organize meeting and acitivities for developing coutnermeausres for the quality defect and root cause analysis and improvement.
4
Follow up the countermeasures and improvement activities. Verify the effectivness of the activities. Close the quality complaint when the effectiveness are verified.
5
Create reports and analyze the data for customer compalints, such as weekly report, monthy report and special report according to customer's requirements.
6
Record customer complaints and third-party sorting activities.
7
Customer and transit warehouse return and handling processt.
8
Effectively communicate with the customers. Timely gather the feedbacks from the customer to inprove customer's satisfaction. Provide any needed assistance required by customer / technical support teams to identify and resolve issues with respective product.
9
Train and guide teams to write 8D report.
10
Other duties as assigned.
11
Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any time.
Iâ…¤. Qualification
Job Requirements
Language
Languages spoken commonly in the workplace are English or both English and/or Mandarin. - Ability to read, understand and comprehend documents such as safety rules, operating and maintenance instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to speak effectively and interact with other team members, engineers, leadership and customers.
Ability to speak effectively and interact with other team members, engineers, leadership and customers.
Experience
1 to 3 years manufacturing experience and /or training; or equivalent combination of education and experience preferred. Prefer experience in Quality, Manufacturing or Production functions in the automotive production manufacture industry.
Education
Bachelor degreses or above. Major in STEM fields. Prefer having the training on quality tools and lean Six Sigma.
Physical Condition
Customer Quality Engineer will be required to work in an office environment at a desk and interacting with others on the manufacturing floor. Must be energetic and able to work under pressure. Must be able to travel to customer facility, as required.
Other Requirements
1. Proficient in using Microsoft Office software Word, Excel, Power Point;
2. Proficient in IATF Core (Five) Tools and quality statistics knowledge;
3. Proficient in using 8D method to solve problems;
2. Proficient in IATF Core (Five) Tools and quality statistics knowledge;
3. Proficient in using 8D method to solve problems;
Knowledge, Skills & Abilities utilized on the job
Professional Knowledge, Skills
Professional Knowledge:
1. Familiar with manufacturing principle and technological process of automotive glass.
2. Familiar with the company's quality policy, objectives and commitments.
3. Have a good knowledge of IATF16949 quality management system.
4. Familiar with various standards and inspection/test methods for automotive glass.
5. Familiar with work flow and responsibilities of all departments in the company.
6. Have a knowledge of work flow for quality planning and customer service.
7. Proficient in using Microsoft Office software Word, Excel, Power Point.
8. Familiar with 8D problem solving method and writing 8D report.
9. Good communication skills. Effectively communicate with other team members. Protect the interest of the whole company when communicating with the customer.
10. Ability to recognize urgency and complete tasks according to customer's requirements.
1. Familiar with manufacturing principle and technological process of automotive glass.
2. Familiar with the company's quality policy, objectives and commitments.
3. Have a good knowledge of IATF16949 quality management system.
4. Familiar with various standards and inspection/test methods for automotive glass.
5. Familiar with work flow and responsibilities of all departments in the company.
6. Have a knowledge of work flow for quality planning and customer service.
7. Proficient in using Microsoft Office software Word, Excel, Power Point.
8. Familiar with 8D problem solving method and writing 8D report.
9. Good communication skills. Effectively communicate with other team members. Protect the interest of the whole company when communicating with the customer.
10. Ability to recognize urgency and complete tasks according to customer's requirements.
Training Required
Training in manufacturing process of automotive glass
Trained in IATF 16949 quality system (including five tools);
Training in quality tools.
Traing in how to use customer portal.
Training in work flow process
V. Work Environment:
1. Internal: Office/workshops in plant;
2. External: Various business divisions/client area.
1. Internal: Office/workshops in plant;
2. External: Various business divisions/client area.
VI. Key Performance Indicators:
Timeliness and effectiveness of complaint handling and closure,Punctual report rate,Completeness of reports (Weekly reports, 8D, Monthly reports),Number of customer complaints(Number of complaints per million),External loss (Third Party Sorting Cost),Customer performance.
Timeliness and effectiveness of complaint handling and closure,Punctual report rate,Completeness of reports (Weekly reports, 8D, Monthly reports),Number of customer complaints(Number of complaints per million),External loss (Third Party Sorting Cost),Customer performance.
Must be 18 years of age or older.
Fuyao Glass America Inc., Core Foundation Competencies including Ethics, Integrity, Values & Trust. Fuyao Glass America Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Fuyao Glass America, Inc. is a Drug-Free Workplace.
Fuyao Glass America
Customer Quality Engineer
Moraine, Ohio
Added 2d ago501-1,000 employees
Job functions:
1+ yr exp.
Bachelor's degree
Full Time
Job Description
Job Description
I. Job Profile
Job Title
Customer Quality Engineer
Department
Quality
Direct Supervisor
Customer Quality Engineer Supervisor/Quality Manager
Direct Subordinates
N/A
II. Job Summary：
1. Gather information of cussomter complaints and concerns correctly.
2. Organize the internal teams handling customer complaints and timely respond to customer.
3. Manage the customer's performance scorecard and improve customer's statisfaction.
4. Train and guide teams write 8D report.
1. Gather information of cussomter complaints and concerns correctly.
2. Organize the internal teams handling customer complaints and timely respond to customer.
3. Manage the customer's performance scorecard and improve customer's statisfaction.
4. Train and guide teams write 8D report.
III. Job Functions and Duties
NO.
Representative Duties
1
Interact with customers and company liaison at cutomser's site. Gather the information to tell whether the product meets cutomster's requirements.
2
Transfer the voice of the customer into the internal quality standard. Categorize the customer complaints into sepecific quality defects.
3
Issue quality alert to the related internal departments and provide placard for developing the clean point. Coordinate sort and containment activity in house. Organize meeting and acitivities for developing coutnermeausres for the quality defect and root cause analysis and improvement.
4
Follow up the countermeasures and improvement activities. Verify the effectivness of the activities. Close the quality complaint when the effectiveness are verified.
5
Create reports and analyze the data for customer compalints, such as weekly report, monthy report and special report according to customer's requirements.
6
Record customer complaints and third-party sorting activities.
7
Customer and transit warehouse return and handling processt.
8
Effectively communicate with the customers. Timely gather the feedbacks from the customer to inprove customer's satisfaction. Provide any needed assistance required by customer / technical support teams to identify and resolve issues with respective product.
9
Train and guide teams to write 8D report.
10
Other duties as assigned.
11
Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any time.
Iâ…¤. Qualification
Job Requirements
Language
Languages spoken commonly in the workplace are English or both English and/or Mandarin. - Ability to read, understand and comprehend documents such as safety rules, operating and maintenance instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to speak effectively and interact with other team members, engineers, leadership and customers.
Ability to speak effectively and interact with other team members, engineers, leadership and customers.
Experience
1 to 3 years manufacturing experience and /or training; or equivalent combination of education and experience preferred. Prefer experience in Quality, Manufacturing or Production functions in the automotive production manufacture industry.
Education
Bachelor degreses or above. Major in STEM fields. Prefer having the training on quality tools and lean Six Sigma.
Physical Condition
Customer Quality Engineer will be required to work in an office environment at a desk and interacting with others on the manufacturing floor. Must be energetic and able to work under pressure. Must be able to travel to customer facility, as required.
Other Requirements
1. Proficient in using Microsoft Office software Word, Excel, Power Point;
2. Proficient in IATF Core (Five) Tools and quality statistics knowledge;
3. Proficient in using 8D method to solve problems;
2. Proficient in IATF Core (Five) Tools and quality statistics knowledge;
3. Proficient in using 8D method to solve problems;
Knowledge, Skills & Abilities utilized on the job
Professional Knowledge, Skills
Professional Knowledge:
1. Familiar with manufacturing principle and technological process of automotive glass.
2. Familiar with the company's quality policy, objectives and commitments.
3. Have a good knowledge of IATF16949 quality management system.
4. Familiar with various standards and inspection/test methods for automotive glass.
5. Familiar with work flow and responsibilities of all departments in the company.
6. Have a knowledge of work flow for quality planning and customer service.
7. Proficient in using Microsoft Office software Word, Excel, Power Point.
8. Familiar with 8D problem solving method and writing 8D report.
9. Good communication skills. Effectively communicate with other team members. Protect the interest of the whole company when communicating with the customer.
10. Ability to recognize urgency and complete tasks according to customer's requirements.
1. Familiar with manufacturing principle and technological process of automotive glass.
2. Familiar with the company's quality policy, objectives and commitments.
3. Have a good knowledge of IATF16949 quality management system.
4. Familiar with various standards and inspection/test methods for automotive glass.
5. Familiar with work flow and responsibilities of all departments in the company.
6. Have a knowledge of work flow for quality planning and customer service.
7. Proficient in using Microsoft Office software Word, Excel, Power Point.
8. Familiar with 8D problem solving method and writing 8D report.
9. Good communication skills. Effectively communicate with other team members. Protect the interest of the whole company when communicating with the customer.
10. Ability to recognize urgency and complete tasks according to customer's requirements.
Training Required
Training in manufacturing process of automotive glass
Trained in IATF 16949 quality system (including five tools);
Training in quality tools.
Traing in how to use customer portal.
Training in work flow process
V. Work Environment:
1. Internal: Office/workshops in plant;
2. External: Various business divisions/client area.
1. Internal: Office/workshops in plant;
2. External: Various business divisions/client area.
VI. Key Performance Indicators:
Timeliness and effectiveness of complaint handling and closure,Punctual report rate,Completeness of reports (Weekly reports, 8D, Monthly reports),Number of customer complaints(Number of complaints per million),External loss (Third Party Sorting Cost),Customer performance.
Timeliness and effectiveness of complaint handling and closure,Punctual report rate,Completeness of reports (Weekly reports, 8D, Monthly reports),Number of customer complaints(Number of complaints per million),External loss (Third Party Sorting Cost),Customer performance.
Must be 18 years of age or older.
Fuyao Glass America Inc., Core Foundation Competencies including Ethics, Integrity, Values & Trust. Fuyao Glass America Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Fuyao Glass America, Inc. is a Drug-Free Workplace.
See All 48 Entry Level Customer Engineer Jobs
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Find JobsEntry Level Customer Engineer Job Market
Who's Hiring
- KLA14
- Fastly2
- GitLab2
- Vertiv2
- JetBrains2
Top Industries Hiring
- Manufacturing16
- Technology & Software14
- Electronics & Hardware5
- Consulting & Professional Services4
- Automotive2
Entry Level Customer Engineer Jobs: Frequently Asked Questions
How do I get an entry level customer engineer job?
Start by building hands-on technical experience through internships, lab projects, or personal builds that demonstrate how you troubleshoot and solve customer-facing problems. Employers hiring at this level look for strong communication skills alongside technical aptitude, so being able to explain technical concepts clearly is just as important as knowing the tools. A degree in engineering, computer science, or a related field helps, though bootcamp graduates with a solid portfolio are competitive too.
Which companies hire entry level customer engineers?
Companies hiring entry level customer engineers right now include KLA, Fastly, and GitLab, based on current listings on Migrate Mate as of August 2026. Hiring covers technology vendors, cloud platform providers, and enterprise software companies that need early-career engineers to support product deployments and customer onboarding.
Are there remote entry level customer engineer jobs?
Yes, though most postings still prefer on-site or hybrid availability given the customer-facing nature of the work. About 29% of entry level customer engineer openings are remote or hybrid as of August 2026, so candidates who need location flexibility will find options without limiting their search entirely to local roles.
Are these new grad customer engineer jobs?
Yes, these roles include new grad, recent graduate, and junior customer engineer positions. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internship work or academic projects as qualifying background, or explicitly invites candidates who are early in their careers. A new grad with strong communication skills and relevant coursework is a viable candidate for many of these openings.
Which industries hire the most entry level customer engineers?
Entry Level customer engineer roles concentrate in Manufacturing, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. Those sectors drive hiring at this level because they rely on continuous product rollouts and customer integrations that need dedicated engineers to guide clients through setup, configuration, and early adoption.