Customer Engineer Jobs in Chicago, IL
Customer Engineer jobs in Chicago are concentrated in the Loop, River North, and the Fulton Market tech corridor, with strong demand across enterprise software, cloud infrastructure, and manufacturing technology. Leading employers actively hiring include Google, Coesia, and Reltio. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 24+ Customer Engineer jobs
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Chicago, IL, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- Experience in an online advertising/customer growth role and familiarity with the ad serving industry and internet technologies.
- Experience working with Google Ads, Google Marketing Platform products (e.g., CM360, DV360, GA4), or Google Cloud services.
- Expertise in YouTube / Video advertising.
- Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively.
- Demonstrated coding ability with Java or Python, and database knowledge with the ability to construct complex SQL queries.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $126000 - $180000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with regional sales, gTech leads, and major clients to assess technical maturity and advocate for advanced Ads product adoption.
- Translate complex client requirements into robust, reusable system architectures and technical specifications designed for seamless media activation.
- Author prototype-grounded Business Requirement Documents (BRDs) and Product Requirement Documents (PRDs) to lead technical hand-overs and act as the strategic gatekeeper to the Ads Solution Engineering (ASE) team.
- Architect resilient first-party data pipelines via APIs and connectors while strictly ensuring global privacy regulation compliance.
- Orchestrate delivery frameworks with program management, vendor partners, and client technical teams to guide testing, validation, and flawless execution.
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Chicago, IL, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- Experience in an online advertising/customer growth role and familiarity with the ad serving industry and internet technologies.
- Experience working with Google Ads, Google Marketing Platform products (e.g., CM360, DV360, GA4), or Google Cloud services.
- Expertise in YouTube / Video advertising.
- Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively.
- Demonstrated coding ability with Java or Python, and database knowledge with the ability to construct complex SQL queries.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $126000 - $180000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with regional sales, gTech leads, and major clients to assess technical maturity and advocate for advanced Ads product adoption.
- Translate complex client requirements into robust, reusable system architectures and technical specifications designed for seamless media activation.
- Author prototype-grounded Business Requirement Documents (BRDs) and Product Requirement Documents (PRDs) to lead technical hand-overs and act as the strategic gatekeeper to the Ads Solution Engineering (ASE) team.
- Architect resilient first-party data pipelines via APIs and connectors while strictly ensuring global privacy regulation compliance.
- Orchestrate delivery frameworks with program management, vendor partners, and client technical teams to guide testing, validation, and flawless execution.
See All 24 Customer Engineer Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Job Market in Chicago
Who's Hiring
Customer Engineer Jobs in Chicago: Frequently Asked Questions
How do I get a customer engineer job in Chicago?
The strongest path into Chicago's customer engineer market is through the city's enterprise software and cloud infrastructure sectors, which cluster in the Loop and Fulton Market. Employers in fintech, healthcare technology, and industrial automation hire heavily here. Candidates with hands-on implementation experience, strong client-facing communication skills, and familiarity with platforms like Salesforce or AWS consistently stand out in Chicago's competitive hiring pool.
Which companies hire customer engineers in Chicago?
Companies currently hiring customer engineers in Chicago include Google, Coesia, and Reltio, per current listings on Migrate Mate as of November 2026. Chicago's mix of global enterprises headquartered downtown and fast-growing tech firms in Fulton Market means openings appear across a wide range of company sizes and industries.
Are there remote customer engineer jobs in Chicago?
Yes, though availability depends on the role: desk-based and pre-sales customer engineer positions are frequently remote, while on-site installation and hardware-focused roles are rarely remote by nature. About 71% of customer engineer openings tied to Chicago are remote or hybrid as of November 2026. Cloud and software-focused roles originating from Chicago's Fulton Market employers tend to offer the most scheduling flexibility.
How can I get a customer engineer job in Chicago with little or no experience?
The most realistic entry path in Chicago is through associate or junior technical support roles at mid-size SaaS companies in Fulton Market, where employers often promote internally into customer engineer positions. Lateral moves from IT help desk or field technician roles at Chicago's manufacturing and logistics firms also open the door. Earning a vendor certification, such as from Google or Cisco, gives entry-level candidates a concrete edge with Chicago employers who prioritize demonstrated technical competency over years of experience.
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See All 24 Customer Engineer Jobs in Chicago
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