Entry Level Customer Retention Manager Jobs
New grad customer retention manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to handle customer relationships can matter more than a long resume. Most openings are on-site roles concentrated in Insurance, with employers like State Farm hiring at this level now.
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- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
At Doug Valentine - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
At Doug Valentine - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
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Top Industries Hiring
- Insurance
Entry Level Customer Retention Manager Jobs: Frequently Asked Questions
How do I get an entry level customer retention manager job?
Start by highlighting any customer-facing experience, even from internships, part-time retail, or campus roles, since employers at this level care more about communication skills and problem-solving instincts than years on a resume. Familiarity with CRM tools, a basic understanding of customer lifecycle concepts, and a demonstrated ability to handle complaints or renewals will give you a clear edge over candidates without that exposure.
Which companies hire entry level customer retention managers?
Companies hiring entry level customer retention managers right now include State Farm, based on current listings on Migrate Mate as of November 2026. At this level, subscription-based businesses, financial services firms, and software companies tend to post the most openings because retaining customers is a core revenue driver for their models.
Are these new grad customer retention manager jobs?
Yes, many of the roles listed here are new grad and junior positions that explicitly welcome candidates with little or no professional experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or volunteer work toward that threshold, and may consider a strong portfolio of customer service projects in place of a traditional employment history.
Which industries hire the most entry level customer retention managers?
Entry Level customer retention manager roles concentrate in Insurance, based on current listings on Migrate Mate as of November 2026. These sectors invest heavily in retention at the junior level because reducing churn directly protects recurring revenue, making it one of the first specialized roles they hire for as they scale.